Coupling - Publications - Faculty & Research

01 Jun 2006
News

India Arrives

the airport’s few runways. On the ground, there’s traffic congestion of an entirely different sort. Cars, trucks, three-wheelers, bicycles, rickshaws, and even a couple of horsemen jockey for position on a road far too small to... View Details

Keywords: Julia Hanna

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

engineers—they love to build things, and they are very good at it. Their progress on infrastructure projects in the last couple of decades is remarkable, but in keeping with their natural strength and the will of a one-party government.... View Details

Keywords: by Deborah Blagg

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

your customers value most, you must underperform on dimensions they value less. This means you must have the stomach to do some things badly. The concept can seem immoral at first blush. We recently did some work with a major health-care provider. The CEO wasn't able... View Details

Keywords: by Deborah Blagg; Service

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

start reassessing one's life and asking the big questions like 'Why am I here?' Coupled with this, you have many people looking for a renewed sense of community. They're searching for a sense of belonging." The "s" Word For... View Details

Keywords: by Marguerite Rigoglioso

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

orientation around learning—instead of mere task completion—can create a space for debate, dissent, and deliberation. Such team processes are only achievable when there is a collective agreement on their value, coupled with support in... View Details

Keywords: by Sarah Jane Gilbert

10 Apr 2007
First Look

First Look: April 10, 2007

O'Reilly, Amy Elliman Fenollosa, Adam Michael Kleinbaum, and Dan McGrath Periodical:Academy of Management Learning & Education (in press). (Special Issue: Challenges and Opportunities for Executive Education.) Abstract As professional schools, business schools... View Details

Keywords: Martha Lagace

26 Jan 2004
Research & Ideas

How Women Can Get More Venture Capital

professional background. Her partner, Antje Danielson, was a PhD post-doc at Harvard. They had met at the nursery school where their children both went. I put a couple of lines in the case that Danielson was about six-months pregnant... View Details

Keywords: by Mallory Stark & Martha Lagace

04 Aug 2020
News

How Business Can Advance Racial Equity

there are a couple of other heroes, if you will, I think that will emerge as the story gets written. Owners of private companies—the Patagonia’s, the Dr. Bronner’s, the Ben & Jerry’s—who for decades have been slowly but steadily paving... View Details

05 May 2020
News

“Walking a Tightrope”

support because a lot of these small communities, they are not going to be able to fund it by themselves. April: Sheryl, you wrote this book in economic boom times. Unemployment rates were at 50-year lows and still many people were being left behind. Things have... View Details

06 Mar 2019
News

Making Sabbaticals Mainstream

foundations alike, and—as he tells associate editor Julia Hanna in this episode of Skydeck—the goal is to make a real change in the culture of work so more people can have the same kind of life-changing experience he had. READ MORE Julia Hanna: You've mentioned a View Details

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

coupled with collaboration between companies is value enhancing. However, collaboration between companies is notoriously difficult and fragile requiring commitment mechanisms. I suggest that a small set of large institutional investors,... View Details

Keywords: Dina Gerdeman

15 Apr 2014
First Look

First Look: April 15

giving options and related tax strategies. The Carsons are an upper-middle class family with $295,000 in income, a moderate amount of deductions, and straightforward charitable giving objectives. The Bradleys are a wealthy couple with... View Details

Keywords: Sean Silverthorne

29 Nov 2004
Research & Ideas

Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors

definitions of a small world. In layman's terms, the best way to think about a small-world network is that there are local clusters, much like caves. Within these caves you have a small clan of people tightly connected together, with strong relationships between each... View Details

Keywords: by Sara Grant; Publishing

25 Aug 2022
News

The Exchange: The Road Ahead for Crypto

banking. There’s a long way to go in terms of consumer protection. Charles C.Y. Wang: Aside from the logistical issues that Scott has mentioned, a couple things stand in the way of mainstream adoption. For people to use cryptocurrencies... View Details

Keywords: Jen McFarland Flint; Securities, Commodities, and Other Financial Investments; Finance

01 Jun 2017
News

Six Receive 2017 HBS Alumni Achievement Award

example.” Open door: “I started doing office hours a couple of years ago. It’s a great way for me to connect with the employees. It could be that you’ve got a grievance. It could be that you’ve got a business idea. It could be that you... View Details

05 Dec 2016
News

The Dragon’s Tale

consumer-based economy? China is a land of engineers—they love to build things, and they are very good at it. Their progress on infrastructure projects in the last couple of decades is remarkable, but in keeping with their natural... View Details

Keywords: Deborah Blagg

20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

relations director, weighed the advantages and disadvantages of incorporating information from the financial markets into the firm's planning and operations activities. What were his goals, and what sorts of obstacles did he face? Miller: I heard from a View Details

Keywords: by Martha Lagace; Energy; Utilities

07 Feb 2005
Research & Ideas

How “Career Imprinting” Shapes Leaders

had a "system" of hiring MBAs in cohorts of ten to fifteen. These young MBAs were generally placed into "assistant to" positions (assisting the head of a division, for example) for a couple of years to learn the... View Details

Keywords: by Mallory Stark

26 Feb 2020
News

Phoenix Rising

(photo by Jon Enoch) In truth, his business background is central to his work as head of state. Before coming to politics in 2003, Mitsotakis worked in finance at Chase and McKinsey in London. When the couple returned to Greece, where... View Details

Keywords: Jen McFarland Flint

05 Mar 2020
News

Green Light

exploring decarbonization models, pairing with power companies to feed its CO2 to their plants. “We have people who are rocket scientists”—literally—“who are looking at this for us and doing the energy analysis. I touch base with them every View Details

Keywords: Dan Morrell; photographed by Scott Nobles

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