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      • October 1990 (Revised May 1994)
      • Case

      Confederated Pulp & Paper

      By: David E. Bell
      A rewritten version of an old case that updates the dates and prices and simplifies the economics. The issue is still one of determining a suitable inventory of wood for the mill to last through the winter. View Details
      Keywords: History; Supply Chain Management; Spending; Forecasting and Prediction; Economic Growth; Information Management; Pulp and Paper Industry
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      Bell, David E. "Confederated Pulp & Paper." Harvard Business School Case 191-065, October 1990. (Revised May 1994.)
      • September 1990 (Revised March 1991)
      • Case

      Mod IV Product Development Team

      By: Anne Donnellon and Joshua D. Margolis
      Focuses sharply on a crossfunctional product development team at Honeywell's Building Controls Division. Traces the history of teams at the division, which introduced them as a response to intensifying competition and the need for faster development. Reveals the... View Details
      Keywords: Business Divisions; Collaborative Innovation and Invention; Management Teams; Product Development; Organizational Structure; Groups and Teams; Competitive Strategy
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      Donnellon, Anne, and Joshua D. Margolis. "Mod IV Product Development Team." Harvard Business School Case 491-030, September 1990. (Revised March 1991.)
      • 1990
      • Chapter

      Competitive Advantages in British Multinational Banking since 1890

      By: G. Jones
      Keywords: History; Multinational Firms and Management; Competitive Advantage; Banks and Banking; Banking Industry; United Kingdom
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      Jones, G. "Competitive Advantages in British Multinational Banking since 1890." In Banks as Multinationals, edited by G. Jones. London: Routledge, 1990.
      • August 1990
      • Case

      NASA After Challenger: Restoring an Image

      By: Stephen A. Greyser and Norman Klein
      In the days following the loss of the space shuttle Challenger and its crew in January of 1986, NASA officials were unwilling to communicate with the media or the public. A siege mentality took hold, and the press and public responded with intense criticism and... View Details
      Keywords: Communication Strategy; Policy; Business and Community Relations; Situation or Environment; Conflict Management
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      Greyser, Stephen A., and Norman Klein. "NASA After Challenger: Restoring an Image." Harvard Business School Case 591-009, August 1990.
      • summer 1990
      • Article

      Retraining Mid-career Managers: Career History and Self-efficacy Beliefs

      By: Linda A. Hill and J. Elias
      Keywords: Management Skills; Values and Beliefs
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      Hill, Linda A., and J. Elias. "Retraining Mid-career Managers: Career History and Self-efficacy Beliefs." Human Resource Management 29, no. 2 (summer 1990): 197–218.
      • spring 1990
      • Article

      Contrived Competition: Airline Regulation and Deregulation, 1925-88

      By: R. H.K. Vietor
      Keywords: Competition; Governing Rules, Regulations, and Reforms; Business History; Air Transportation Industry
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      Vietor, R. H.K. "Contrived Competition: Airline Regulation and Deregulation, 1925-88." Business History Review 64, no. 1 (spring 1990): 61–108.
      • 1990
      • Book

      New and Improved: The Story of Mass Marketing in America

      By: R. S. Tedlow
      Keywords: Marketing; History; United States
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      Tedlow, R. S. New and Improved: The Story of Mass Marketing in America. New York: Basic Books, 1990.
      • March 1990
      • Article

      Automobile Marketing in the Context of American Business History

      By: R. S. Tedlow
      Keywords: Marketing; Business History; Auto Industry; United States
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      Tedlow, R. S. "Automobile Marketing in the Context of American Business History." Gérer et comprendre 18 (March 1990): 68–89.
      • January 1990 (Revised October 1993)
      • Case

      Monsanto's March into Biotechnology (A)

      By: Gary P. Pisano
      Very early in the history of biotechnology (about 1979), Monsanto made a major commitment to move into this field. This case recounts the history from the point of view of the eminent scientist hired to head up corporate R&D. He took Monsanto from a very traditional... View Details
      Keywords: History; Transition; Biotechnology Industry; Agriculture and Agribusiness Industry
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      Pisano, Gary P. "Monsanto's March into Biotechnology (A)." Harvard Business School Case 690-009, January 1990. (Revised October 1993.)
      • 1990
      • Chapter

      The British Government and Foreign Multinationals before 1970

      By: G. Jones
      Keywords: Business History; Multinational Firms and Management; Business and Government Relations; United Kingdom
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      Jones, G. "The British Government and Foreign Multinationals before 1970." In Governments, Industries and Markets: Aspects of Government-Industry Relations in Great Britain, Japan, West Germany and the United States of America since 1945, edited by M. Chick. Aldershot: Edward Elgar Publishing, 1990.
      • 1989
      • Book

      Keeping the Corporate Image: Public Relations and Business, 1900-1950

      By: R. S. Tedlow
      Keywords: Business History; Public Relations Industry
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      Tedlow, R. S. Keeping the Corporate Image: Public Relations and Business, 1900-1950. Japan: Yushodo Press, 1989, Japanese ed. (Translated into Japanese.)
      • 1989
      • Chapter

      Minguo shiqi Zhongwai jingji jishu hezuo: Meigo zhanshi shengchan quwentuan huan Hua, 1944-1946 [Sino-foreign Economic and Technical Cooporation in Republican China: The U.S. War Production Mission to China, 1944-46]

      By: William C. Kirby
      Keywords: History; International Finance; International Relations; Cooperation; Developing Countries and Economies; China; United States
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      Kirby, William C. "Minguo shiqi Zhongwai jingji jishu hezuo: Meigo zhanshi shengchan quwentuan huan Hua, 1944-1946 [Sino-foreign Economic and Technical Cooporation in Republican China: The U.S. War Production Mission to China, 1944-46]." In Minguo dang'an yu minguo shi xueshu taolunhui lunwenji [Proceedings of the Conference on the Archives and History of Republican China], edited by Zhang Xianwen, et al.. Beijing: Dang'an chubanshe [Archives Press], 1989.
      • October 1989 (Revised May 1996)
      • Case

      Xerox Corp.: Leadership Through Quality (A)

      By: Todd D. Jick and Leonard A. Schlesinger
      Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
      Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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      Jick, Todd D., and Leonard A. Schlesinger. "Xerox Corp.: Leadership Through Quality (A)." Harvard Business School Case 490-008, October 1989. (Revised May 1996.)
      • 1989
      • Chapter

      Technocratic Organization and Technological Development in China, 1928-1953

      By: William C. Kirby
      Keywords: History; Information Technology; Technological Innovation; Organizational Design; Developing Countries and Economies; China
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      Kirby, William C. "Technocratic Organization and Technological Development in China, 1928-1953." In Science and Technology in Post-Mao China, edited by Denis Fred Simon and Merle Goldman, 23–44. Cambridge: Harvard University Press, 1989.
      • August 1989 (Revised October 2005)
      • Case

      James Burke: A Career in American Business (B)

      By: Richard S. Tedlow and Wendy Smith
      Covers the history of Tylenol from the autumn of 1982 through the second tampering incident in February 1986. Also deals with other developments in the history of Johnson & Johnson, especially the acquisition and divestiture of Technicare. View Details
      Keywords: History; Pharmaceutical Industry
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      Tedlow, Richard S., and Wendy Smith. "James Burke: A Career in American Business (B)." Harvard Business School Case 390-030, August 1989. (Revised October 2005.)
      • April 1989 (Revised December 1998)
      • Case

      Masco Corp. (A)

      By: Michael E. Porter and Cynthia A. Montgomery
      Describes the history and corporate position of a large and successful producer of faucets and related household products. Masco is considering entry into the $14 billion furniture industry. Designed to be used with Household Furniture Industry in 1986 in a strategy... View Details
      Keywords: Diversification; Market Entry and Exit; Corporate Strategy; Rank and Position; Consumer Products Industry
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      Porter, Michael E., and Cynthia A. Montgomery. "Masco Corp. (A)." Harvard Business School Case 389-186, April 1989. (Revised December 1998.)
      • April 1989 (Revised October 2005)
      • Case

      James Burke: A Career in American Business (A)

      By: Richard S. Tedlow and Wendy Smith
      Presents an historical overview of the professional career of James E. Burke, chairman and CEO of Johnson & Johnson. Examines the corporation's handling of three major occurrences--the Tylenol poisonings in 1982 and 1986 and the acquisition and subsequent sale of... View Details
      Keywords: Business History; Marketing Strategy; Ethics; Personal Development and Career; Crisis Management; Consumer Products Industry; Health Industry; United States
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      Tedlow, Richard S., and Wendy Smith. "James Burke: A Career in American Business (A)." Harvard Business School Case 389-177, April 1989. (Revised October 2005.)
      • 1989
      • Book

      When Giants Learn to Dance: Mastering the Challenges of Strategy, Management, and Careers in the 1990s

      By: Rosabeth M. Kanter
      Keywords: Business History
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      Kanter, Rosabeth M. When Giants Learn to Dance: Mastering the Challenges of Strategy, Management, and Careers in the 1990s. New York: Simon & Schuster, 1989. (Dutch, Swedish, French, Italian, Spanish, Finnish, Korean, Japanese, Portuguese, Norwegian. Chapters 3 & 4 in Strategic Synergy, edited by S.L. Yeung. London: Butterworth Heinemann, 1982. Chapters 5 & 6 in Planning Review.)
      • 1989
      • Book

      British Business in Asia since 1860

      By: G. Jones and R.P.T. Davenport-Hines
      This book examines the historical experience of British business in Asia since 1860. Chapters on Iran, India, Thailand, Malayasia, China, Russian Asia and Japan explore the British impact on the region, and the relationship between British business and British and... View Details
      Keywords: Business History; Business and Government Relations; India; Iran; Japan; Malaysia; Thailand; Great Britain
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      Jones, G., and R.P.T. Davenport-Hines, eds. British Business in Asia since 1860. Cambridge: Cambridge University Press, 1989.
      • January 1989 (Revised June 1993)
      • Case

      General Electric: Compliance Systems

      By: Robert L. Simons
      After General Electric (GE) is indicted in 1985 for defrauding the Department of Defense, Chairman John F. Welch takes dramatic steps to prevent a recurrence. This case documents the new systems and procedures that are put in place to ensure that all GE employees are... View Details
      Keywords: Policy; Contracts; Business or Company Management; Communication; Business History; Behavior; Boundaries; Management Style; Cost Management; Electronics Industry
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      Simons, Robert L. "General Electric: Compliance Systems." Harvard Business School Case 189-081, January 1989. (Revised June 1993.)
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