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  • All HBS Web  (2,987)
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  • All HBS Web  (2,987)
    • People  (15)
    • News  (986)
    • Research  (1,395)
    • Events  (2)
    • Multimedia  (19)
  • Faculty Publications  (545)
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    Trust

    Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries, the developed world has built customs and institutions such as enforceable contracts, an impartial legal... View Details
    • December 2020 (Revised January 2022)
    • Supplement

    Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)

    By: Linda A. Hill and Emily Tedards
    In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone three large-scale mergers and acquisitions. As Ku and his new leadership team set out to build a proactive, end-to-end, digital and physical clinical... View Details
    Keywords: Digital Technology; Customer-centricity; Innovation; Customer Focus; Talent; Talent Management; Leadership; Innovation and Invention; Transformation; Organizational Culture; Customer Focus and Relationships; Change Management; Talent and Talent Management; Supply Chain; Mission and Purpose
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    Hill, Linda A., and Emily Tedards. "Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (B)." Harvard Business School Supplement 421-037, December 2020. (Revised January 2022.)
    • 26 Nov 2013
    • First Look

    First Look: November 26

    http://www.ajmc.com/publications/issue/2013/2013-1-vol19-n9/Testimonials-Do-Not-Convert-Patients-From-Brand-to-Generic-Medication August 2013 Health Affairs Lessons from England's Health Care Workforce... View Details
    Keywords: Sean Silverthorne
    • Program

    Advanced Management Program

    to a global group of peers and build your network. Learning and Living at HBS When you participate in an Executive Education program on the HBS campus, you enter an immersive... View Details
    • October 2023 (Revised March 2024)
    • Case

    KOKO Networks: Bridging Energy Transition and Affordability with Carbon Financing

    By: George Serafeim, Siko Sikochi and Namrata Arora
    The problem was massive: two million hectares of African forests were lost annually to charcoal production for cooking, an area equivalent to 13 times Greater London, resulting in one billion tons of carbon emissions yearly. At the same time, an estimated 700,000... View Details
    Keywords: Clean Tech; Digital; Carbon Credits; Carbon Offsetting; Africa; Emerging Markets; Energy; Climate Change; Entrepreneurship; Energy Sources; Environmental Sustainability; Health; Market Design; Business Startups; Transition; Environmental Regulation; Policy; Energy Industry; Consumer Products Industry; Africa; Kenya; Rwanda
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    Serafeim, George, Siko Sikochi, and Namrata Arora. "KOKO Networks: Bridging Energy Transition and Affordability with Carbon Financing." Harvard Business School Case 124-022, October 2023. (Revised March 2024.)
    • 28 Mar 2018
    • Blog Post

    Event Planning for Recruiting Success - Part 1

    for 30 minute, 45 minute, or 1 hour timeslots to meet with a representative from your organization. The format is largely question and answer based, but some companies do choose to send out materials in advance or give View Details
    Keywords: All Industries

      Malcolm S. Salter

      Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

      In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

      Keywords: arts; automobiles; energy; investment banking industry; retailing; venture capital industry
      • February 1999 (Revised March 2000)
      • Case

      Beth Israel Deaconess Medical Center: Coordinating Patient Care

      External cost pressures are motivating the adoption of case management (CM) at Beth Israel Deaconess Medical Center (BIDMC), but several of the organization's key professional groups are working against it. President and CEO David Dolins must decide whether CM is... View Details
      Keywords: Organizational Change and Adaptation; Service Operations; Organizational Culture; Health Care and Treatment; Health Industry; Boston
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      Gittell, Jody H., Kristin Shu, and Julian Wimbush. "Beth Israel Deaconess Medical Center: Coordinating Patient Care." Harvard Business School Case 899-213, February 1999. (Revised March 2000.)
      • August 2017
      • Article

      Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

      By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
      OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
      Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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      Plough, Avery C., Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq, and Neel T. Shah. "Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes." Obstetrics & Gynecology 130, no. 2 (August 2017): 358–365.
      • 12 Aug 2020
      • News

      Harvard Business School Kraft Precision Medicine Accelerator Launches Strategic Playbook For Organizations Working To Bring Cures To Patients

      • February 2022
      • Case

      Leading The UK Vaccine Task Force

      By: Amy C. Edmondson and Claudia Pienica
      This case describes the first six months of the UK Vaccine Taskforce, under the leadership of Kate Bingham. With a career spent in the private sector as a biotech investor, Bingham’s appointment within the government was considered unusual. The overarching brief given... View Details
      Keywords: COVID-19; Vaccine; Government; Health Pandemics; Health Care and Treatment; Science; Innovation and Invention; Groups and Teams; Leadership; Decision Making; Government and Politics; Health; Innovation and Management; Governance; Change; Government Administration; Health Industry; Health Industry; Health Industry; Europe; United Kingdom
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      Edmondson, Amy C., and Claudia Pienica. "Leading The UK Vaccine Task Force." Harvard Business School Case 622-079, February 2022.
      • 26 Mar 2019
      • First Look

      New Research and Ideas, March 26, 2019

      company listed on the New Zealand stock exchange in 2018 by capitalizing on a biochemical discovery related to the protein composition of cow's milk. Because many people find the A1 protein difficult to... View Details
      Keywords: Dina Gerdeman
      • June 2010 (Revised December 2019)
      • Case

      Piramal e-Swasthya (A): Attempting Big Changes for Small Places - in India and Beyond

      By: Rosabeth M. Kanter and Matthew Bird
      Anand Piramal and his team sought to "democratize healthcare" in India through the development of a new service delivery model. If Henry Ford could build and deliver cars to everyone in the United States, Piramal thought, then why can't India deliver healthcare to the... View Details
      Keywords: Health Care and Treatment; Service Delivery; Social Entrepreneurship; Change Management; Emerging Markets; Health Industry; India
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      Kanter, Rosabeth M., and Matthew Bird. "Piramal e-Swasthya (A): Attempting Big Changes for Small Places - in India and Beyond." Harvard Business School Case 310-134, June 2010. (Revised December 2019.)
      • 29 Jun 2022
      • Blog Post

      Harvard Business School Announces the 2022-2023 Blavatnik Fellows

      sciences. He has also worked at Huron Consulting Group and Cured, a health tech startup. Hunter has a BA in political science from DePauw University and an MBA from HBS. Matt... View Details
      • November 2022
      • Teaching Note

      Proximie: Using XR Technology to Create Borderless Operating Rooms

      By: Ariel D. Stern, Alpana Thapar and Menna Hassan
      Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
      Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Health Industry
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      Stern, Ariel D., Alpana Thapar, and Menna Hassan. "Proximie: Using XR Technology to Create Borderless Operating Rooms." Harvard Business School Teaching Note 623-034, November 2022.
      • 03 Feb 2015
      • First Look

      First Look: February 3

      Business School Case 515-001 Disrupting the Meat Industry: Tissue Culture Beef Dr. Mark Post and his team at Maastricht University were perfecting their tissue culture beef product-made entirely from muscle... View Details
      Keywords: Sean Silverthorne
      • Career Coach

      Deborah Resnick

      Deborah (HBS '06) has deep expertise in consulting (breaking into consulting, navigating a career in consulting, and breaking out!), complemented by a diverse set of... View Details
      Keywords: Consulting; Consumer Products; Retail
      • May–June 2025
      • Article

      What People Get Wrong About Psychological Safety

      By: Amy C. Edmondson and Michaela J. Kerrissey
      Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details
      Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication
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      Edmondson, Amy C., and Michaela J. Kerrissey. "What People Get Wrong About Psychological Safety." Harvard Business Review 103, no. 3 (May–June 2025): 52–59.

        Michael L. Tushman

        Michael Tushman holds degrees from Northeastern University (B.S.E.E.), Cornell University (M.S.), and the Sloan School of Management at M.I.T. (Ph.D.). Tushman was on the faculty of the Graduate School of Business, Columbia University, from 1976 to 1998 where he was... View Details

        • 17 Feb 2012
        • Working Paper Summaries

        Breaking Them In or Revealing Their Best? Reframing Socialization around Newcomer Self-Expression

        Keywords: by Dan Cable, Francesca Gino & Brad Staats
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