Always On - Publications - Faculty & Research

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

"I would be very happy if both Google and Yahoo resisted these constraints. The real bottom line is people, no matter where they reside. . . . Please do not limit this discussion to China." Nicole Herbots put it this way: "Our truest self-interest is in... View Details

Keywords: by James Heskett; Technology

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," View Details

Keywords: by Jim Heskett; Health

02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

the niche product again that makes it a little bit less attractive for users. Apple has always built its company historically on hit products, and the problem with a hit product strategy is that when it... View Details

Keywords: by Sean Silverthorne

29 Oct 2014
Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

Companies also have to weigh the importance of protecting the primary versus the generative value of a product. The natural way to protect an idea is to patent it, but that mechanism is not always effective. Epilady invented a new way of... View Details

Keywords: by Michael Blanding; Technology

02 Jun 2003
Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

because it draws upon the power of the founding myths of the country (the myth of success, the frontier myth, the city on a hill) and reinterprets these myths in a way that provides meaning for men who work in large companies in an... View Details

Keywords: by Manda Salls

14 May 2007
Research & Ideas

The Key to Managing Stars? Think Team

important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars. A new study by Harvard Business School's Boris Groysberg and Linda-Eling Lee on star knowledge workers, specifically security... View Details

Keywords: by Martha Lagace

13 Mar 2005
Research & Ideas

Reinforcing Values: A Public Dressing Down

always done. And when an organization has had a succession of leaders, resistance to change is even stronger. A legacy of disappointment and distrust creates an environment in which employees automatically condemn the next turnaround... View Details

Keywords: by David A. Garvin & Michael A. Roberto

03 Feb 2014
Research & Ideas

The Tricky Business of Managing Web Advertising Affiliates

outside manager, the merchant should be clear on what practices the program will permit and to not assume outsourced managers will always act in the merchant's best interest. ("Quite the contrary, our data... View Details

Keywords: by Kim Girard; Advertising; Publishing

26 Oct 2009
Lessons from the Classroom

The New Deal: Negotiauctions

You've held your own while negotiating dozens of successful deals. Even so, you want to take your game to the next level. What's the next step? There are plenty of guides that offer tips on negotiation strategies. As useful as these are... View Details

Keywords: by Julia Hanna

02 Jul 2014
What Do You Think?

Are Today’s Business Heroes Challenging Our Ideas About Leadership?

they: (1) are special, (2) are entrepreneurs first and leaders second, (3) or represent a kind of leadership important for only one phase of the longer-term development of a business. Comments did suggest, however, that some ideas about... View Details

Keywords: by James Heskett

06 Dec 2013
Op-Ed

HBS Faculty Remember Nelson Mandela

[He has] created a monument more lasting than bronze And loftier than the pyramids' royal pile, One that no wasting rain, nor furious north wind Can destroy, nor the immeasurable succession of years and flight of time. (Book III. Ode 30)... View Details

Keywords: by Nitin Nohria, Linda Hill, Rosabeth Moss Kanter & Gautam Mukunda

30 Sep 2002
Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

case, the sunk cost effect weakens the further one is from that initial payment. Now consider the member who makes payments monthly. For him or her, the cost of membership will always be vivid and they will... View Details

Keywords: by Manda Mahoney

30 Apr 2001
Research & Ideas

New Paths to Success in Asia

senior researcher in the Global Research Group who has been working recently with a number of faculty members to develop Asian-based cases for the School's curriculum. "There's one Chinese company, for example, that has established... View Details

Keywords: by Alejandro Reyes & Deborah Blagg

29 Nov 2006
Research & Ideas

Rich or Royal: What Do Founders Want?

order to increase dramatically their chances of ending up with high levels of both. However, I'm always looking for new cases and new examples of founders who were able to achieve both. In particular, I would love to write a case View Details

Keywords: by Sarah Jane Gilbert; Financial Services

12 Feb 2014
Research & Ideas

Private Sector, Public Good

for public good is viewed with suspicion—in my view for very good reasons." Yet more than three dozen faculty and doctoral students from a variety of institutions gathered January 30 to give the idea serious consideration during the first of 13 HBS workshops View Details

Keywords: by Dina Gerdeman

07 Sep 2007
What Do You Think?

Are Elite Business Schools Fostering the Deprofessionalization of Management?

management by building more value in their alumni networks than in their curricula and teaching. 2) Business school curricula, if not always their teaching, reflect the demands of the market. This is or is not appropriate, but not... View Details

Keywords: by Jim Heskett

13 Feb 2017
Research & Ideas

Paid Search Ads Pay Off for Lesser-Known Restaurants

of evidence on the impact of advertisements, it seems like businesses don’t always make the right call about whether and where to advertise. Mistakes seem to go in both directions, with some businesses... View Details

Keywords: by Dina Gerdeman; Food & Beverage

10 Apr 2012
First Look

First Look: April 10

http://hbr.org/2012/04/retail-doesnt-cross-borders-heres-why-and-what-to-do-about-it/ar/1 Teamwork on the Fly Authors:Amy C. Edmondson Publication:Harvard Business Review 90, no. 4 (April 2012). Abstract In a fast-paced and ever-changing... View Details

Keywords: Carmen Nobel

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

lower costs, the answer is more people per square foot, and open offices will always have the upper hand on that dimension. Nonetheless, many managers and executives seem to believe that open offices will... View Details

Keywords: Re: Ethan S. Bernstein

16 Aug 2017
Research & Ideas

Researchers Use Google Street View to See the Future of Cities

You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details

Keywords: by Michael Blanding; Real Estate

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