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      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • 01 Dec 1981
      • Conference Presentation

      Social Indicators of the Changing Relationship of Individuals and Organizations

      By: R. M. Kanter
      Keywords: Organizational Change and Adaptation; Relationships; Social Psychology
      Citation
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      Kanter, R. M. "Social Indicators of the Changing Relationship of Individuals and Organizations." Paper presented at the Social Science Research Council Conference on Social Indicators, December 01, 1981.
      • June 1981 (Revised February 1983)
      • Case

      West Point: The Cheating Incident (A)

      By: Leonard A. Schlesinger
      Presents a review of published data on the 1976 cheating scandal at West Point. Written from the perspective of the Academy Superintendent, it raises issues of ethics, organizational change and action planning in the face of conflicting stakeholder interests. View Details
      Keywords: Organizational Change and Adaptation; Higher Education; Ethics; Government Administration; Conflict and Resolution; Planning; Public Administration Industry; Education Industry
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      Schlesinger, Leonard A. "West Point: The Cheating Incident (A)." Harvard Business School Case 481-117, June 1981. (Revised February 1983.)
      • March 1981 (Revised October 1998)
      • Case

      Corning Glass Works International (A)

      By: Christopher A. Bartlett and Michael Y. Yoshino
      Follows the impact of a change in global strategy on a diversified company's global organization structure. Traces two failed attempts at bringing a business perspective to a geographic organization, and poses the problem of what the international division president... View Details
      Keywords: Disruption; Framework; Global Strategy; Organizational Structure; Perspective; Power and Influence
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      Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International (A)." Harvard Business School Case 381-160, March 1981. (Revised October 1998.)
      • 01 Nov 1980
      • Conference Presentation

      Value Change and the Public Workforce: Labor Force Trends and the Salience of Opportunity and Power

      By: R. M. Kanter and B. A. Stein
      Keywords: Labor; Power and Influence
      Citation
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      Kanter, R. M., and B. A. Stein. "Value Change and the Public Workforce: Labor Force Trends and the Salience of Opportunity and Power." Paper presented at the Public Management Research Conference, U.S. Office of Personnel Management, Washington, DC, November 01, 1980. (Also in The Changing Character of the Public Workforce. Washington, D.C.: U.S. Office of Personnel Management, 1981, pp. 66-80 (with B.A. Stein). Reprintings include Current Issues in Public Administration, edited by F.S. Lane. N. Y.: St. Martins, 1982; Developing Organizational and Human Resources in the Turbulent 1980s, edited by D.B. Gutknecht and J. Loorum. University Press of America, 1984.)
      • 1 Mar 1978
      • Conference Presentation

      The Changing Shape of Work: Psychosocial Trends in America

      By: R. M. Kanter
      Keywords: Social Issues
      Citation
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      Kanter, R. M. "The Changing Shape of Work: Psychosocial Trends in America." Paper presented at the American Association for Higher Education Annual Meeting, Chicago, March 1, 1978. (Also in Current Issues in Higher Education: 1978 National Conference Series. Washington, D.C.: American Association for Higher Education, 1978.)
      • January 1975 (Revised September 1982)
      • Case

      First Federal Savings (A)

      By: Jay W. Lorsch
      Raises questions about basing a reward system on profit and changing MBO indicators through time. View Details
      Keywords: Motivation and Incentives; Compensation and Benefits; Banking Industry
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      Lorsch, Jay W. "First Federal Savings (A)." Harvard Business School Case 475-072, January 1975. (Revised September 1982.)
      • Article

      An Insider’s Perspective on How to Reduce Fraud in the Social Sciences

      By: Max Bazerman
      I will describe how a fraudulent paper developed and offer insights into the institutional changes that are needed. I was a co-author on a paper described as a “clusterfake” due to at least two frauds allegedly occurring in the same paper. I will use my knowledge of... View Details
      Keywords: Ethics; Research
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      Bazerman, Max. "An Insider’s Perspective on How to Reduce Fraud in the Social Sciences." Journal of Law, Medicine & Ethics (in press). (Pre-published online March 27, 2025.)
      • Research Summary

      Branding in Digital and Social Media

      By: Jill J. Avery
      This very contemporary line of research explores the rapidly changing digital world, and investigates how emerging technologies are creating a new consumer culture in which consumers expect to be partners in the co-creation of brands.  The work explores the branding... View Details
      • Research Summary

      Creating and Consuming Brand Meaning

      By: Jill J. Avery
      This vibrant stream explores how managers build meaning into their brands through narrative stories, and nurture, leverage, and maintain meaning over time.  It also explores how consumers use this meaning embedded in brands to construct their identities and live their... View Details
      • Research Summary

      Cultural Entrepreneurship and the Business of the Arts

      By: Rohit Deshpande
      A more recent research program focuses on creating and managing ventures connected with the arts and culture. This research extends the concept of Customer-Centricity into the context of Audience Engagement. This primarily case-based work explores how successful... View Details
      • Teaching Interest

      Digital Marketing Strategy

      By: John A. Deighton

      When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details

      • Research Summary

      Divergent change in organizations

      By: Julie Battilana

      The first stream of research in Professor Battilana’s work aims to identify the conditions that enable individual actors to initiate divergent change within organizations as well as the conditions enabling successful implementation of such change. It combines... View Details

      • Teaching Interest

      Driving Digital Strategy (DIGS)

      By: Sunil Gupta
      Digital technologies have changed the way consumers search for information, communicate with each other, and buy products. Rapid changes in technology and consumer behavior have had a profound impact on business models and marketing practices. This program equips... View Details
      • Teaching Interest

      Managing the Future of Work (MBA Education—Elective Curriculum)

      By: Christopher T. Stanton

      The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

      • 2015
      • Other Teaching and Training Material

      Marketing Reading: Digital Marketing

      By: Sunil Gupta and Joseph Davin
      Digital technology has changed how consumers search for information, interact with each other, and buy products. The popularization of these technologies has made it possible for companies to have a better understanding of their customers' decision journey and... View Details
      Keywords: Advertising; Buzz Marketing; Internet Marketing; Marketing; Marketing Management; Social Media; Social Networks; Viral Marketing; Word-of-mouth Marketing; Digital; Internet; Marketing Channels; Marketing Reference Programs; Online Advertising; Advertising Industry
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      Gupta, Sunil, and Joseph Davin. "Marketing Reading: Digital Marketing." Core Curriculum Readings Series. Boston: Harvard Business Publishing 8224, 2015.
      • Forthcoming
      • Article

      On the Limits of Anonymization for Promoting Diversity in Organizations

      By: Linda W. Chang and Edward H. Chang
      Anonymization of job applicant resumes is a recommended strategy to increase diversity in organizations, but large-scale tests have shown mixed results. We consider decision-makers’ social dominance orientation (SDO), a measure of anti-egalitarianism/endorsement of... View Details
      Keywords: Diversity; Selection and Staffing; Rank and Position
      Citation
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      Chang, Linda W., and Edward H. Chang. "On the Limits of Anonymization for Promoting Diversity in Organizations." Personality and Social Psychology Bulletin (forthcoming). (Pre-published online January 3, 2025.)
      • Teaching Interest

      Overview

      By: Gerald C. Chertavian
      I am currently teaching Social Entrepreneurship and Systems Change (SESC) as a 2nd year Elective Course. The premise of the course is that social entrepreneurs don’t just build organizations, they change systems. The course explores the frameworks, tools, mindsets,... View Details
      Keywords: Social Impact; Systems Change; Social Entrepreneurship; Environmental Sustainability; Housing; Climate Change; Entrepreneurship; Food; Governance; Leadership; Measurement and Metrics; Social Enterprise; System; Africa; Asia; Europe; Latin America; North and Central America; South America
      • Research Summary

      Overview

      By: Rohit Deshpande
      Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
      • Research Summary

      Overview

      By: Peter Tufano
      Tufano’s research has focused on financial innovation and financial engineering—and for more than two decades, household finance. While he continues to study these topics, his current primary research is on the role of business in addressing climate change. With... View Details
      Keywords: Financial Innovation; Financial Engineering; Household Finance; Leadership Transitions
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