Emotional Experience Of Leaders - Publications - Faculty & Research

18 Jan 2021
Book

How Thinking Like a Startup Helps Governments Solve More Problems

Harvard City Leadership Initiative, I have met unbelievably innovative leaders whom some of my American colleagues and counterparts could learn from. Even where we should not replicate precisely what they do... View Details

Keywords: by Martha Lagace

01 Aug 2019
What Do You Think?

Has the Twitter Age Left the Case Method Behind?

experience this way: “I took away the self-confidence to approach complex problems that did not lend themselves to 240 characters worth of analysis or 2 minutes worth of... View Details

Keywords: by James Heskett; Education

04 May 2020
Research & Ideas

Predictions, Prophets, and Restarting Your Business

and make decisions based on assumptions about the future. The problem: Most of these prophecies about what is to come are basically straight-line extrapolations of a few weeks View Details

Keywords: by Frank V. Cespedes

12 Dec 2019
Research & Ideas

How to Turn Down the Boil on Group Conflict

Motivation Misperceptions How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky) How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize What do you think... View Details

Keywords: by Michael Blanding

02 Jul 2012
Research & Ideas

Why Good Deeds Invite Bad Publicity

Surprisingly, however, they also found that companies with the lowest CSR scores were more likely to be reported in the press when they had a spill. "Both the leaders and the laggards experience heightened... View Details

Keywords: by Michael Blanding; Energy

17 Jun 2002
Research & Ideas

A Litmus Test for Entrepreneurs

years of experience at the likes of Procter & Gamble and Johnson & Johnson, decided to set himself up as Spain's first pizza magnate and founded TelePizza. He believed... View Details

Keywords: by Walter Kuemmerle

11 May 2015
Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details

Keywords: by Dina Gerdeman; Transportation

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

might meet face-to-face with NGO leaders or create an outlet to field NGO inquiries. Anecdotal and case study evidence suggests that stonewalling NGOs may only serve to fuel the fires of activism. Q: What... View Details

Keywords: by Cynthia Churchwell

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

or template, which we call a "strategy map," that complements the Balanced Scorecard with a simple, succinct visualization of the hypotheses and interrelationships that are at the heart of... View Details

Keywords: by Robert S. Kaplan & David P. Norton

01 Jul 2019
What Do You Think?

Are Super Stretch Goals Only for the Very Young?

product or a new way of thinking about the business. The leader of the Google X team that developed Project Loon (the self-driving car), Astro Teller, is cited by investor John... View Details

Keywords: by James Heskett

13 Oct 2003
Research & Ideas

How to Pick Managers for Disruptive Growth

little experience competing for resources and bucking inappropriate processes within a stable, efficiency-oriented operating culture. In order to be confident that managers have developed the skills required to succeed at a new... View Details

Keywords: by Michael Raynor

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Will you ever again step onto a crowded elevator without hesitation? Reach for a doorknob without concern (or gloves)? Easing social distancing restrictions might reopen businesses, but as long as memories of COVID-19 lockdowns are still... View Details

Keywords: by Kristen Senz; Real Estate; Health

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

spoken with and advised a steady stream of young, middle-, and later-stage professionals who excelled for a period but then began to struggle professionally and to experience doubt about what they wanted. In... View Details

15 Feb 2017
Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

as well. President Trump is a famous builder and real estate developer and an astute observer of trends in the built environment. His business experience informs how he can be expected to govern. Congress is... View Details

Keywords: by John Macomber; Construction

15 Jul 2002
Research & Ideas

Going Green Makes Good Business Sense

terms of increased business" for its environmental stance. A second possibility, more plausible according to Reinhardt, is that BP hoped that improved government relations, thanks to its policy, would offset the costs it incurred in... View Details

Keywords: by Martha Lagace

01 May 2009
What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

Summing Up Where are the leaders that can help elephants avoid a stall? Like a good case study, this month's question divided respondents nearly down the middle on the question of whether or not... View Details

Keywords: by Jim Heskett

07 Sep 2020
Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

services, Mills says, citing the experience of milliner Linda Pagan, owner of The Hat Shop in New York. “She decided to create these crazy videos and put them on Instagram, and... View Details

Keywords: by Danielle Kost; Food & Beverage; Service

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details

Keywords: by Jay Lorsch; Accounting

10 Jul 2000
Research & Ideas

IT Links for Boundaryless Companies

this?" He noted three different models for developing these standards: an industry leader setting the standard, to their own benefit but for the good of the industry, as well; a more collaborative, but... View Details

Keywords: by Kenneth Liss

06 Aug 2024
Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

Second, several politicians have argued that, differently from the experience of historical European immigrants to the US, new immigrant waves don’t assimilate. In fascinating work, summarized in their... View Details

Keywords: by Marco Tabellini

Publications