Publications

September 1984 (Revised September 1993)
Case

Nestle S.A.: International Marketing (A)

By: John A. Quelch

A senior manager at Nestle's headquarters is reviewing the role of the central marketing staff with respect to Nestle's operating companies around the world. Two specific examples of the role of the central staff in guiding the advertising and packaging decisions of... View Details

Keywords: Globalized Firms and Management; Organizational Design; Organizational Structure; Marketing; Operations; Advertising; Management Teams; Food and Beverage Industry; Health Industry; Switzerland

19 Jul 2004
Research & Ideas

Why Innovations Sit on the Shelf

wasn't the issue—the division still had the superior technology overall. Nor was talent a problem—Becton Dickinson continued to retain the skilled engineers that had made it the leader in its field. The organization's design didn't seem... View Details

Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

01 Sep 2003
News

Business Plan Contest

’03), who is now CEO of FBC, and faculty advisor HBS associate professor Stefan H. Thomke. Photos by Catherine Walsh/HBS Communications Now in its seventh year, the HBS Business Plan Contest is designed to promote entrepreneurship among... View Details

Keywords: contests; Colleges, Universities, and Professional Schools; Educational Services

August 2001 (Revised October 2001)
Case

What a Great Idea

By: Myra M. Hart and Susan Harmeling

Charles "Chic" Thompson has created a successful business as a professional speaker, consultant, and author of two books on creativity. He is challenged to institutionalize his knowledge and brand in an organization that will outlive his involvement. This case examines... View Details

Keywords: Knowledge Management; Entrepreneurship; Management Teams; Organizational Design; Technological Innovation; Technology Adoption; Service Industry; Education Industry

23 Oct 2019
News

Hands-on Simulations Complement the Case Method

During a hands-on simulation, first-year MBA students work in teams to design and implement a complex process to produce electronic circuit boards. During a hands-on simulation, first-year MBA students work... View Details

Keywords: Educational Innovation

10 Apr 2014
Research & Ideas

Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’

that a single figure or a small team at the top of the hierarchy can provide all the leadership that is needed. A superman or -woman-even one supervising an exceptional group of managers, who in turn supervise highly talented individual... View Details

Keywords: Re: John P. Kotter

October 2000 (Revised January 2001)
Case

Polycom, Inc.: Visualizing Culture

By: Clayton M. Christensen

Polycom is a rapidly growing maker of video conferencing and teleconferencing equipment. Management is attempting to use "natural work groups" as an organizing mechanism, and to build into the culture implicit rules that will cause desired behaviors to be... View Details

Keywords: Communication Technology; Growth Management; Organizational Design; Groups and Teams; Organizational Culture; Manufacturing Industry; Telecommunications Industry

Web

Site Credits | Baker Library | Bloomberg Center | Harvard Business School

Filene Professor of Business Administration, Emeritus Exhibition Team Laura Linard Melissa Murphy Melissa Renn Heather Oswald Clarissa Yingling Christine Riggle Elena Ruggiero Conservation Team Debra Cuoco... View Details

December 2010
Teaching Note

Corporate Strategy at Berkshire Partners (TN)

By: Julie M. Wulf

Teaching Note for 710-414. View Details

Keywords: Leadership; Growth and Development; Corporate Strategy; Organizational Design; Problems and Challenges; Organizational Culture; Groups and Teams; Financial Services Industry

01 Jun 2011
News

Faculty Think Tank

A faculty team charged with designing the new yearlong FIELD course — short for Field Immersion Experiences for Leadership Development — in the first year of the MBA Program has been meeting regularly since... View Details

Keywords: FIELD program

01 Sep 2024
News

Net Positive

At LOVB, designing a “community-up” volleyball ecosystem, from youth teams to a professional league. (photo by Melissa Golden) Volleyball is the number-one sport for girls in the United States by participation, yet unlike soccer and basketball, it hasn’t had an... View Details

Keywords: Julia Hanna

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

America's Innovation & Development Team quickly realized that it would be very difficult to conduct a diverse array of experiments within the confines of a traditionally designed bank branch. Experiments... View Details

Keywords: by Stefan Thomke; Banking; Financial Services

12 Oct 1999
Research & Ideas

A Perfect Fit: Aligning Organization & Strategy

as well as internal and external customers, the top team listens intently, saying nothing except for questions of clarification. What kind of meeting is this? Actually, it's not a meeting at all. Rather, it's part of a regimen to improve... View Details

Keywords: by Judith A. Ross

22 Sep 2015
News

Redesigning Schools for Today’s Learners

Through the NewSchools Venture Fund, Stacey Childress (MBA 2000) is bringing together teams of innovators and educators to reinvent the way schools work for today’s learners, to help the current generation of students gain access to what... View Details

Research Summary

Overview

I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details

Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Food and Beverage Industry; Manufacturing Industry; Consulting Industry; Consumer Products Industry

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

"as part of a small team building a new company ... the time we spend together (as opposed to the day per week that she and her colleagues telecommute) ... is the most valuable." Jack Downey makes the case for the doubters:... View Details

Keywords: by James Heskett

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

consideration, both sensory and economic. On the sensory side: He has designed several eating utensils, including an espresso spoon that sports a hole in the middle so as not to break up the continuity of the crema on top. On the economic... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

Web

IT Strategy: The Future of the Web at HBS | Information Technology

for their teams. Content creators will be trained on how to edit content, and also on the fundamentals of the Web Design System, SEO, and web accessibility to make sure they are set up for success. The project View Details

February 1998
Case

Lyondell Petrochemical Company

By: Jay W. Lorsch and Daniel P. Erikson

In August 1994, Lyondell Petrochemical Co.'s corporate parent and largest single shareholder effectively shed its stock, resulting in the resignation of 5 of its 11 directors. The remaining outside directors immediately acted to overhaul the executive compensation plan... View Details

Keywords: Corporate Governance; Governing and Advisory Boards; Executive Compensation; Design; Business or Company Management; Management Teams; Mining Industry