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  • 12 May 2015
  • Research & Ideas

How Crowds and Experts Kickstart the Arts

Business School. "That could be both potentially positive and negative. There is a lot of critically acclaimed artwork that could be systematically overlooked by crowds. On the other hand, you could imagine that experts aren't View Details
Keywords: Re: Ramana Nanda; Entertainment & Recreation
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

Some reviewers are always critical and leave worse reviews on average; others might always be positive, fawning over every restaurant's spaghetti or tuna sub. Still others are... View Details
Keywords: by Kim Girard; Food & Beverage
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

have shown that entrepreneurs generally score higher on this measure. "A classic extroverted person is always sharing stories and anecdotes." The other measure tested, extroversion, relates to how... View Details
Keywords: by Michael Blanding
  • 16 Apr 2001
  • Research & Ideas

Angels Face the Innovator’s Dilemma

fast growth. "This is not an indictment of them," Christensen emphasized. "This is an absolutely normal progression of economic institutions as they become successful." In his remarks, Christensen shared his views on... View Details
Keywords: by Martha Lagace; Financial Services
  • 06 Aug 2007
  • Research & Ideas

High Hills, Deep Poverty: Explaining Civil War in Nepal

dynamics, including Nepal's, they have leaned toward one of two approaches: a broad view of several different countries together, or the sharp focus of a case study. Iyer and Do's method combines the best of both worlds by examining a... View Details
Keywords: by Martha Lagace
  • 03 Jun 2015
  • What Do You Think?

Is the Time Right for Self-Management?

The more thoughtful of them provide a primer on applying the concept. Deborah Nixon's comment echoed several others when she said the idea has been around a long time in other forms, by other names. "The larger an organization... View Details
Keywords: by James Heskett; Retail
  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

up on current and past podcast episodes of The Disruptive Voice. I have been a regular listener of the series ever since meeting and working with this talented team. Hearing the voice of the late great Clay Christensen at the start of... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 14 Jan 2015
  • Research & Ideas

Thriving in the Turbulence of Emerging Markets

"Nobody outside India understands what that means instead of going to a dealer and taking a vehicle and going home, you had to make a booking, and your turn would come probably after ten years," said Bajaj. At one point the Bajaj... View Details
Keywords: by Geoffrey Jones; Manufacturing; Auto
  • 07 Mar 2013
  • Research & Ideas

Video: Harvard Business School at the Kumbh Mela

Shivaratri Snan bathing day on March 10. To accommodate everyone, the Indian government creates a temporary city-building roads and providing power on what is normally an empty flood plain. Senior Lecturer... View Details
Keywords: by Jim Aisner; Construction; Real Estate
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

traditionally earned their biggest margins when rooms were scarce and customers were forced to pay higher rates—such as in Midtown Manhattan on New Year's Eve. And it's good news for travelers who don't have to pay through the roof to get... View Details
Keywords: by Dina Gerdeman; Travel
  • 15 May 2006
  • Lessons from the Classroom

Women Find New Path to Work

and personal marketing, sort of one-to-one-to-one, the customized approach, as opposed to the broadcast media that were the mainstays of advertising in the early '90s. They always have to think about this work in the context of a broader... View Details
Keywords: by Mallory Stark
  • 31 Dec 2012
  • Research & Ideas

Most Popular Stories of 2012

The following articles were the most read pieces on Harvard Business School Working Knowledge in 2012. Now two questions for you. What do you think was the most important business issue of the year? Fiscal cliff? China's slowdown? Also... View Details
Keywords: by Staff
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Jack Bogle was preppy, Princeton to the core, feisty in defending his beliefs. But he was always a gentleman, modest in his needs, and generous with his wealth so that his estate will not be found on any... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 10 Sep 2014
  • Research & Ideas

Become a Value Creator

As a young teacher at Harvard Business School, Brian J. Hall called on longtime professor James Cash for a favor: Hall wanted to study the inner workings of General Electric, and he needed Cash's help to get in touch with top-level... View Details
Keywords: by Dina Gerdeman
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

retention. He discusses that gap in a recent article in the European Business Review, titled What Senior Executives Should Know About Sales. “If you look at the Fortune 500, there is currently only one CEO who came up the organization... View Details
Keywords: by Michael Blanding
  • 01 May 2008
  • Research & Ideas

The Marketing Challenges of the China Olympics

Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge.Normally, the... View Details
Keywords: by John Quelch; Sports
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

is happening that makes these tools less effective today? A: Companies have always spent a great deal of money on marketing, but data have not always been available to... View Details
Keywords: by Sean Silverthorne
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

profits measure of damages, we find that infringement always occurs in equilibrium with the infringing firm making market choices that manipulate the resulting market profit of the patent holder. In equilibrium, infringement takes View Details
Keywords: Sean Silverthorne
  • 01 Aug 2005
  • Research & Ideas

How to Choose the Best Deal

million, though the price may be negotiable. The other site, a former apple orchard of about one hundred acres, was acquired by a local bank through a foreclosure. The bank is preparing to list the property but has yet to set an asking... View Details
Keywords: by Michael Wheeler
  • 08 Feb 2018
  • Op-Ed

What’s Missing From the Debate About Trump’s Tax Plan

values can we infer from President Trump’s new tax plan? In the past few weeks, a number of commentaries have excoriated or celebrated the plan, but most have relied on conventional wisdom such as “Republicans care only for the rich.” If... View Details
Keywords: by Matthew Weinzierl
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