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- All HBS Web
(3,253)
- People (12)
- News (812)
- Research (1,407)
- Events (17)
- Multimedia (16)
- Faculty Publications (553)
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- 01 Apr 2014
- First Look
First Look: April 1
been more desirable, as a policy matter, but is now a missed opportunity. Using this experience on staggered boards as a motivating case study, the article then examines a policy choice regarding Section 203 of the Delaware corporate... View Details
Keywords: Sean Silverthorne
- 22 Apr 2014
- First Look
First Look: April 22
regulation and an overview of how those changes will affect almost everyone. Publisher's link: http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118758714.html August 2013 Review of Economics and Statistics Savings in Transnational Households: A Field View Details
Keywords: Sean Silverthorne
- 27 Mar 2007
- First Look
First Look: March 27, 2007
with Abernathy, Rebecca Henderson and Carliss Baldwin, Clark placed product and process designs at the center of his explanation of how innovation determines the structure and evolution of industries. Download the paper:... View Details
Keywords: Martha Lagace
- 06 Feb 2007
- First Look
First Look: February 6, 2007
the financial analysts, and the commercialization of academic knowledge. Noncompetes and Inventor Mobility: Specialists, Stars, and the Michigan Experiment Authors:Matt Marx, Deborah Strumsky, and Lee Fleming Abstract Several scholars... View Details
Keywords: Martha Lagace
- 17 Jul 2012
- First Look
First Look: July 17
prices determine organizational design by studying how trade policy affects vertical integration. Property rights theory asserts that firm boundaries are chosen by stakeholders to mediate organizational goals (e.g., profits) and private... View Details
Keywords: Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
with other historical examples, suggesting that the key to understanding technology diffusion lies not only in explaining the number of different users but also in explaining the number of different uses. Publisher's link:... View Details
Keywords: Dina Gerdeman
- 09 Oct 2012
- First Look
First Look: October 9
organization wishing to profit from big data. Read the article: http://hbr.org/2012/10/data-scientist-the-sexiest-job-of-the-21st-century/ Great Leaders Don't Need Experience Author:Gautam Mukunda Publication:Harvard Business Review 90,... View Details
Keywords: Sean Silverthorne
- 30 Sep 2002
- What Do You Think?
Are Business Schools Really Important “Crucibles of Leadership?”
Summing Up Crucibles of leadership are where you find them—or they find you. And business schools rarely create them, at least according to the respondents to the October column. Perry Miles put it most succinctly when he said, "A business school cannot and should... View Details
Keywords: by James Heskett
- 22 Dec 2015
- First Look
December 22, 2015
competitive landscape, Cineplanet, the leading movie cinema chain in Peru, hired a team of IDEO designers to reinvent the movie-going experience for Peruvians. Cineplanet’s management team wishes to better... View Details
Keywords: Carmen Nobel
- 19 Mar 2019
- First Look
New Research and Ideas, March 19, 2019
sequence of actions can have different psychological effects due to the role of mutual agreement. Finally, we contribute to research on consumers’ shared experiences by suggesting a novel mechanism for committing to such experiences:... View Details
Keywords: Dina Gerdeman
- 15 Jan 2018
- Research & Ideas
A Better Business Model for Fighting Cancer
drugs,” says Giusti. Working with leaders at direct-to-consumer enterprises and five leading cancer organizations, they drew on the experience of businesses including Keurig, Peloton, and Rent the Runway to develop more effective... View Details
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
researchers design an experiment among themselves, only going to the field when they're ready to conduct the experiment on members of the community. In this case, though, the... View Details
- 17 Oct 2017
- First Look
First Look at New Research and Ideas, October 17, 2017
impressions they make. In field and online experiments in which participants take, share, and evaluate “selfies” (self-photos), we show that paradoxically, these challenges can be exacerbated by temporary sharing media—technologies that... View Details
Keywords: Sean Silverthorne
- 21 May 2007
- Research & Ideas
Fixing the Marketing-CEO Disconnect
measuring "innovative beverages" as a key metric. As a result, their efforts were focused on designing complex drinks that ultimately slowed their operations. They subsequently learned that customers valued fast service more... View Details
Keywords: by Sean Silverthorne
- 23 Jul 2014
- Lessons from the Classroom
Innovation Is Magic. Really
When business executives create innovative products or services, they often look to impress their customers by delivering an experience more meaningful, more delightful, than possibly expected. A true "wow!" moment. And Harvard Business... View Details
- 07 Oct 2019
- Sharpening Your Skills
How Companies Can Make Up with (Very) Unhappy Customers
customer experience faces cutbacks, what services get chopped? Fix This! Why is it so Painful to Buy a New Car? Car-buying sends shivers up the backbones of American consumers, so why hasn’t the industry stepped up to create a better... View Details
- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
social-psychological studies of individual creative behavior. Little is known, however, about the everyday psychological experience and associated creative behavior in the life and work of ordinary individuals. Yet evidence is mounting... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
tried installing video terminals in one of its restaurants to allow patrons to place their own orders. Younger customers loved them, but older people preferred to talk with human attendants. I recently tested an on-line banking system and found that heavy View Details
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
Times has been a real leader on consumer demographic marketing. With 16 million registered users, nytimes.com is one of the only media sources that can let you customize an advertising message around rich contextual context with specific demographic cuts, e.g. male... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
have been experimenting with integrated project delivery—a collaborative process that involves unprecedented teamwork and shared decision making throughout a design and building project. A number of... View Details