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  • 01 Jun 2016
  • News

How Do We Win the Cyberwar?

protection against viruses and Trojans, then on to data leak detection, and eventually the emergence of complex defense systems built to ward off multidimensional attacks. Today, he says, it’s about resilience. That’s what RedSeal promises, offering a FICO-like score... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
  • Web

Past Issues - Alumni

How personal tragedy shaped the empathetic management style of Panera CEO Niren Chaudhary My Favorite Case Alumni reflect on the class discussions and case protagonists that indelibly shaped their lives and careers Complete Table of... View Details
  • 23 Apr 2001
  • Research & Ideas

Brand Power from Wedgwood to Dell: Part Two

entrepreneurs, says HBS professor Nancy F. Koehn. In Part One of a discussion about her recent book—in the April 16 issue of HBS Working Knowledge—Koehn described the brand-building savvy of three entrepreneurs in the past, as well as their clear lessons for View Details
Keywords: by Martha Lagace
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

means there was a complaint—about the food, about the service, some negative thing that had escalated to the point that a manager had been called on to straighten things out. Or at least, that’s what it used to mean. In fall 2016,... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

interdependent system components. (The hypothesis claims a correspondence between organizational structure and technical architecture, but allows causality to flow in either direction.) Scholars in a range of disciplines have argued that... View Details
Keywords: Martha Lagace
  • 20 Sep 2011
  • First Look

First Look: September 20

global cooperation, and promote cultural contact and awareness. We use a network approach to demonstrate that the connections between two countries through joint-membership in the same IGOs are associated with a large positive influence on the foreign direct investment... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2021
  • Blog Post

SIPs in 2021

mayhem, but it is also a waste of very good ideas that may never see the light of day.” Partnerships, she says, are even more complicated than marriages. The pressures from courting investors, managing employees, speaking to the public,... View Details
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

market regulation. New Deal partnerships in planning borrowed from those efforts to manage competitive markets, yet ultimately discredited the fair trade model by mandating economy-wide trade rules that sharply reduced competition. Laura... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2017
  • News

City of Dreams

true in the work I do in Sri Lanka, is that the technical solution is easy,” he reflects. “It’s navigating the human side that’s much harder—that’s what I found in my LEAD cases at HBS. There’s never an A, B, C sequence that you can put into a View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 02 Jul 2013
  • First Look

First Look: July 2

  Publications 2006 pub Matching Firms, Managers, and Incentives By: Bandiera, Oriana, Luigi Guiso, Andrea Prat, and Raffaella Sadun Abstract—We exploit a unique combination of administrative sources and survey data to study the match between firms and managers. The... View Details
Keywords: Anna Secino
  • 01 Jun 2012
  • News

Around the World

Issue Focus: The Global Manager GETTING ORIENTED: On his first evening in Cape Town, South Africa, Jan Dolezal (HBS 2013) and his FIELD 2 team explored the city's bustling waterfront. Photo courtesy Jan Dolezal Learn about hosting FIELD2... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2010
  • News

The Transformers

although from the beginning it has been closely affiliated and supported by Bain & Company, where Tierney was worldwide managing director before leaving in 2000 to cofound Bridgespan. Over the years, Bain’s support has been instrumental... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • 20 Nov 2012
  • First Look

First Look: November 20

and Regulatory Approval of Genetically Modified Organisms Authors:Shon R. Hiatt and Sangchan Park Publication:Academy of Management Journal (forthcoming) Abstract Little is known about the factors that influence regulatory-agency decision... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2016
  • News

Alumni Books of 2016

specifically. Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work by Joseph L. Badaracco Jr. (MBA 1978) (Harvard Business Review Press) Part of a manager’s job is making tough calls, and the hardest... View Details
  • 08 Sep 2016
  • News

How We Make It Work

moment, they would appreciate what we’re trying to do and laud it versus feeling like something was taken from them: They would see their parents managing people and striving to accomplish things. I believe all those things that matter to... View Details
  • May 2017
  • Case

Pho Hoa Dorchester

By: Leonard A. Schlesinger, Michael Raiche and Roger Zhu
Pho Hoa is a traditional, family-owned Vietnamese restaurant in Dorchester, Massachusetts that opened in 1992. As he approached retirement in recent years, the founder/owner has scaled down his involvement in the day-to-day operations, leading to a number of... View Details
Keywords: Pho Hoa; Tam Le; Small Business; Restaurants; Dorchester; Business Growth and Maturation; Business Organization; Family Business; Change Management; Transition; Diasporas; Cash Flow; Food; Employment; Wages; Working Conditions; Leading Change; Business Processes; Organizational Culture; Organizational Change and Adaptation; Organizational Structure; Ownership Stake; Franchise Ownership; Family and Family Relationships; Food and Beverage Industry; Viet Nam; Massachusetts; Boston; Eastern United States
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  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

Weatherhead Jr. Professor of Business Administration, reflects on the book's implications for managers and executives. Martha Lagace: What is there of interest to a businessperson in this book? D. Quinn Mills: This book is full of... View Details
Keywords: by Martha Lagace
  • 01 Sep 2013
  • News

Who Are We?

SOCIAL MEDIA James Kondo Managing Director, East Asia, Twitter M. James Kondo 103 alumni work in social media 41 at Facebook 31 at LinkedIn 7 at Twitter High Tech: 135 at Google 104 at Microsoft 23 at Apple "The simplicity of our look and... View Details
Keywords: Garry Emmons; Julia Hanna; Dan Morrell; social media,; Twitter; SodaStream; consulting; consultant; CEO; farming; News, Library, Internet, and Other Services; Information; Agriculture; Food Manufacturing; Manufacturing; Rail Transportation; Transportation
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

other's beliefs about demand. Thus, in this paper's setting, improved communication can induce alignment even if no economic incentives are changed. While consistent with the predominant view in organizational behavior (OB), this is a fundamental departure from the... View Details
Keywords: Martha Lagace
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

Evaluation Framework for Product Take-Back Policies Authors:Michael W. Toffel, Antoinette Stein, and Katharine L. Lee Abstract Manufacturers are increasingly being required to adhere to product take-back regulations that require them to View Details