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Show Results For
- All HBS Web
(2,255)
- People (10)
- News (713)
- Research (1,134)
- Multimedia (5)
- Faculty Publications (303)
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- 21 Dec 2010
- First Look
First Look: December 21
process of inferential learning. Drawing on the notions of knowledge reliability (the creation of shared meanings) and validity (understandings of cause and effect), we explore how organizations learn inferentially in dynamic... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
Silverstein needs to raise an additional $1.5 million from private investors to round out the equity financing for his new Quick Service Restaurant venture in China, Korea, and Japan. How should he pitch the opportunity? What should be... View Details
Keywords: Martha Lagace
- 23 Sep 2014
- First Look
First Look: September 23
failures of early online grocers such as Webvan, grocery remains both the largest single U.S. retail category and one of the few that has not yet migrated online. Amazon began testing its grocery delivery service called AmazonFresh in... View Details
Keywords: Sean Silverthorne
- 21 Jul 2009
- First Look
First Look: July 21
the paper: http://www.hbs.edu/research/pdf/10-002.pdf Culture Clash: The Costs and Benefits of Homogeneity Author:Eric Van den Steen Abstract This paper develops an economic theory of the costs and benefits of corporate culture—in the sense of View Details
Keywords: Martha Lagace
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
in information analytics, attempting to get their arms around the wide array of patient data. Government incentives are helping the push. In 2011, the US Centers for Medicare and Medicaid Services established incentives for doctors'... View Details
- 08 Jan 2008
- First Look
First Look: January 8, 2008
of luck is the share of the oil industry in the state's economy multiplied by the price of oil. The correlation is negative, suggesting that more reliance on luck is correlated with less individualism. We provide three short models that... View Details
Keywords: Martha Lagace
- 04 Sep 2007
- Research & Ideas
Jumpstarting Innovation: Using Disruption to Your Advantage
able—and willing—to pay. The following guidelines can help you leverage disruption to turn ideas into opportunities to create sustainable business advantage. Listen to—and learn from—the market: Identify sources of significant problems that cannot be solved using... View Details
Keywords: by Lynda M. Applegate
- 22 Dec 2003
- Research & Ideas
Why Negotiation is Like Jazz
negotiation requires adapting your communication acts to the most advantageous pattern. Learning The Notes Imagine you're a sales rep negotiating with the procurement manager of a professional services firm. Your company is the only... View Details
Keywords: by Kathleen L. McGinn
- 01 Apr 2014
- First Look
First Look: April 1
competitive interaction research to consider potential drawbacks and emphasize how competitive exposure, enabled by powerful intermediaries, can inhibit innovation. We develop a conceptualization of information leakage that occurs when firms are indirectly tied to... View Details
Keywords: Sean Silverthorne
- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
OnStar as president and CEO for 14 years. A major subsidiary of General Motors, OnStar provides in-vehicle security, navigation, remote diagnostic, and emergency services to more than 6 million subscribers. Now a senior lecturer at HBS,... View Details
- 08 May 2012
- First Look
First Look: May 8
bicycle sharing service to the city of Paris? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/912022-PDF-ENG Purchase this supplement:http://cb.hbsp.harvard.edu/cb/product/912023-PDF-ENG Gene... View Details
Keywords: Carmen Nobel
- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
think about his successor. ConAgra had become the second-largest food company and No. 1 food service supplier in the United States. Rohde believed that the company, with its solid portfolio of brands and history of leadership in important... View Details
Keywords: Martha Lagace
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from fee-for-service reimbursement and toward payment... View Details
Keywords: Dina Gerdeman
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
executives with general-management responsibility. Our findings revealed that the shift from corporate communication to organizational conversation has occurred because of several long-term changes that have affected the business world profoundly. First, there is... View Details
Keywords: Re: Boris Groysberg
- 03 Dec 2012
- HBS Case
HBS Cases: Against the Grain
What should Jim do? The array of ethical choices forms the basis of discussion in the MBA required course Leadership and Corporate Accountability. Supply And Demand "Corruption can be defined as paying for a good or service in... View Details
- 19 Aug 2008
- First Look
First Look: August 19, 2008
piece of "take away" material that can be shared with colleagues in professional service firms that is detailed and operational in nature. Purchase this note:... View Details
Keywords: Sean Silverthorne
- 02 Jun 2010
- First Look
First Look: June 2
Work Processes Embedding Robert G. Eccles and Thomas H. DavenportHarvard Business School Case 410-084 Since its inception, Cognizant Technology Solutions has placed a high priority on knowledge management because its global delivery model requires the global View Details
Keywords: Martha Lagace
- 14 Jan 2014
- First Look
First Look: January 14
assessment and demonstrate strong inter-rater reliability. Results show that crowdsourced peer-to-peer assessments are perceived as fair and accurate. Educators can leverage peer-to-peer sharing to enhance the assessment of class... View Details
Keywords: Sean Silverthorne
- 15 Dec 2015
- First Look
December 15, 2015
the Art of Negotiation: How to Use Your Feelings to Your Advantage By: Brooks, Alison Wood Abstract—Negotiations can be fraught with emotion, but it’s only recently that researchers have examined how particular feelings influence what happens during deal making. Here... View Details
Keywords: Carmen Nobel