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Show Results For
- All HBS Web
(2,253)
- People (10)
- News (706)
- Research (1,135)
- Multimedia (5)
- Faculty Publications (311)
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- 26 Feb 2008
- First Look
First Look: February 26, 2008
Evidence from Indian Software Services Authors:Robert S. Huckman, Bradley R. Staats, and David M. Upton Abstract Much of the literature on team learning views experience as a unidimensional concept captured by the cumulative production... View Details
Keywords: Martha Lagace
- 12 Mar 2013
- First Look
First Look: March 12
PublicationsLocal Industrial Structures and Female Entrepreneurship in India Authors:Ghani, Ejaz, William R. Kerr, and Stephen D. O'Connell Publication:Journal of Economic Geography Abstract We analyze the spatial determinants of female entrepreneurship in India in... View Details
Keywords: Sean Silverthorne
- 02 Apr 2001
- What Do You Think?
Telecommuting: Dangerous to Health?
how Xerox machines were really fixed, Xerox brought in an organizational consultant and anthropologist who found, among other things, that some of Xerox's service representatives' most productive time was spent in telling stories (leaking... View Details
Keywords: by James Heskett
- 18 Sep 2000
- Research & Ideas
Getting It Done: Improving Nonprofit Performance
funding is renewed. "Over the long term," warns Grossman, "these experiments may be too few and too late for sustaining a large number of service delivery nonprofit organizations." To lead the charge for more broad-based change—or... View Details
Keywords: by James E. Aisner
- 26 Feb 2018
- Research & Ideas
The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels
research shows that in the 10 cities with the largest Airbnb market share in the US, the entry of Airbnb resulted in 1.3 percent fewer hotel nights booked and a 1.5 percent loss in hotel revenue. The paper, The Welfare Effects of Peer... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
what products or services to offer by first looking inside. Contrary to most companies that begin by looking at markets and competition, these CEOs looked inside to define "who" the company was—where was the most powerful intersection... View Details
Keywords: by Martha Lagace
- 03 Apr 2012
- First Look
First Look: April 3
business of "daily deals"- in which retailers offer a heavily discounted product or service available for purchase for brief (often 24-hour) windows. The case explores the complicated sharing of... View Details
Keywords: Carmen Nobel
- 15 May 2006
- Lessons from the Classroom
Women Find New Path to Work
salary and more concerned about their work contract: "What are you expecting from me?" We had a wonderful session on working in the professional services arena. Because so many of our graduates are from professional View Details
Keywords: by Mallory Stark
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
what important groups of customers say they need in the way of products and services of increasing capability (as well as prices and margins) expose themselves to competition from innovators who create alternatives with limited capability... View Details
Keywords: by James Heskett
- 27 Aug 2013
- First Look
First Look: August 27
the high-tech group, and spend time with family. Purchase this case: http://hbr.org/search/913420-PDF-ENG Harvard Business School Case 913-406 Nestlé: Agricultural Material Sourcing Within the Concept of Creating Shared Value Corporate... View Details
Keywords: Sean Silverthorne
- 03 Aug 2010
- First Look
First Look: August 3
front-line workers who voice concerns and share ideas about how to solve problems. Our study is among the first to develop and empirically test theory about how specific management practices can encourage employees to speak up about... View Details
Keywords: Martha Lagace
- 03 Mar 2003
- Research & Ideas
The Ingredients of a Deal Disaster
supplier—they may stress the importance of many dimensions of cooperation, the mutual need for service and quality, and the long-term time horizon of the joint effort. Yet the retail buyer, for instance—mainly compensated on the basis of... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
share of mortgages through Fannie Mae, Freddie Mac, and the Federal Housing Administration, and the Federal Reserve buys most of the securities guaranteed by these entities. Congress has not yet agreed on a system with a better balance of... View Details
- 10 Apr 2007
- First Look
First Look: April 10, 2007
Working PapersNone this week. Cases & Course MaterialsAscent Media Group (A) Harvard Business School Case 607-064 Ascent Media races to adapt to the changes resulting from increasing digitalization of its business, from creative post-production View Details
Keywords: Martha Lagace
- 17 Jan 2017
- First Look
First Look at New Research: January 17
preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market share of national banks across... View Details
Keywords: Sean Silverthorne
- 11 Dec 2007
- First Look
First Look: December 11, 2007
eight major North American and European financial services companies as well as an international internet survey in collaboration with journals and organizations. The present paper gives an overview of the initial findings of 61... View Details
Keywords: Martha Lagace
- 17 Sep 2013
- First Look
First Look: September 17
"Pareto Principle," which advocates addressing "large" problems that contribute a disproportionate share of the cumulative negative impact of problems, the failures and causes were dispersed over a wide range of... View Details
Keywords: Sean Silverthorne
- 26 Jun 2007
- First Look
First Look: June 26, 2007
Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7... View Details
Keywords: Martha Lagace
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
variety of new goods and services being brought to market. Most consumers in the 1980s had not even heard of e-mail or cappuccinos. Yet in less than a decade, millions of people not only became familiar with these and other novel... View Details
Keywords: by Jim Aisner
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
authors caution that results would undoubtedly differ from one group of customers and one product or service to another.] It brings to mind marketing campaigns in the United States for Progressive’s insurance products, in which the... View Details
Keywords: by James Heskett