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All HBS Web
(3,553)
- People (30)
- News (1,292)
- Research (1,137)
- Events (5)
- Multimedia (10)
- Faculty Publications (163)
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- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
factor on a flight. If it is too high, they can always give you a different flight. The behavior you do end up affecting is that of your worst customers. In fact, if you are looking at the profitability of...
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- 19 Jun 2013
- Research & Ideas
Analyzing Institutions to Solve Big Problems
The academic study of institutions provides important insights into topics such as job design and health-care reform. But the field is a complex one, and it's not always obvious to outsiders how the intellectual tools of the trade are...
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by Carmen Nobel & Anna Secino
- 16 Dec 2002
- Research & Ideas
Mentoring—Using the Voice of Experience
entrepreneurs knew something, as much as anyone knew, about the Internet, for example. The coaches, while some of them are extremely sophisticated technically, had more knowledge on how you grow a business. So, there was potential for...
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by Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative article View Details
- 19 Jul 2011
- Research & Ideas
Rupert Murdoch and the Seeds of Moral Hazard
sustained, provides an answer. And what is there about Murdoch himself that leaves him such a scorned and isolated figure in the midst of all this? Professor Rosabeth Moss Kanter, an authority on innovation and change, adds her insights....
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- 15 May 2013
- Research & Ideas
From McRibs to Maseratis: The Power of Scarcity Marketing
Editor's note: Think money can't buy happiness? Behavioral economists Elizabeth Dunn and Michael Norton beg to differ. It actually can, they say—but only if we spend it the right way. In their book released this week, Happy Money: The Science of Smarter Spending, Dunn...
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Re: Michael I. Norton
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
a book about immigrant entrepreneurs from the 1790s to the present day, and planned to begin with Alexander Hamilton. It turns out that he was more of a policymaker than an entrepreneur, but if I had to single out one person as the most...
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- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
Secretary of Labor; and, fortuitously, Clay Christensen, the Kim B. Clark Professor of Business Administration at HBS, and the world's foremost authority on disruptive innovation. "Clay was always that...
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- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
attempts to copy successful services haven’t always worked out. For example, despite Vodafone’s widespread success in Kenya, its effort to take the M-Pesa model to South Africa fell flat. Mobile money operators do not seem to have a good...
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- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
originally adopted a functional organization structure. This enabled them to exit many marginal, local businesses and focus on the opportunities that were most promising from a global perspective. It also allowed them to introduce more...
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by Michael Beer & Russell A. Eisenstat
- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
those one-out-of-ten firms grow into successful, sustained enterprises? Assistant professor Mukti Khaire believes that small companies can grow by developing intangible social resources such as legitimacy, status, and reputation. In an interesting twist, her research...
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- 25 Sep 2006
- Research & Ideas
How Software Platforms Revolutionize Business
competency? A: Yes, cooperation is critical: The quintessential key to success of software platforms has always been their ability to build large, well-functioning ecosystems of third-party producers who build View Details
- 05 Aug 2014
- First Look
First Look: August 5
research in the natural sciences on the measurement of biodiversity, we introduce-and demonstrate the benefits of-emodiversity: the variety and relative abundance of the emotions that humans experience. Two cross-sectional studies across...
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Sean Silverthorne
- 20 Jul 2015
- Research & Ideas
Globalization Hasn’t Killed the Manufacturing Cluster
embedded in the local network while also having access to global markets. It bridges the two worlds, helping the cluster maintain its competitive advantage. In one Brenta firm, skilled workers translate international designers' sketches...
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- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
As we work on challenging public problems, embracing the entrepreneurial spirit can help in developing solutions, says Harvard Business School Professor Mitchell Weiss in a new book, We the Possibility: Harnessing Public Entrepreneurship...
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by Martha Lagace
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
operations took somewhat of a back seat. There were just too many new things to think about and explore, and everybody's attention was focused on "breakthrough improvements," so the mandate for operations became "just keep...
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by Martha Lagace
- 02 Apr 2014
- What Do You Think?
Has the Post-Capitalist Economy Finally Arrived?
"I would compare Jobs, Bezos, etc. to Ford, Edison, etc No one ever raves about their so- called 'leadership' style. These men were outliers. Their style is not duplicable." Kim Forbes set forth an interesting hypothesis in...
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- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
helps to promote is a keen focus on driving business value and a more effective approach to strategic alignment. Leaders who power their organization through conversation-based practices will not always...
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Re: Boris Groysberg
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
Would-be innovators know that one of their biggest challenges is systematically identifying the innovations with the greatest likelihood of creating disruptive growth. Pick the wrong one, and squander a year or more of focus and...
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- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
and I had collaborated "telepathically" for years. I'd always liked John's perspective on leadership, and I think he more or less appreciated what I was doing, so our working together to develop...
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by Staff