by Working Knowledge editors - Publications - Faculty & Research

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

consumer. The system needs to be redesigned so that each participant is motivated to increase value, measured by health outcomes per dollar expended. This excerpt discusses how healthcare providers can shift to a value-based model. An... View Details

Keywords: by Michael E. Porter; Health

17 Sep 2001
Research & Ideas

Let Customers Call the Shots

What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior View Details

Keywords: by Martha Lagace

20 Apr 2020
Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Harvard University Press. Excerpted from Healthy Buildings: How Indoor Spaces Drive Performance and Productivity by John D. Macomber and Joseph G. Allen. Copyright 2020 John Macomber and Joseph Allen. All rights reserved. About the Author... View Details

Keywords: by Kristen Senz; Real Estate; Health

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

HBS Working Knowledge recently celebrated its tenth birthday, and we mark the occasion by looking back and looking forward. We've asked HBS Dean Nitin Nohria and a number of... View Details

Keywords: by Sean Silverthorne

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

may be expected to follow some standard process, especially if you work in a bureaucratic organization where everyone has their own defined tasks and there is a certain way of doing everything.) If your manager isn’t clear on View Details

Keywords: by Carolyn DiPaolo

22 Feb 2022
News

Breaking News

Illustration by Dana Smith Illustration by Dana Smith Throughout your work at HBS and HKS, you’ve studied the changing media landscape from several angles. What are some of the... View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

19 Dec 2005
Research & Ideas

Public Education Goes to School

years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing in terms of student... View Details

Keywords: by Mallory Stark; Education

26 Jun 2007
First Look

First Look: June 26, 2007

Working PapersTaxes, Institutions and Foreign Diversification Opportunities Authors:Mihir A. Desai and Dhammika Dharmapala Abstract Investors can access foreign diversification opportunities through either foreign portfolio investment... View Details

Keywords: Martha Lagace

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

Wait (Harvard Business Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge There is a saying that every decision is political—not just... View Details

Keywords: by Doug J. Chung; Health

28 Apr 2003
Research & Ideas

Shareholders Key to Corporate Reform

directors' votes on key corporate resolutions in proxy statements. As Louis Brandeis said in his 1914 treatise Other People's Money, and How the Bankers Use It, "Sunlight is said to be the best of disinfectants.…But the disclosure must be real.…To be... View Details

Keywords: by Cynthia A. Montgomery & Rhonda Kaufman

02 Jul 2024
Book

Five Essential Elements to Build the Capital You Need to Lead

Listen Better What Kind of Leader Are You? How Three Action Orientations Can Help You Meet the Moment Four Steps to Building the Psychological Safety That High-Performing Teams Need Feedback or ideas to share? Email the Working View Details

Keywords: by Dina Gerdeman

02 Apr 2010
What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

focus on employees and more on business and profitability." Phil Clark posited that knowledge work that deals with intangible results and hard-to-pinpoint accomplishments "just isn't as... View Details

Keywords: by Jim Heskett

Article

Common Variants of the Oxytocin Receptor Gene Do Not Predict the Positive Mood Benefits of Prosocial Spending

By: Ashley V. Whillans, Lara B. Aknin, Colin Ross, Lihan Chen and Frances S. Chen

Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and experience increases in positive mood in response to socially-focused experiences in daily... View Details

Keywords: Prosocial Behavior; Positivity; Behavior Genetics; Individual Differences; Behavior; Emotions; Genetics; Spending

Citation

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29 Mar 2008
Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

creativity and investigate more deeply the veracity of the popular "lone genius" concept. What insights or surprises did you walk away with? We were pleasantly surprised by multiple facets, from incentives that foster creativity... View Details

Keywords: by Teresa M. Amabile & Mukti Khaire

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Ben Rand

16 Feb 2004
Research & Ideas

Marketing Wine to the World

"The Changing Structure of the Global Wine Industry," won the Best Paper award at the 2003 European Applied Business Research Conference. Roberto recently shared his thoughts on wine for HBS Working View Details

Keywords: by Manda Salls; Consumer Products; Entertainment & Recreation; Food & Beverage

11 Feb 2019
Research & Ideas

The Business of Saving the Planet

2018: Implications for Business This background note provides general information about climate change and its implications for business. Working Knowledge Stories on the Business of Environmental... View Details

Keywords: by Sean Silverthorne; Energy; Green Technology

03 Jan 2019
Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60... View Details

Keywords: by Michael Blanding

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

Layoffs with Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from View Details

Keywords: by Danielle Kost; Service; Food & Beverage

2025
Working Paper

Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers

By: Matthew DosSantos DiSorbo, Kris Ferreira, Maya Balakrishnan and Jordan Tong

Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to make... View Details

Keywords: AI and Machine Learning; Decision Choices and Conditions