Publications

01 Dec 2000
News

Opening Doors: Inside the World of Museum Management

of his week are devoted to fundraising, "it never feels like enough." Education and Outreach Education is a central element in any museum's mission statement. How each museum chooses to fulfill its educational duty in terms of its local View Details

Keywords: Susan Young; museums; marketing; management; nonprofits; education; facilities; Internet; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

Portrait Project

Michael Echenberg

splendor in love and marriage and children. My love of children has just become concrete like never before with the arrival of my niece and nephew, Anna and Jake. I want to seek the splendor in my career. I want to become expert at something View Details

01 Mar 2009
News

Health Care a Top Priority at HBS

initiative plans programs and activities that build community among health-care stakeholders, and represents and promotes HBS’s interest in health care. Explains Sterling, “For students interested in health care, we want to become the top... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Health, Social Assistance

September 2013 (Revised June 2017)
Case

IBM and the Reinvention of High School (A): Proving the P-TECH Concept

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

IBM's Corporate Citizenship office created a social and organizational innovation in public education through a business-school partnership. IBM's Stanley Litow was the key architect in designing Pathways in Technology Early College High School, known as P-TECH. The... View Details

Keywords: Innovation; Partnerships; Leadership; Partners and Partnerships; Education; Business and Community Relations; Change; Innovation and Invention; Education Industry

September 1998 (Revised September 2001)
Case

IBM's Reinventing Education (A)

By: Rosabeth M. Kanter

Describes IBM's national innovation strategy to transform K-12 public education through new solutions developed by IBM engineers and consultants using information technology. Examples are: data warehousing in Broward County, FL schools, tracking software for the... View Details

Keywords: Social Enterprise; Innovation Strategy; Information Technology; Education; Business and Community Relations; Information Technology Industry; Education Industry; San Jose; Philadelphia; Ohio; Florida

Find at Harvard

01 Mar 2015
News

Cracking Conferences

underestimate anyone’s intelligence. Be authentic. Ditch the ones you’re with. Don’t spend all your time hanging out with coworkers or members of your circle from back home. Instead, communicate in advance that you’ll be using the time to... View Details

Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Advertising, Public Relations, and Related Services

20 Sep 2013
News

Connections Add Up

Nan Morrison and Sally Wood It takes a village to raise a game-changing non-profit, and Nan Morrison (MBA 1987) and Sally Wood (MBA 1983) have found a community of support among their HBS friends and fellow alumni. "I'm proud of my whole... View Details

Keywords: Jill Radsken; Educational Support Services; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

2025
Working Paper

Partisan Corporate Speech

By: William Cassidy and Elisabeth Kempf

We construct a novel measure of partisan corporate speech using natural language processing techniques and use it to establish three stylized facts. First, the volume of partisan corporate speech has risen sharply between 2012 and 2022. Second, this increase has... View Details

Keywords: Natural Language Processing; Perspective; Communication; Public Opinion; Business and Shareholder Relations; Trends

SSRN

Read Now

2011
Interview

Creating Shared Value: Connecting Business, Societal Value and Opportunity

By: Michael E. Porter, Mark R. Kramer and Jane Nelson

Michael Porter, Mark Kramer and Jane Nelson discuss creating shared value and give examples from HP, Nestlé and Novartis on how corporations can put this approach into practice. For more more information on creating shared value, visit www.fsg.org View Details

Keywords: Creating Shared Value; Value Creation; Corporate Social Responsibility and Impact; Business and Community Relations

April 1996 (Revised April 1998)
Case

Cleveland Turnaround (B), The: Building on Progress (1989-1996)

By: James E. Austin and Andrea L Strimling

Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details

Keywords: Leading Change; Economic Growth; Business and Community Relations; Financial Crisis; Cleveland

Web

Islamic Society | MBA

Islamic Society The Islamic Society provides an open, inclusive environment to HBS Muslims while actively engaging the larger HBS community on issues related to Islam. Annual Events Friday prayer in the HBS... View Details

01 Dec 1998
News

New HBS Alumni Board Members

Mortgage & Realty and Michigan Heritage Bancorp. He has led several community organizations, such as the Lansing Symphony, Capital Area United Fund, and the Voluntary Action Center in Lansing. Born in New York City and raised in Wilmette,... View Details

02 Sep 2018
News

Havana Rising

brother-in-law. Gordon works with partners like Benedetti and the Kempinski to plan events and conferences at the hotel; today, they are discussing a joint US road show to sell Cuba as a travel destination to luxury and corporate travel agents and some View Details

Keywords: Dan Morrell; photographed by Eve North

25 Aug 2022
News

Full Stream Ahead

Soares and her diverse team at HarbourView. “So much of what we’ve been consuming up to this point has been fed to us, but there are billions of people who have a differentiated experience, and for them to have music that’s resonant with their View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

10 Jan 2018
Blog Post

EXPERTS SHARE 5 TIPS TO BECOME A BETTER MANAGER

Sharer explains, managers must both understand and be prepared to optimize or change the processes related to their work: Kevin Sharer and Process in Management Video 2.Implement that process Developing a process is a great start, but it... View Details

Keywords: All Industries

August 1999
Case

Leaving

By: David A. Thomas

A company supervisor listens to an employee, an African American woman, announce she is leaving the company and tries to understand the situation. View Details

Keywords: Resignation and Termination; Retention; Race; Behavior; Diversity; Interpersonal Communication; Labor and Management Relations

March 2023
Article

Reaching for Rigor and Relevance: Better Marketing Research for a Better World

By: Shilpa Madan, Gita Venkataramani Johar, Jonah Berger, Pierre Chandon, Rajesh Chandy, Rebecca Hamilton, Leslie John, Aparna Labroo, Peggy J. Liu, John G. Lynch, Nina Mazar, Nicole Mead, Vikas Mittal, Christine Moorman, Michael I. Norton, John Roberts, Dilip Soman, Madhu Viswanathan and Katherine White

Over the past several decades, scholars have highlighted the obligations and opportunities for marketing as a discipline to play a role in creating a better world — or risk becoming irrelevant for the largest problems facing consumers and society. Climate change,... View Details

Keywords: COVID-19 Pandemic; Marketing; Social Issues; Corporate Social Responsibility and Impact; Business and Community Relations; Research

April 2005 (Revised October 2007)
Case

Candy Land: The Utopian Vision of Milton Hershey

By: Nancy F. Koehn and Erica Helms

Explores the life, work, and achievements of Milton S. Hershey. Analyzes his entrepreneurial achievements, including the creation of the Hershey bar, the founding of the business, and the development of the mass market for chocolate. Also investigates the broader... View Details

Keywords: Entrepreneurship; Leadership; Corporate Social Responsibility and Impact; Creativity; Business and Community Relations