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Show Results For
- All HBS Web
(2,149)
- News (375)
- Research (1,415)
- Events (1)
- Multimedia (6)
- Faculty Publications (627)
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- 30 Jan 2018
- First Look
January 30, 2018
Sandino Abstract—Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by Journal of... View Details
Keywords: Sean Silverthorne
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
historically putting off building a robust platform in order to meet short-term customer needs), process debt (taking shortcuts for the sake of expediency to get things done without stopping to make core business process robust and... View Details
Keywords: by Jeffrey Bussgang
- 11 Jun 2019
- Book
These Aren't Beach Books, but Managers Should Read Them Anyway
social change has been at the center of many entrepreneurial efforts by Harvard Business School alumni. Howard Stevenson discusses their pragmatic approaches to overcoming long odds. Unlocking the Customer View Details
Keywords: by Sean Silverthorne
- 27 Aug 2013
- First Look
First Look: August 27
Intellectual Property: An Integrated Approach By: Fisher III, William W., and Felix Oberholzer-Gee Abstract—In many organizations, the R&D, strategy, and legal functions are poorly integrated. As a consequence, firms miss opportunities to create and exploit the... View Details
Keywords: Sean Silverthorne
- 20 Aug 2024
- Book
Why Competing With Tech Giants Requires Finding Your Own Edge
keep in mind that these tech giants are also working to create value for you in these relationships. “Thanks to these tech giants, a significant portion of your ecosystem is already established and readily accessible.” By shifting this... View Details
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
electronic gizmos dominate Christmas gift sales, and senior citizens find renewed connectivity with far-flung families by going online. Americans know technology adds value to daily life. These traits apply equally to consumers and... View Details
Keywords: by John Quelch
- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and delivering profits for... View Details
Keywords: by Sean Silverthorne
- 30 Aug 2016
- First Look
August 30, 2016
viable business out of their groundbreaking technology. The case raises issues in entrepreneurship and B2B marketing such as analyzing economic value to the customer, designing optimal price metrics, aligning pricing with marketing... View Details
Keywords: Carmen Nobel
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
all contact with his or her organization—in other words, leave the BlackBerry at home. But participants soon recognize the value they are receiving at a crucial time in their careers, Simons says. The program includes rigorous dives into... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
the wrong things and doesn't create value for the consumer. In this Q&A, Porter discusses his research.Roger Thompson: What went wrong with the American model? On paper it looks ideal. It's private, it's competitive, yet it doesn't... View Details
- 21 Feb 2017
- First Look
First Look at New Research: February 21
Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their View Details
Keywords: Carmen Nobel
- 27 Mar 2007
- First Look
First Look: March 27, 2007
imminent new product and pricing plans, as well as its existing brand power, could greatly hamper AMD's growth and thwart its new initiatives—which included opening up its architecture for end users to customize and recast its brand... View Details
Keywords: Martha Lagace
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
inferences are formed as a function of what is chosen. Specifically, when observers encounter someone else's choice (e.g., of political candidate), they use the chosen option's attribute values (e.g., a candidate's specific stance on a... View Details
Keywords: Dina Gerdeman
- 04 Apr 2008
- What Do You Think?
Who Owns Intellectual Property?
Naeem puts much the same sentiment this way: " ... there has to be a defining identity that uniquely defines that idea ... if you do create something, you do own it, until you decide to do otherwise ...." To the degree that View Details
Keywords: by Jim Heskett
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed View Details
Keywords: Sean Silverthorne
- 26 Jul 2011
- First Look
First Look: July 26
and benefits and that bundled legislation is valued more than the sum of its parts. Study 2 shows this finding stems from a diminished focus on losses and heightened focus on gains. Study 3 extends our findings to policies involving costs... View Details
Keywords: Sean Silverthorne
- 29 Jun 2007
- First Look
First Look: June 29, 2007
Working PapersEconomic Catastrophe Bonds Authors:Joshua D. Coval, Jakub W. Jurek, and Erik Stafford Abstract The central insight of asset pricing is that a security's value depends on both its distribution of payoffs across economic... View Details
Keywords: Martha Lagace
- 28 Aug 2007
- First Look
First Look: August 28, 2007
users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling products or services to View Details
Keywords: Martha Lagace
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
that Bezos has shown in his leadership at Amazon, including constant commitment to the customer and a long-term approach to innovation, are good news for DC's paper of record. Three Ingredients For Success By: Bharat Anand Henry R. Byers... View Details
- 07 Aug 2012
- Research & Ideas
Off and Running: Professors Comment on Olympics
create additional value. That means viewing customers as partners in value creation—a collaboration that increases customers' engagement and taps their insights about the value... View Details