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  • All HBS Web  (2,259)
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  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

initially—gaining their trust and asking them what we could do to make things better." When he receives good ideas, Schlichting lets the employees implement them. "Giving a project out gives them a little more pride," he... View Details
Keywords: by Theodore Kinni
  • 06 Aug 2008
  • Research & Ideas

Are the Olympics a Catalyst for China Reforms?

Mandarin Yung Wing, trusted by both China and the West to catalyze change. There are certainly influential Chinese, equally comfortable in the United States and China today, who already serve as such change-agents. That China is receptive... View Details
Keywords: by Sean Silverthorne
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

managers that corporate executives have come to trust the most because they have consistently delivered the needed results in the core businesses cannot be trusted to shepherd the creation of new growth.... View Details
Keywords: by Michael Raynor
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

Mary Ann Ulrich describes what may be one of the most important challenges in leading the crowd when she comments that "... trusting the result will be the greatest challenge for most leaders and the greatest area for learning."... View Details
Keywords: by James Heskett
  • 02 Jun 2003
  • What Do You Think?

What Can Aspiring Leaders Be Taught?

behaviors? What do you think? Original Article Debates among business school faculties these days mirror those taking place on the business (and sometimes front) pages of our newspapers. The question: What are appropriate responses to the perceived breakdown in View Details
Keywords: by James Heskett
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

United States, which really is a different kind of country, needed these people. Hamilton couldn't have done what he did anywhere else. He arrives in 1772, and 18 years later, he's running the country. The reason he's able to do that is the View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 06 Mar 2006
  • What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

position is necessary." Michael Peng concurred: "If U.S. firms choose to leave, they not only lose China's market, but also the chance to make an impact in China." Linda Sun added, "Having worked in China . . . , I know the best course is to comply... View Details
Keywords: by James Heskett; Technology
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

whether revelations about weak enforcement history have hurt the market for cross-listing. The evidence from my two papers would suggest that investors should place greater trust in those cross-listed firms that have built up a reputation... View Details
Keywords: by Ann Cullen
  • 01 Oct 2001
  • Research & Ideas

Connecting With Nonprofits

thus creating hybrids of different stages. Figure 2. Collaboration Continuum: Partnership Characteristics   Philanthropic Transactional Integrative Collaboration Mindset Gratefulness and charity syndromes Partnering mindsetIncreased understanding and View Details
Keywords: by James Austin
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

and the present. (The comparable figures for India are $330 and $2,104). Nonetheless, likely negative outcomes range from poor quality construction and growing work-related accidents to the remarkably low level of personal trust seen in... View Details
Keywords: by Sean Silverthorne
  • June 2018
  • Teaching Note

Difficult Conversations and Dealing with Challenging Situations at Work

By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
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Groysberg, Boris, and Amram Migdal. "Difficult Conversations and Dealing with Challenging Situations at Work." Harvard Business School Teaching Note 418-084, June 2018.
  • 03 Mar 2008
  • Research & Ideas

Marketing Your Way Through a Recession

Must-have features of yesterday are today's can-live-withouts. Trusted brands are especially valued and they can still launch new products successfully, but interest in new brands and new categories fades. Conspicuous consumption becomes... View Details
Keywords: by John Quelch
  • 28 Jan 2013
  • Research & Ideas

Helping Yelp Create More Accurate Reviews

these insights when deciding the order in which they show restaurants." Luca says he uses Yelp to find restaurants when he travels, but with limits. He trusts recommendations when they are offered by a large number of reviewers--800... View Details
Keywords: by Kim Girard; Food & Beverage
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little... View Details
Keywords: Sean Silverthorne
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no... View Details
Keywords: Martha Lagace
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

taking the calls of people asking, “Where can we send help?” The answer, in most US places affected by tragedy, was a local foundation. Best practices was to have an established, trusted organization collect donations and administer the... View Details
Keywords: by Martha Lagace
  • 06 Jan 2003
  • What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

and rewarding." Several respondents emphasized that the most essential ingredients for success in developing markets in China are trusted partners with management talent who understand and operate comfortably and effectively in the... View Details
Keywords: by James Heskett
  • 21 Aug 2000
  • Lessons from the Classroom

Under the Magnifying Glass: The Benefits of Being a Case Study

been scientifically recorded." Other organizations can learn about his foundation, Garcia added, and a relationship of trust develops with colleagues in the outside world. Pablo Bosch "Our fears gradually disappeared,"... View Details
Keywords: by Martha Lagace
  • 26 Mar 2013
  • First Look

First Look: March 26

embeddedness of the new technologies posed significant entrepreneurial challenges. The best equipped to overcome these challenges were often entrepreneurs based in minorities who held significant advantages in capital-raising and trust... View Details
Keywords: Sean Silverthorne
  • 27 May 2009
  • First Look

First Look: May 27, 2009

Communication in Multicultural Networks: Deficits in Inter-cultural Capability and Affect-based Trust as Barriers to New Idea Sharing in Inter-cultural Relationships Authors:Roy Y.J. Chua and Michael W. Morris Abstract Innovative... View Details
Keywords: Martha Lagace
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