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  • September 2004 (Revised January 2005)
  • Case

IBM: Ordering Midrange Computers in Europe

IBM Europe is trying to expand business-to-business (B2B) efforts with its large distributors of midrange systems. These efforts aim to automate many transactions and business processes, removing the need for human involvement. IBM has completed an initial project with... View Details
Keywords: Customer Relationship Management; Information Technology; Information Infrastructure; Marketing Channels; Distribution Channels; Information Technology Industry; Computer Industry; Germany; United States
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  • Web

HBS - From The Dean

digital transformation, which means creating a digital research infrastructure and a delivery platform where we can scale our impact exponentially. The third engine is leveraging the power of Harvard University, building bridges to the... View Details
  • 01 Jun 2014
  • News

Faculty Q&A: The Cup Runneth Over

smooth experience, Brazil's brand will take a hit. To claim success, Brazil must put on a great party, demonstrate efficient economic management of the Cup, keep financial corruption to a minimum, and re-purpose Cup investment and View Details
Keywords: Garry Emmons
  • January 2015
  • Article

Collaboration in Multi-Partner R&D Projects: The Impact of Partnering Scale and Scope

By: Anant Mishra, Aravind Chandrasekaran and Alan MacCormack
How can firms design collaboration structures for effective performance in R&D projects that involve multiple partners? To address this question, we examine the theoretical underpinnings of collaboration structures in multi-partner R&D projects—i.e., the scale and the... View Details
Keywords: Multi-Partner R＆D Projects; Empirical Research; New Development; Collaboration Structures; Partnering Scale And Scope; Partners and Partnerships; Infrastructure; Performance Capacity; Research and Development; Collaborative Innovation and Invention
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  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • Article

Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy

By: Edward Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca
The proliferation of big data makes it possible to better target city services like hygiene inspections, but city governments rarely have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to... View Details
Keywords: User-generated Content; Operations; Tournaments; Policy-making; Machine Learning; Online Platforms; Analytics and Data Science; Mathematical Methods; City; Infrastructure; Business Processes; Government and Politics
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  • March 2013
  • Teaching Note

Automating the Paris Subway (TN) (A) & (B)

By: Michel Anteby and Ayn Cavicchi
In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details
Keywords: Labor Relations; Unions; Organizational Behavior; Change; Information Technology; Rail Transportation; Labor Unions; Infrastructure; Change Management; Employment; Organizations; Labor and Management Relations; Transportation Industry; Rail Industry; Paris
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  • April 2021
  • Supplement

Buy Online, Pickup in Store: Vice President of Store Operations Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella VP of Store Operations Axley Vega must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. BOPS implementation created significant problems for the store... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
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  • January 2017 (Revised December 2020)
  • Case

Turkey and Russia: Dangerous Liaisons

By: Rawi Abdelal, Esel Çekin, Eren Kuzucu and Gamze Yucaoglu
The case opens in November 2015, after the Turkish military’s shooting down of a Russian military airplane over the Turkish-Syrian border. The incident threatened to undermine the countries’ political and economic ties, and starting from late 2015, the dialogue between... View Details
Keywords: Business ＆ Government Relations; Politics; Natural Gas; Natural Resources; Nuclear Power; Business and Government Relations; Energy Policy; Infrastructure; Energy; Strategy; International Relations; Russia; Turkey
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  • March 2004 (Revised June 2010)
  • Case

Akamai Technologies

By: Benjamin Edelman, Thomas R. Eisenmann and Eric J. Van den Steen
As the leading content delivery network, Akamai helps Internet companies deliver Web site content to end users with fewer delays and lower costs. Describes the strategic management challenges facing Akamai in early 2004. The company is poised to offer its next... View Details
Keywords: Digital Platforms; Partners and Partnerships; Strategy; Internet and the Web; Information Infrastructure
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  • 21 Dec 2016
  • Blog Post

Why We Recruit: CPP Investment Board

infrastructure and fixed-income instruments, and currently has offices in Toronto, Hong Kong, London, New York, São Paulo, Luxembourg and Mumbai. How long has your organization been recruiting at Harvard Business School and what roles do... View Details
  • Fast Answer

Africa: research, news, analysis

original and curated content on private capital investment in Africa; Includes information useful for sourcing, evaluating and executing private equity, infrastructure and venture capital transactions in Africa. (Full Access should be... View Details
  • 12 Jul 2022
  • News

Expanding the Power to Prosper

paradigm via an open infrastructure that breaks down walled gardens and creates a strong, collaborative foundation for the future of global financial services. Millicent offers lightning-fast money transfers at a fraction of the... View Details
Keywords: Funds, Trusts, and Other Financial Vehicles; Finance
  • Profile

Pranav Kothari

a deeper understanding of context, of culture and government policies. In Vietnam, our faculty guide, Regina Abrami, was exceptionally insightful because of her research background. On the IXP, I gained a deeper knowledge of Asia's industrial and manufacturing... View Details
  • 15 Dec 2024
  • News

Kelp Is on the Way

experiment with seaweed and asked kelp farmers if he could buy some. “They said, ‘Sure, but what are you going to do with it?’ ” Perkins recalls. “Then I realized there was no infrastructure to store it or process it.” Further downstream,... View Details
Keywords: Jen McFarland Flint; Illustration by Melinda Beck; Water, Sewage and Supply Systems; Utilities
  • Web

Real Property - Course Catalog

select public infrastructure (e.g., power, water, and transit), highlighting how they compare with core Real Estate asset classes in terms of risk, opportunity, and investor interest. Module 3: Capital Markets Focuses on sources of real... View Details
  • Web

Launching Global Ventures - Course Catalog

Designing the Right Global Business Model: Analyze how entrepreneurs design and refine models for cross-border viability, to understand what makes business models thrive where others struggle. Examine how macroeconomic forces, government policies, cultural norms, and... View Details
  • 01 Mar 2012
  • News

Health Care’s New Frontier

The existing information infrastructure couldn’t support our concept of outcomes-based, disruptive health-care delivery.” As “the waters swirled around our noses,” Bush recalls, “Todd Park’s brother Ed came up with a web-based program to... View Details
Keywords: Deborah Blagg; Health, Social Assistance
  • 01 Jun 2002
  • News

Africa Business Conference Creates Ongoing Forum for Change

senior associate dean for International Development, welcomed the SRO crowd in Aldrich with a smile, noting, “I'm very pleased with our market share.” Despite the challenges posed by a developing infrastructure and bouts of political... View Details
  • 01 Jun 2010
  • News

Three Profs Win McKinsey Award

manufacturing. Highly polished injection-molded case MADE IN CHINA REASON U.S. supplier base eroded as the manufacture of toys, consumer electronics, and computers migrated to Asia. Wireless card MADE IN SOUTH KOREA REASON South Korea used its View Details
Keywords: Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing