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Show Results For
- All HBS Web
(2,182)
- News (440)
- Research (1,557)
- Multimedia (6)
- Faculty Publications (1,245)
- 24 Jan 2008
- Working Paper Summaries
The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry
- 22 Jun 2007
- Working Paper Summaries
Proprietary vs. Open Two-Sided Platforms and Social Efficiency
- 15 Dec 2006
- Working Paper Summaries
The Business of Free Software: Enterprise Incentives, Investment, and Motivation in the Open Source Community
- 01 Sep 2004
- News
The Wisdom of Crowds
profile. “He refuses to use his name to get a dinner reservation,” said his roommate, Matt Bakal (MBA 2004). Zagat intends to expand Zagat Survey’s Web business (building Zagat.com’s content and capabilities) and its corporate sales... View Details
- Web
Teams | New Venture Competition
affordable, reliable, and clean irrigation. TestParty Michael Bervell (MBA 2024) Jason Tan Comprehensive platform to help companies get and stay ADA or EAA compliant based on the Web Content Accessibility Guidelines. Trans Health HQ Ivan... View Details
- 04 Mar 2010
- Working Paper Summaries
The Determinants of Individual Performance and Collective Value in Private-Collective Software Innovation
- April 2020
- Article
Digital Emotion Contagion
By: Amit Goldenberg and James J. Gross
People spend considerable time on digital media, and during this time they are often exposed to others’ emotion expressions. This exposure can lead their own emotion expressions to become more like others’ emotion expressions, a process we refer to as digital emotion... View Details
Keywords: Emotion; Emotion Contagion; Digital Media; Emotions; Media; Internet and the Web; Measurement and Metrics; Social Media
Goldenberg, Amit, and James J. Gross. "Digital Emotion Contagion." Trends in Cognitive Sciences 24, no. 4 (April 2020): 316–328.
- March 2020
- Case
Aereo
By: Thomas R. Eisenmann and Jacey Taft
Aereo aimed to disrupt television program distribution by providing consumers access to local broadcast TV programming using offsite antennas, cloud-based DVRs, and an Internet connection. With Aereo, consumers could “cut the cord” and avoid the high cost of a cable TV... View Details
- September 2020
- Article
Customer Supercharging in Experience-Centric Channels
By: David R. Bell, Santiago Gallino and Antonio Moreno
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging” and... View Details
Keywords: Retail Operations; Marketing-operations Interface; Omnichannel Retailing; Experience Attributes; Quasi-experimental Methods; Operations; Internet and the Web; Marketing Channels; Consumer Behavior; Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Customer Supercharging in Experience-Centric Channels." Management Science 66, no. 9 (September 2020).
- August 2015 (Revised February 2020)
- Teaching Note
Qihoo
By: Feng Zhu
- 06 Dec 2021
- News
3-Minute Briefing: Bonnie Kintzer (MBA 1987)
magazine’s current readership is 13,091,000. It is the third-largest monthly, paid magazine in the United States—and we’re going to turn 100 in February. Our web properties reach 41.4 million unique visitors monthly and 18 million social... View Details
- 07 Feb 2018
- News
Helping Startups Give Back
and exhilarating. “Everything was pro bono,” she shares. “I was point person for our legal team on charitable application documents, in charge of event planning, marketing, onboarding companies that pledged, and working with web... View Details
- 01 Dec 2002
- News
Clusters and Competition
fascinating paradox that we've seen all over the world,” he observed. “In the age of globalization — with open markets, high-speed communication, and rapid transportation — location still matters.” For more on the role of clusters in economic competition, visit the... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
choices.— Jan Hammond & Kristin Kohler The accuracy of color on the Web is of particular concern to consumers. A Web-based survey conducted by InfoTrends Research Group indicated that 88 percent of consumers would prefer to shop at an... View Details
- Web
5.3 Annual Notice: Digital Millennium Copyright Act | MBA
information, please see the Web site of the U.S. Copyright Office at copyright.gov , especially their FAQ's at copyright.gov FAQ . Harvard complies fully with the Digital Millennium Copyright Act ("DMCA"). Users of the Harvard network... View Details
- 01 Dec 2001
- News
New York Club Asks for Donations to September 11 Relief Fund
above. The club will forward donations and matching checks to the designated organization(s). If donations are made in a person's memory, please provide his or her name. Mail checks to: HBSCNY Relief Fund Harvard Business School Club of Greater New York 350 Fifth... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
corporate web site and all of the technology distributed inside the organization. While the web site is essentially the open door to the business, you still have to build the other capabilities using the... View Details
Keywords: by Staff
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
The CrowdStrike tech security outage in July revealed the true interdependence—and fragility—of global computer systems. Following several high-profile data breaches, policymakers are calling on businesses to do more to fix code weaknesses and protect systems from... View Details
- May 2009
- Teaching Note
F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market (TN)
By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen
Teaching Note for [809099]. View Details
- June 2005 (Revised September 2006)
- Case
Oracle vs. salesforce.com
By: David B. Yoffie and Alison Berkley Wagonfeld
Explores the phenomenon of software becoming a service. Salesforce.com has catapulted into the lead for offering a customer relationship management (CRM) solution as a Web-based service. Siebel, the leader in CRM packaged software sales, has to devise a strategy to... View Details
Keywords: Customer Relationship Management; Competitive Advantage; Software; Web Services Industry; Web Services Industry
Yoffie, David B., and Alison Berkley Wagonfeld. "Oracle vs. salesforce.com." Harvard Business School Case 705-440, June 2005. (Revised September 2006.)