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  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

of their trustworthiness at the bargaining table. 1. Speak their language Some years ago, an airline that was seeking to go high-tech with its ticketing process invited a number of consulting firms to bid on the project. At the kickoff... View Details
Keywords: by Deepak Malhotra
  • 2022
  • Book

L'entreprise, une affaire de cœur

By: Hubert Joly and Caroline Lambert
A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
"It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
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  • April 2009 (Revised August 2010)
  • Case

Buro Happold

By: Robert G. Eccles and Kerry Herman
Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where it was constrained by a structure of having each... View Details
Keywords: Training; Entrepreneurship; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Culture; Programs
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    The Heart of Business—Leadership Principles for the Next Era of Capitalism

    How to unleash “human magic" and achieve improbable results.

    Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details

    • 08 Sep 2014
    • Research & Ideas

    The Strategic Way To Hire a Sales Team

    including simulations, the kinds of tests used at HubSpot, or interviewing techniques. Many sales organizations could emulate the practice used by investment banks and consulting firms when hiring MBAs: the summer job is, in effect, an... View Details
    Keywords: by Carmen Nobel
    • Web

    Women at HBS - Alumni

    quality research, analysis, and summaries in easy-to-read reports. Alumnae-Led Resources The Acceleration Project (TAP) , cofounded by HBS alumna Jane Veron (MBA 1991) , offers consulting opportunities to high-caliber women who wish to... View Details
    • 09 Jun 2022
    • HBS Case

    From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

    to restaurateurs as they decide which products to order. During the pandemic, many of these consultants were used to help restaurateurs apply for federal pandemic relief aid via webinars and one-on-one sessions. Once business began to... View Details
    Keywords: by Pamela Reynolds
    • 18 Jan 2016
    • Research & Ideas

    Hazard Warning: The Unacceptable Cost of Toxic Workers

    unlocking the data used in the analysis. Among other services, the consulting company advises clients on how to make better hires by tracking personality traits and skills revealed during the hiring process. Cornerstone usually focuses on... View Details
    Keywords: by Roberta Holland
    • Article

    Healthy Buildings in 2070

    By: John D. Macomber and Joseph G. Allen
    Fifty years seems a very long time in the future for most industries. Not so in buildings and real estate; built structures routinely last decades if not hundreds of years, as long as they are economically competitive. Any discussion of the 50-year future has to... View Details
    Keywords: Health ＆ Wellness; Real Estate; Architectural Innovation; Public Health; Health; Buildings and Facilities; Well-being
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    • Web

    HBS Alumni Conference: Accelerating Climate Solutions - Alumni

    startup experience. Colson spent the majority of her career managing natural gas combined-cycle plants at NextEra Energy. She also worked in management consulting at Boston Consulting Group, where she... View Details
    • Web

    Career Resources | Social Enterprise | Harvard Business School

    interests. Search for and connect with individuals through LinkedIn Research the experience of fellow MBAs to identify potential organizations and opportunities of interest. Past summer fellowship descriptions can be found on the Social Enterprise Summer Fellowships... View Details
    • 15 Feb 2024
    • Blog Post

    How I Spent My 2+2 Deferral: Carol Wright

    communications, and social impact consulting firm specializing in corporate, entertainment, brand, and nonprofit sectors. When I was first hired, I was an assistant to one of the company's founders and CEOs, and a senior publicist in the... View Details
    • 16 Oct 2017
    • Research & Ideas

    The Most Successful Startups Have Hands-On Founders

    everything or giving (workers) only the bad parts of the task,” he says. Companies should invest in peer learning Companies often opt for formal training programs or consulting arrangements with instructors who teach entrepreneurs how to... View Details
    Keywords: by Dina Gerdeman
    • Web

    Historical Data Visualization - Business History

    Boston Consulting Group Trends Over Time Managing Distance Broadband Subscriptions per 100 People Trends Over Time Corporations Carrefour: Countries of Operation Trends Over Time Corporations Coca-Cola: Countries with Bottlers Trends Over... View Details
    • Web

    Global Opportunity Fellowship GO: AFRICA - Alumni

    complete tax documents for submission to HBS. Failure to supply these forms within 30 days from notification of award will lead to forfeiture of your GO Fellowship award. We suggest you consult your tax professional for questions about... View Details
    • 2022
    • Book

    하트 오브 비즈니스 미래의 비즈니스를 위한 안내서

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
    Related
    • 2022
    • Book

    商业的核心 新时代的企业经营原则 世界500强百思买前掌门人作品 贝佐斯推荐

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
    Related
    • Web

    Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

    securities division, bought Lehman Brothers to become Shearson Lehman/American Express. Glucksman left Lehman Brothers at that time and began his own consultancy company on Wall Street. In the 1990s, Lehman Brothers continued to expand... View Details
    • 2022
    • Book

    O Coração do Negócio Os princípios de liderança e a chave para o sucesso

    By: Hubert Joly and Caroline Lambert
    A remarkable turnaround by a leader with a remarkable philosophy: Find your noble purpose. Put people at the center. Unleash human magic.
    "It was fall in Minnesota. It was getting cold and we were supposed to die." This is how Hubert Joly describes the early,... View Details
    Keywords: Capitalism; Leadership; Mission and Purpose; Business and Stakeholder Relations; Leading Change
    Related
    • March 2009 (Revised May 2011)
    • Case

    Addleshaw-Goddard LLP

    By: Robert G. Eccles, Amy C. Edmondson and James Weber
    Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details
    Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
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