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  • 01 Mar 2024
  • News

In Harmony

negotiation. It’s the story of grappling with a relationship to two countries (Dae Joon also goes by the very Western name of Shane) while managing the weight of a father’s expectations. It’s about navigating situations that challenge... View Details
Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

professional relationships may "bridge" the asymmetric information. This bridge may be particularly strong if both firms were financed by the same venture capital firm. Third, geographic proximity may also reduce the asymmetric... View Details
Keywords: Martha Lagace
  • November–December 2024
  • Article

High-Status Teammates: Award Evaluation in the National Basketball Association

By: Dominika Kinga Randle and Letian Zhang
Social evaluations proceed in stages. First, judges filter a broad pool of candidates and pick a subset for detailed assessment. Then, the chosen group undergoes a closer examination, during which winners are selected. At both stages of the process, judges are... View Details
Keywords: Performance Evaluation; Prejudice and Bias; Groups and Teams; Status and Position; Sports Industry
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  • April 2011
  • Article

The Emotional Impact and Behavioral Consequences of Post-M&A Integration: An Ethnographic Case Study in the Software Industry

By: David Ager
This ethnographic case study has focused in depth on one type of acquisition, that of two small, young firms (each with less than 2,000 employees and less than ten years in operation) acquired by one company in the software development industry based in the United... View Details
Keywords: Integration; Organizational Change and Adaptation; Behavior; Groups and Teams; Mergers and Acquisitions; Emotions
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  • 2005
  • Working Paper

Silent Saboteurs: How Implicit Theories of Voice Inhibit the Upward Flow of Knowledge in Organizations

By: James R. Detert and Amy C. Edmondson
This article examines, in a series of three studies, how people working in organizational hierarchies wrestle with the challenge of upward voice. We first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input... View Details
Keywords: Prejudice and Bias; Working Conditions; Knowledge Management; Attitudes; Organizational Culture
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  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

organizational scholars, we were interested in organizations as social and cultural contexts that shape how men make sense of themselves—the stories they tell themselves as men about what it means to be male—and in the effect this... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • Web

Business History - Faculty & Research

; Governance Compliance ; Governance Controls ; Policy ; Political Elections ; Business History ; Information ; Law ; Legal Liability ; Laws and Statutes ; Management ; Marketing ; Advertising ; Media ; Performance ; Problems and Challenges ; Society ; Public Opinion ;... View Details
  • 2016
  • Teaching Note

Advanced Leadership Pathways: Raymond Jetson's MetroMorphosis and the Effort to Transform Baton Rouge

By: Rosabeth M. Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
Teaching Note for Case 315-057. Building on his successes as a politician and preacher in Baton Rouge, Louisiana, Rev. Raymond Jetson sought to empower Baton Rouge citizens to innovate solutions for their community challenges. After stepping down as the head of the... View Details
Keywords: Social Entrepreneurship; Nonprofit Organizations; Business and Community Relations; Problems and Challenges; Leadership; Louisiana; Baton Rouge
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  • Web

Curriculum - Business & Environment

Key concepts: Business and Society, Business Ethics, Corporate Social Responsibility, Entrepreneurship, Leadership Patagonia's change of ownership from a privately held company to a perpetual purpose trust and 501(c)(4) nonprofit in order... View Details

    James L. Heskett

    James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

    • Program

    Public Education Leadership Project

    namesake, the Public Education Leadership Project (PELP), which is a joint initiative of the Harvard Graduate School of Education (HGSE) and Harvard Business School (HBS), and the HBS Social Enterprise Initiative. Key Benefits In this... View Details
    • April 2006
    • Background Note

    Managing Innovation in an Uncertain World: Module 1: Innovation and Uncertainty

    By: Alan D. MacCormack
    Describes the first module of a Harvard Business School 30-session elective course called Managing Innovation in an Uncertain World. The course helps students understand the challenges that uncertainty implies for innovation and how to overcome these challenges. The... View Details
    Keywords: Design; Curriculum and Courses; Innovation and Management; Projects; Opportunities; Perspective
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    • March 2025
    • Supplement

    No One Left Behind (D)

    By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane
    Supplement to HBS Case No. 325-007. In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted... View Details
    Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Conflict and Resolution; Service Industry; Afghanistan; United States
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    • 10 Mar 2009
    • First Look

    First Look: March 10, 2009

    an empirical analysis of the geographic, economic, and social factors that contributed to the spread of civil war in Nepal over the period 1996-2006. This within-country analysis complements existing cross-country studies on the same... View Details
    Keywords: Martha Lagace
    • December 2012
    • Article

    Defending the Markers of Masculinity: Consumer Resistance to Brand Gender-Bending

    By: Jill Avery
    I study the Porsche Cayenne SUV launch to ethnographically analyze how men consuming a gendered brand respond to perceived brand gender contamination. Consumers' communal gender work in a Porsche brand community is analyzed to uncover brand gender contamination's... View Details
    Keywords: Brands; Brand Building; Brand Equity; Brand Management; Brand Positioning; Marketing; Brands and Branding; Marketing Strategy; Product Marketing; Consumer Behavior; Gender; Identity; Customer Focus and Relationships; Auto Industry; Consumer Products Industry
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    • Web

    Rigorous research, rooted in practice | About

    Race, Gender & Equity Social Enterprise Behavioral Finance & Financial Stability Case Method Project Creating Emerging Markets Digital Data Design Institute at Harvard Foundry Impact-Weighted Accounts Institute for Strategy and... View Details
    • 10 May 2011
    • Working Paper Summaries

    The Impact of Forward-Looking Metrics on Employee Decision Making

    Keywords: by Pablo Casas-Arce, F. Asís Martínez-Jerez & V.G. Narayanan; Banking
    • March 2009
    • Case

    Barbara Norris: Leading Change in the General Surgery Unit

    By: Boris Groysberg, Nitin Nohria and Deborah Bell
    Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest... View Details
    Keywords: Employee Relationship Management; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Culture; Groups and Teams; Motivation and Incentives; Satisfaction; Health Industry
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    • March 2024 (Revised May 2025)
    • Case

    Governing OpenAI (A)

    By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
    In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
    Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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    • 01 Oct 2007
    • Research & Ideas

    Encouraging Dissent in Decision-Making

    What lessons could the humid shores of the Caribbean, the freezing heights of the Himalayas, or the farthest reaches of Earth's atmosphere hold for your company or organization? Although those places couldn't be more different, all were the scenes of disastrous... View Details
    Keywords: by Garry Emmons