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  • All HBS Web  (6,458)
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  • All HBS Web  (6,458)
    • People  (3)
    • News  (1,227)
    • Research  (4,165)
    • Events  (16)
    • Multimedia  (81)
  • Faculty Publications  (2,896)
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  • 01 Sep 2005
  • News

Ideas: Books

for optimal results. He recommends that four core categories be considered when planning these adjustments: customer definition, critical performance variables, creative tension, and commitment to the mission. View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Sep 2018
  • News

Case Study: A Good Fit

employer would be interested. —Harry McCracken (AMP 114, 1994) A highly competitive market with one-year sales cycles on the one hand; a pilot customer in a less-competitive niche with a massive opportunity to create value for insurers on... View Details
Keywords: Jen McFarland Flint
  • 01 Jun 2018
  • News

Case Study: Tip the Scale

counts thousands of members throughout New England and New York, a market that Cummings believes could support 100,000 customers or more. In the last year, Cummings hired sectionmate Philip Giampietro as CFO, a signal of the company’s... View Details
  • 01 Dec 2016
  • News

Case Study: Sweat the Technique

category first. —J. W. Penland (MBA 1996) Hardware obsolesces quickly; it is costly to build, upgrade, retool, and distribute. Data and software are fungible across devices. Data can be cross-utilized with fitness and lifestyle partners that already have large View Details
Keywords: Dan Morrell
  • 01 Dec 2012
  • News

From Where We Stand

across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of... View Details
  • 01 Mar 2014
  • News

The Solution to the Global Food Crisis Just Might Come from Nigeria

be adapted to all sorts of nutritious foods—AACE has added soybeans, maize, and sorghum to its product line—but spices have proven to be an effective proof of concept. It now sells products to customers in 6 of Nigeria's 36 states,... View Details
Keywords: Francis Storrs; John H. Davis; Michael Halse; Crop Production; Agriculture; Administration of Economic Programs; Government; Food Manufacturing; Manufacturing
  • 04 Sep 2019
  • News

Advancing Diagnostics that Can Save Lives

facilities detect and control outbreaks of health care–associated infections. Lee notes that services like epiXact are not DZD’s primary objective, but they are critical to “developing customer instincts and building commercial muscle”... View Details
Keywords: Susan Young
  • 13 Apr 2017
  • News

Solving Nigeria’s Skilled Workforce Challenge

Photos by Kunle Ogunfuyi Even a college degree couldn’t help Temi Abiola, who grew up in Nigeria, land a job. Though he speaks fluent English, he lacked the problem-solving and customer relations skills required for his dream job in the... View Details
Keywords: Jill Radsken
  • 22 Sep 2015
  • News

On a Mission to Have an Impact

After founding the online cosmetics service Eve.com, Varsha Rao (MBA 1995) is now heading global operations for Airbnb, helping customers of this mission-driven company gain richer travel experiences by connecting them more closely to the... View Details
  • 25 Feb 2020
  • News

Beyond the Plastisphere

plastics. “We’re trying to get our customers to covet this product that will help change their lives in a positive way—and make the world a better place too,” says Kauss. The world is literally drowning in plastic: Research indicates that... View Details
Keywords: Alexander Gelfand; Plastics and Rubber Products Manufacturing; Manufacturing
  • 01 Dec 1999
  • News

New HBS Portal Offers Alumni Just-In-Time Business Information

(refquest@hbs.edu) to provide quick information. For alumni visiting Baker in person, librarians can facilitate searches for information on products, companies, and industries. Custom Searches Online searches may be requested by alumni... View Details
  • 01 Sep 2012
  • News

Alumni Books

best innovations: Find and fill an important unmet customer need. Plan for profitability. Strive for sustainability. Establish credibility. Gather necessary resources. Lead and manage effectively. Maintain balance and learn to enjoy the... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 01 Jan 2003
  • News

Charles O. Rossotti, MBA 1964

computers loaded with out-of-date information sat amid rows of overflowing filing cabinets. "Our most fundamental problem was that we didn't have accurate, up-to-date taxpayer records," he says. "We were like a bank that couldn't tell you how much its View Details
  • 01 Mar 2006
  • News

Drive-In Nation

and Ford customers rejected upgrades in the rear suspensions of Camaros and Mustangs because aficionados liked the feel of their “ride” just the way it was. The moral of the story? “It can take generations for a View Details
Keywords: Garry Emmons; Motor Vehicle and Parts Dealers; Retail Trade
  • 01 Jun 2012
  • News

FIELD 3 Tests Students

After the first market simulation, students had two months to refine their ideas and develop a customer sales pitch, all leading up to Launch Day in mid-April. At that point, teams with a viable idea advanced to IPO Day on May 14. “This... View Details
Keywords: FIELD program
  • 01 Apr 2001
  • News

Khoo Teng Chye: Technology Turnaround in Singapore

Singapore. Each piece of equipment in PSA’s terminals is computerized and linked to a network. Singapore’s shipping companies, customs operation, and port authority are all connected to PSA’s Portnet data-processing system, which has been... View Details
Keywords: Alejandro Reyes; Transportation
  • 01 Apr 2001
  • News

Edwin Yu: Bidding on the Future

model seems to be catching on. In the first run, Goldbank attracted over twenty thousand bids for products such as brand-name electronics, cosmetics, golf equipment, and automobiles, racking up $500,000 in sales. In the second round, the number of bids rose by 50... View Details
Keywords: Alejandro Reyes; Telecommunications; Information
  • 01 Mar 2012
  • News

1st-Year MBAs Learn from Global Partners

at their immersion location, students refined their ideas by meeting with potential customers and their sponsor organization. At the end of the week, they presented a final proposal. While focused on students, the FIELD global immersions... View Details
Keywords: Professor Youngme Moon; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2008
  • News

Knowledge Integration Rules at Yale

recruiters and from other business schools,” says Podolny. Perhaps most gratifying, recruiters tell Podolny that “our students still possess the same technical skills that they had under the old curriculum, but they now have a much better appreciation of the context... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 28 Sep 2021
  • News

Alumni Connections Drive Career Opportunities for Students

which was part of the appeal. I felt a connection to the customers they serve.” In his internship at Facily (conducted remotely in 2020 due to the pandemic), Westphal utilized his experience in investing to help the company gear up to... View Details
Keywords: Becca Carnahan
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