Firm Performance - Publications - Faculty & Research

17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

increased public pressure to help address societal problems, for-profit firms have adopted social responsibility policies, which have pushed them to focus more on social initiatives." “Some of them have been accused of losing sight of... View Details

Keywords: by Carmen Nobel

28 May 2008
First Look

First Look: May 28, 2008

institutional theory, we hypothesize that ratings are particularly likely to spur responses from firms whose legitimacy is threatened—and thus are shamed—by these ratings. We extend existing theory by drawing on the strategic choice... View Details

Keywords: Martha Lagace

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

supply of “safety stock” was the order of the day for those using slower forms of transportation. "The result, of course, was what came to be known as 'just-in-time' inventory management, as championed by firms such as Toyota." One of my... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

Web

Business Fundamentals Course - CORe | HBS Online

Modules Business Analytics Beginning with basic descriptive statistics and progressing to regression analysis, you’ll implement analytical techniques in Excel and apply fundamental quantitative methods to real business problems—from View Details

26 Jun 2012
First Look

First Look: June 26

Ashraf, Oriana Bandiera, and Kelsey Jack Abstract A substantial body of research investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive... View Details

Keywords: Sean Silverthorne

2018
Chapter

The Strategic Imperative of Psychological Safety and Organizational Error Management

By: Amy C. Edmondson and Paul Verdin

Despite discussion in the management literature about agile organizations or learning organizations, many large organizations are top-down, slow to change, and fraught with obstacles to learning. We describe “strategy-as-learning” to contrast with the traditional... View Details

Keywords: Strategy; Learning; Safety; Organizational Culture; Performance Consistency

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16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

perform better than firms who just connect with their customers physically. Recognize financial constraints. Many customers are facing financial hardship caused by layoffs, furloughs, and a reduction in... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

Web

Curriculum - Business & Environment

KHC/3G's offer undervalued Unilever and its long-term value creation strategy. Engine No.1: An Impact Investing Firm Engages with ExxonMobil Key concepts: Impact Investing; ESG (Environmental, Social, Governance) View Details

19 Jan 2023
Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

react to AI systems, the researchers worked last year with the luxury fashion retailer Tapestry Inc., whose accessory and lifestyle brands include Coach, Kate Spade, and Stuart Weitzman. The firm employs 18,000 people worldwide and has... View Details

Keywords: by Rachel Layne

Web

The Caring Company

caregiving burdens increase Matt Parke 16 Jan 2019 | Working Nation New Research Reveals Caregiving for Elders Impacts Employee Performance 16 Jan 2019 | Senior Safety Reviews New Hampshire, Vermont Governors Pitch Two-State, Voluntary... View Details

01 Oct 2007
Research & Ideas

Encouraging Dissent in Decision-Making

that people did not speak up about things they deemed important. Most of those were not 'bad news' things; to our surprise we found that people were reluctant to voice what they perceived to be good ideas, unless they were extraordinarily confident they would be... View Details

Keywords: by Garry Emmons

Research Summary

Dissertation: Is the Ideal Worker Still Real? Sources and Consequences of Men's Professional Identities

My dissertation examines the implications of men's changing lives for their work identities and for gender inequality in organizations. Current theories of workplace gender inequality hinge upon the widely-shared cultural image of an "ideal worker,"... View Details

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

minded people make financially unsound decisions. In one computer lab experiment, for example, Larkin and colleagues showed that participants would perform better on a word search puzzle if they were told that previous participants had... View Details

Keywords: by Carmen Nobel

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

are not guaranteed, and poor performing outcomes are also likely. Thus, if a firm has a clear idea of what it wants and knows how to do it, it may be better to do it internally instead of enabling external... View Details

Keywords: by Sean Silverthorne; Technology

28 Oct 2014
First Look

First Look: October 28

Designed around the course at Harvard Business School, Collis' new text takes the firm that operates across borders as a unit of analysis and the senior manager in a multinational as the typical decision maker. Illustrated with examples... View Details

Keywords: Carmen Nobel

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

strong investor relations (IR) departments, according to HBS professor Gregory S. Miller. Two cases he recently coauthored describe how these different firms in the oil and gas industry—controversial of late for its mile-high profits—have... View Details

Keywords: by Martha Lagace; Energy; Utilities

Web

Building From the Bottom Up - Managing the Future of Work

and high churn for companies. As companies struggle to fill positions in the post-Covid recovery, they will need to invest in retaining and nurturing talent—especially for the lowest earners who perform the most critical tasks. Read the... View Details

12 Oct 2006
First Look

First Look: October 12, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=106029 Strategic Compliance Management Harvard Business School Note 806-173 Explains the construct of strategic compliance management (SCM) and asserts that managers and their View Details

Keywords: Sean Silverthorne

September 2022
Article

Human Versus Machine: A Comparison of Robo-Analyst and Traditional Research Analyst Investment Recommendations

By: Braiden Coleman, Kenneth J. Merkley and Joseph Pacelli

We provide the first comprehensive analysis of the properties of investment recommendations generated by “Robo-Analysts,” which are human analyst-assisted computer programs conducting automated research analysis. Our results indicate that Robo-Analyst recommendations... View Details

Keywords: Fintech; Analysts; Robo-analysts; Investment Recommendations; Investment; Information Technology; Performance

Citation

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November 1998 (Revised November 2001)
Case

BMW AG: The Digital Car Project (A)

By: Stefan H. Thomke and Ashok Nimgade

Describes how the German automotive firm BMW is trying to reduce its development time by half with the aid of computer-aided technologies. To leverage these technologies fully in the very competitive automotive industry, BMW is faced with the challenge of changing its... View Details