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  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • Web

HBS - The year in Review

students, and staff displayed the resilience, flexibility, and innovative spirit that have become our hallmark in these challenging times. Students Arrive More than 9,700 applicants sought a place in the MBA Program and nearly 1,000... View Details
  • December 1994 (Revised October 2009)
  • Case

AES Honeycomb (A)

By: Lynn S. Paine and Sarah C. Mavrinac
Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details
Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States
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  • 10 Jun 2014
  • First Look

First Look: June 10

growth. Regional industry growth also increases with the strength of related clusters in the region and with the strength of similar clusters in adjacent regions. We also find evidence of the complementarity between employment and View Details
Keywords: Sean Silverthorne
  • 04 Sep 2013
  • What Do You Think?

How Relevant is Long-Range Strategic Planning?

conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
  • 01 Dec 2023
  • News

Wide Horizon

came to him immediately: The nonprofit. There was no more doubt. He knew what he needed to do. The prevalence of ASD continues to rise: The Centers for Disease Control reported earlier this year that 1 in 36 children in the United States... View Details
Keywords: Dan Morrell; Photos by Sarah Wilson
  • Web

Entrepreneurial Management Faculty - Faculty & Research

Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Heads Shai Benjamin Bernstein MBA Class of 1960 Professor of Business Administration Co-Unit Head, Entrepreneurial... View Details
  • Web

Organize Care Around Medical Conditions - Institute For Strategy And Competitiveness

organized around medical conditions over the full cycle of care and delivered in integrated practice units (IPUs) . Integrated practice units will achieve scope and scale by growing locally and... View Details
  • 16 May 2023
  • HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

“quiet quitting” seen across many office spaces and factory floors. It also lit a pathway for companies looking to meet societal calls for a more just economy. “What if every company in United States gave employees meaningful ownership... View Details
Keywords: by Avery Forman
  • Web

MBA Experience | Social Enterprise | Harvard Business School

Vice President of the Urban League of Broward County in Fort Lauderdale, Florida. Courtnee participated in the Driving Nonprofit Performance and Innovation - Virtual (DNPIV) Executive... DNPIV Perspectives: Erica Mitchell, View Details
  • Web

Marketing Curriculum - Faculty & Research

(also listed under General Management and Entrepreneurial Management) Kash Rangan , Benjamin N. Roth , Natalia Rigol Fall 2025 Q1Q2 3.0 Creating Brand Value Julian de Freitas Spring 2026 Q3 1.5 Digital Marketing & AI Workshop Jacob Cook Fall 2025 Q1 1.5 IFC: Japan;... View Details
  • May 2013 (Revised April 2015)
  • Case

Ron Johnson: Retail at Target, Apple, and J.C. Penney

By: Das Narayandas, Kerry Herman and Lisa Mazzanti
In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
Keywords: Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
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  • Web

Leadership - Faculty & Research

evaluate paths to defensibility in a fiercely competitive space, and how generative AI is reshaping the economics of software development. Keywords: AI and Machine Learning ; Venture Capital ; Innovation... View Details
  • November 2017 (Revised September 2020)
  • Supplement

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Scaling; Startup; Community Engagement; Community Impact; Community Relations; Future; Income Inequality; Business; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
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  • July 2018
  • Teaching Note

Ron Johnson: A Career in Retail

By: Ryan Raffaelli
In April 2013, Ron Johnson (HBS '84) stepped down after just 18 months as CEO of J.C. Penney. In his brief tenure, Johnson, an acclaimed retailer respected for his innovation and success in shaping the retail image at Target and Apple, introduced dramatic departures... View Details
Keywords: Leadership; Leadership Development; Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Organizational Behavior; Change Management; Innovation Leadership; Situation or Environment; Failure; Management Teams; Brands and Branding; Retail Industry; United States
Related
  • 03 Mar 2015
  • First Look

First Look: March 3

http://www.hbs.edu/faculty/Publication%20Files/15-041_1af09bde-47f9-4364-bad6-aaac464be909.pdf   Cases & Course Materials Harvard Business School Case 715-008 The United Kingdom and the Means to Prosperity After struggling through the... View Details
Keywords: Sean Silverthorne
  • 2023
  • Working Paper

Market Exclusivity and Innovation: Evidence From Antibiotics

By: Edward Kong and Olivia Zhao
The US incentivizes drug innovation via patents as well as market exclusivity periods awarded by the US Food and Drug Administration. We estimate the causal effects of extending market exclusivity for an important drug class: antibiotics. Using a... View Details
Keywords: Health Testing and Trials; Innovation and Invention; Motivation and Incentives; Government Administration; Government Legislation; Pharmaceutical Industry; United States
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  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

closely with leading biotech industry and biomedical authorities, receive programmatic guidance and mentorship, and join a community of entrepreneurs shaping the future of science. “ Bringing life science innovations to the global... View Details
  • September 2020
  • Teaching Note

Miami's Tech Future (C): Reaching Another Miami

By: Rosabeth Moss Kanter and Joyce J. Kim
The effects of Miami’s startup scene have not reached many “left-behind” lower-income Black communities, which are disproportionately affected by problems such as segregation and racial discrimination, lack of transportation access, crime, education quality, government... View Details
Keywords: Technology; Change; Transformation; Progress; Community; Scaling; Income Inequality; Racism; Community Impact; Community Relations; Change Management; Business Startups; Information Technology; Diversity; Race; Equality and Inequality; Social Issues; Business and Community Relations; Miami; Florida
Related
  • 25 Jan 2021
  • Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
Keywords: by Sean Silverthorne; Manufacturing