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  • All HBS Web  (1,872)
    • People  (2)
    • News  (554)
    • Research  (1,029)
    • Events  (4)
    • Multimedia  (13)
  • Faculty Publications  (324)

Show Results For

  • All HBS Web  (1,872)
    • People  (2)
    • News  (554)
    • Research  (1,029)
    • Events  (4)
    • Multimedia  (13)
  • Faculty Publications  (324)
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  • 26 Jul 2011
  • First Look

First Look: July 26

Development Elective, an innovative offering within the leadership curriculum of an international MBA, which gives participants the opportunity to work with a psychotherapist during the course. Our findings suggest that the interplay between student's work in the PDE... View Details
Keywords: Sean Silverthorne
  • 03 Feb 2003
  • Research & Ideas

Web Services

allow them to change the user experience based on market demands." Does the intangible nature of Web services pose a particular marketing challenge, asked moderator and HBS assistant professor Robert Austin. How do you sell a product... View Details
Keywords: by Julia Hanna; Service
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

that existing stores must participate in normal industry growth while the new stores experience targeted revenue growth. The corporate scorecard also measures the amount of cash flow generated and invested. The View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 25 Aug 2022
  • News

Case Study: Sound Check

provide good information. Sites have to provide robust online experiences if they want to create strong bonds and real relationships with their customers, he adds. The Question: So far LS has signed on mid-size businesses that generate... View Details
Keywords: Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Mar 2018
  • News

Money (Actually) Can Buy Happiness

found that when you get a $25 bonus for yourself, not much happens. But if you get $25 to spend on a teammate, it makes you happier, and in some cases, it can also improve the coordination of the team. On the customer side, we’ve done... View Details
Keywords: April White
  • Web

About Us | Information Technology

About Us Meet the Team Contact Us Global Expertise The Multimedia Development team has extensive experience with the case method and deep expertise in the use of pioneering, interactive learning technologies to enhance teaching and... View Details
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

attempting to get the right people in the right positions at the right time.6 McCall asserts that the management skills and intuition that enable people to succeed in new assignments were shaped through their experiences in previous... View Details
Keywords: by Michael Raynor
  • Profile

Elisabeth Ndour

Elisabeth Ndour was not fazed that hers would be the initial HBS class to participate in the new FIELD program. In fact, she says, “I wanted to be among the first to experience it, even the ups and downs.” Her previous work View Details
  • 01 Sep 2009
  • News

Ready for Launch

law for “38 seconds” before starting two other tech companies. Michelle Zatlyn (MBA ’09): Saskatchewan native with experience in product marketing and product management. The pair hatched the idea for what would become CloudFlare during... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management; Management, Scientific, and Technical Consulting Services; Professional Services; Electric Power Generation, Transmission, Distribution; Utilities
  • 01 Jun 2011
  • News

The Best-Laid Plans

themselves and the opportunity at hand, the contest is a terrific part of the MBA experience that has only gained strength over the years,” says HBS professor Bill Sahlman, a contest organizer with faculty members Michael Chu, Joe... View Details
Keywords: Julia Hanna; contests; Health, Social Assistance; Architectural, Engineering, and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services
  • 27 Oct 2017
  • News

The Best Business Advice I’ve Ever Received

customers and, inherently, your revenues come. My name is Riccardo Concha the class of 2007. I believe the best business advice that I have received so far that has been most useful to me, being curious about things that you don't know... View Details
  • 24 Apr 2014
  • News

Student turns family health crisis into online solution

opportunity,” she explains. Hoffman’s experiences inspired her to collaborate with classmate Arick Morton (MBA 2014), with whom she brainstormed in Harvard’s Innovation Lab (i-lab), which led to a concept for an entrepreneurial solution... View Details
  • 01 Mar 2019
  • News

In My Humble Opinion: Easy Rider

Before he launched Harley-Davidson in India, Anoop Prakash (MBA 2001) held business development roles in technology and was a consultant at McKinsey. He also had experience in the public sector and in the US Marine Corps. But he hadn’t... View Details
Keywords: Julia Hanna; Transportation Equipment Manufacturing; Manufacturing
  • 08 Dec 2014
  • News

Creating career paths for underserved young adults in Atlanta

says Stubblefield, who was named Woman of the Year 2014 by the Atlanta Business League. Stubblefield said her work at Year Up Atlanta, which began in 2013, uses all aspects of her past work experience in marketing, diversity,... View Details
  • 09 Aug 2004
  • Research & Ideas

A Diagnostic for Disruptive Innovation

revisit another. But the goal remains the same: Find the option that can set your company on the path to disruptive growth. Customer Diagnostic This diagnostic assesses customers in order to identify... View Details
Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring
  • 22 Feb 2022
  • News

Case Study: Welcome Aboard

was crazy,” Lerner says, noting that a successful onboarding experience could translate to long-term results. “This is the time to put your best foot forward, but we were using primitive tools that didn’t allow any of that and caused our... View Details
Keywords: Jen McFarland Flint
  • 08 Mar 2016
  • First Look

March 8, 2016

choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2015
  • First Look

First Look: June 16, 2015

strategy. Without such a strategy, companies will have a hard time weighing the trade-offs of various practices-such as crowdsourcing and customer co-creation-and so may end up with a grab bag of approaches. They will have trouble... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1999
  • News

Eight Among Many: Robert F. Diromualdo

for our customers. In the long term," he concludes, "we think the combination we're creating of e-commerce, technology, and a unique retail experience is what most customers want." View Details
Keywords: James E. Aisner
  • 01 Jun 2001
  • News

Q&A: Donna Dubinsky

initiatives — Apple, Claris, Palm, and Handspring — and it’s been rewarding to look back and see all the value and products created, as well as the customers served by those efforts. The Visor PDA uses the same operating system as the... View Details
Keywords: Julia Hanna; PalmPilot; Apple; Telecommunications; Information
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