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- All HBS Web
(2,525)
- People (2)
- News (930)
- Research (1,282)
- Events (25)
- Multimedia (80)
- Faculty Publications (546)
- September 2019 (Revised December 2022)
- Case
Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
By: Susanna Gallani, Francesca Gino and Raffaella Sadun
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details
Keywords: Absenteeism; Moral Hazard; Employees; Behavior; Problems and Challenges; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Performance Productivity; Decision Making
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (A)." Harvard Business School Case 120-013, September 2019. (Revised December 2022.)
- 2021
- Working Paper
Equity Concerns Are Narrowly Framed
By: Christine L Exley and Judd B. Kessler
Distributional decisions regularly involve multiple payoff components. In a series of experiments, we show that subjects frequently exhibit narrow equity concerns: individuals apply their fairness preferences narrowly, on a specific component of payoffs, rather... View Details
Keywords: Equity; Equality and Inequality; Fairness; Perception; Outcome or Result; Resource Allocation; Behavior
Exley, Christine L., and Judd B. Kessler. "Equity Concerns Are Narrowly Framed." Harvard Business School Working Paper, No. 18-040, November 2018. (Revised August 2021.)
- October 1996 (Revised December 1996)
- Case
United Electric Controls
By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch
United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details
Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Manufacturing Industry; United States
Bowen, H. Kent, Jody H. Gittell, and Sylvie Ryckebusch. "United Electric Controls." Harvard Business School Case 697-006, October 1996. (Revised December 1996.)
- 2022
- Conference Presentation
Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness
By: Samantha N. Smith, Edward H. Chang, Erika L. Kirgios and Katherine L. Milkman
Competition is prevalent in organizations. For example, people often compete against their colleagues for status and recognition in the workplace or for opportunities for advancement. Workers also compete against others to get hired into organizations in the first... View Details
Smith, Samantha N., Edward H. Chang, Erika L. Kirgios, and Katherine L. Milkman. "Organizational Competition: A Catalyst for Workplace Diversity and Desires for Uniqueness." In The Consequences of Competition in Organizations. Paper presented at the Academy of Management Annual Meeting, Joint Symposium, Seattle, WA, USA, 2022.
- 2025
- Working Paper
Home Sweet Home: How Much Do Employees Value Remote Work?
By: Zoë B. Cullen, Bobak Pakzad-Hurson and Ricardo Perez-Truglia
We estimate the value employees place on remote work using revealed preferences in a high-stakes, real-world context, focusing on U.S. tech workers. On average, employees are willing to accept a 25% pay cut for partly or fully remote roles. Our estimates are three to... View Details
Cullen, Zoë B., Bobak Pakzad-Hurson, and Ricardo Perez-Truglia. "Home Sweet Home: How Much Do Employees Value Remote Work?" NBER Working Paper Series, No. 33383, January 2025.
- 14 Oct 2013
- News
Nothing to fear
- 03 Mar 2021
- News
Sick Days Don’t Look So Good Now That You Can Work From Home
- 28 Aug 2023
- Research & Ideas
The Clock Is Ticking: 3 Ways to Manage Your Time Better
number of meetings required of employees has risen by 12.9 percent on average since the pandemic began. And according to Reclaim.ai., a calendar-app company, the average full-time, white-collar American worker spends 21.5 hours a week in... View Details
Keywords: by Kristen Senz
- February 2024
- Technical Note
A Manager's Introduction to Passion for Work
Today, both organizations and employees are increasingly focused on passion. An analysis of 200 million U.S. job postings found that the use of the word “passion” increased nearly tenfold from 2007 to 2019, while a recent survey of thousands of college-educated workers... View Details
Jachimowicz, Jon M. "A Manager's Introduction to Passion for Work." Harvard Business School Technical Note 424-071, February 2024.
- 2016
- Working Paper
Global Talent Flows
By: Sari Pekkala Kerr, William R. Kerr, Çağlar Özden and Christopher Parsons
The global distribution of talent is highly skewed and the resources available to countries to develop and utilize their best and brightest vary substantially. The migration of skilled workers across countries tilts the deck even further. Using newly available data, we... View Details
Kerr, Sari Pekkala, William R. Kerr, Çağlar Özden, and Christopher Parsons. "Global Talent Flows." Harvard Business School Working Paper, No. 17-026, October 2016.
- 15 Aug 2013
- Working Paper Summaries
Competition and Social Identity in the Workplace: Evidence from a Chinese Textile Firm
Keywords: by Takao Kato & Pian Shu
- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and quickly move the line as AI... View Details
- August 2022
- Case
Southwick Social Ventures
By: Henry McGee, Mel Martin and Amy Klopfenstein
In 2021, the HBS Impact Investment Fund student team had found a promising potential investment in Southwick Social Ventures (SSV), a worker and management-owned trouser manufacturer. With a 100% immigrant workforce, the co-operative was focused on reviving... View Details
Keywords: Impact Investing; Entrepreneurship; Social Entrepreneurship; Finance; Investment; Goods and Commodities; Manufacturing Industry; United States; Massachusetts
McGee, Henry, Mel Martin, and Amy Klopfenstein. "Southwick Social Ventures." Harvard Business School Case 323-011, August 2022.
- September 1989 (Revised July 1991)
- Case
Caterpillar, Inc.: George Schaefer Takes Charge
For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months after it recorded the highest sales and profits in its history, CAT experienced its greatest crisis. Demand fell... View Details
Keywords: Machinery and Machining; Crisis Management; Labor Unions; Demand and Consumers; Management Teams; Problems and Challenges; Competitive Strategy; Business Strategy; Organizational Change and Adaptation; Manufacturing Industry; Agriculture and Agribusiness Industry; Industrial Products Industry
Bartlett, Christopher A. "Caterpillar, Inc.: George Schaefer Takes Charge." Harvard Business School Case 390-036, September 1989. (Revised July 1991.)
- 30 Apr 2020
- News
Leading Your Team Past the Peak of a Crisis
- 09 Apr 2024
- Book
Why Work Rituals Bring Teams Together and Create More Meaning
another, creating a more individual ritual. Afterward, the researchers interviewed participants and found that the simple act of performing a ritual together made participants feel like the brainstorming task was more meaningful. Some businesses have incorporated... View Details
Keywords: by Michael Blanding
- Web
The “Hawthorne Effect” – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
Paul Lawrence, and others. “Instead of treating the workers as an appendage to ‘the machine’,” Jeffrey Sonnenfeld notes in his detailed analysis of the studies, the Hawthorne experiments brought to light ideas concerning motivational... View Details
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
that show women lack confidence in their ability to contribute and perform in stereotypically male fields and that employers often favor men for jobs in those fields. These forces likely contribute to the significant gender leadership gap. In fact, a 2023 LinkedIn... View Details
Keywords: by Kara Baskin
- 21 Nov 2023
- Research & Ideas
Employee Negativity Is Like Wildfire. Manage It Before It Spreads.
Goldenberg says, where the crisis can be framed as an opportunity for learning and improvement. If remote employees felt isolated during the pandemic, for example, a leader using a repurposing strategy might have reminded workers that... View Details
Keywords: by Kristen Senz