organizational behavior - Publications - Faculty & Research

Portrait Project

Hugh Yoon

My younger sister suffers from an acute mental disability. With the mental development of a young child, she has trouble controlling her emotions, and her behavior can be erratic. I cannot describe the sacrifices my parents have made for... View Details

22 Nov 2022
News

Merlin Entertainments Taps Scott O’Neil as CEO

episode of the HBS Alumni podcast Skydeck, O’Neil spoke about how he set and scaled his organizational values of mind, body, and soul while leading HBSE. “I don't think there's one thing that creates the mind, body, and soul, but I can... View Details

31 Jan 2011
Research & Ideas

Taking the Fear out of Diversity Policies

amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot of times the context of the conversation is around... View Details

Keywords: by Carmen Nobel

01 Dec 2011
News

At Your Service

managers would probably admit to being better at some aspects of their jobs than others, but to be clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

25 May 2021
Blog Post

The Surprising Power of Nostalgia at Work

meaninglessness, uncertainty, and boredom. These negative psychological states increase nostalgia because nostalgia is restorative. After conducting dozens of studies using diverse methods ranging from qualitative text analysis, self-report surveys, and View Details

Keywords: All Industries

01 Sep 2003
News

Books

of the Organizational Behavior unit and the HBS Leadership Initiative, believes that the process of becoming a manager requires both a significant psychological transition and a considerable amount of... View Details

Keywords: Deborah E. Blagg; Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

24 Oct 2006
First Look

First Look: October 24, 2006

Working PapersManaging Functional Biases in Organizational Forecasts: A Case Study of Consensus Forecasting in Supply Chain Planning Authors:Rogelio Oliva and Noel Watson Abstract To date, little research has been done on managing the... View Details

Keywords: Sean Silverthorne

01 Nov 1999
Research & Ideas

Companies, Cultures and the Transformation to the Transnational

have reinforced strong Japanese cultural norms that emphasized group behavior and valued interpersonal harmony. Such values carried over into the country's commercial organizations and helped shape distinctive management styles and View Details

Keywords: by Christopher A. Bartlett & Sumantra Ghoshal

21 Oct 2014
First Look

First Look: October 21

Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and... View Details

Keywords: Sean Silverthorne

01 Sep 2003
News

Patrick Moreton

will carry the day.” An assistant professor of organization and strategy at Olin School of Business at Washington University in St. Louis, Moreton has focused his research on economic and organizational models of business strategy,... View Details

Keywords: Garry Emmons; Telecommunications; Information

Web

Impact & Testimonials | Information Technology

any on-campus classroom, but with participants joining from around the world. Joshua D. Margolis ; James Dinan and Elizabeth Miller Professor of Business Administration Unit Head, Organizational Behavior... View Details

01 Mar 2015
News

Communicating the Language of Business Across Borders

one was looking at that, even as global organizations were rapidly moving toward making English their lingua franca.” Since joining the HBS Organizational Behavior Unit nearly eight years ago, Neeley has... View Details

08 Dec 2009
First Look

First Look: Dec. 8

work. We then describe how key elements of this approach can be incorporated into Organizational Behavior doctoral programs to help students produce research that is both rigorous and relevant. This approach... View Details

Keywords: Martha Lagace

01 Oct 1997
News

Expanded Elective Curriculum Offers Students A Wealth of Choices

Management and Entrepreneurial Finance, continue to broaden their scope and impact on entrepreneurial studies at HBS. The EC also now offers many small, innovative courses such as Professor Elon Kohlberg's Analytical Reasoning, Professor Gerald Zaltman's Customer View Details

19 Oct 2010
First Look

First Look: October 19, 2010

PublicationsFeeling Good about Giving: The Benefits (and Costs) of Self-interested Charitable Behavior Authors:L. Anik, L. B. Aknin, M. I. Norton, and E. W. Dunn Publication:In The Science of Giving: Experimental Approaches to the Study... View Details

Keywords: Sean Silverthorne

02 Jun 2011
Research & Ideas

Signing at the Top: The Key to Preventing Tax Fraud?

University. "A lot of prior work has focused on the consequences of unethical decision-making and the factors that lead people to be unethical," says Lisa Shu, a doctoral candidate in Organizational Behavior... View Details

Keywords: by Carmen Nobel; Accounting

01 Jun 2004
News

Massport, Back on Course

you have cash, customers, and a product. The beauty of this turnaround is we have all three. It’s more of an organizational and cultural turnaround. I want to get people inside, as well as people outside, thinking about Massport as a... View Details

Keywords: Roger Thompson; Massport; Transit and Ground Passenger Transportation; Transportation

01 Apr 2001
News

Hit Radio Show and HBS Alumni Help Young Classical Musicians

Hunnewell is focusing on matters of finance, organizational structure, governance, and development. Asked why he took on his new position, Hunnewell says, “I really enjoy working with young people in the arts. It’s very rewarding to help... View Details

Keywords: Arts, Entertainment; Broadcasting (except Internet); Information

September 2019 (Revised December 2022)
Supplement

Cooking Down a Storm: Changing Culture at Pasta Serafina (B)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun

The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear... View Details

Keywords: Absenteeism; Employees; Behavior; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Problems and Challenges; Decision Making; Performance Evaluation

Citation

Purchase

September 2019 (Revised December 2022)
Case

Cooking Down a Storm: Changing Culture at Pasta Serafina (A)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun

Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details