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- All HBS Web (1,700)
- Faculty Publications (742)
- 28 Nov 2011
- Research & Ideas
Rethinking the Fairness of Organ Transplants
create a policy. The group's proposed method determines how many life years can be added by looking at the expected survivability for every case. "The new system will explicitly give points based on the likelihood of survivability," says Trichakis. Fairness... View Details
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
be familiar with specific opportunities) manages the context—organization, the way managerial performance is measured and rewarded, etc.—that shapes definition of opportunities and the selection of those to... View Details
Keywords: by James Heskett
- August 1996
- Case
Watermill Ventures
By: David A. Garvin and Artemis March
Watermill Ventures acquires and turns around an underperforming business. The case describes the criteria the company uses to identify acquisition candidates, its screening and selection process, and the way it introduces strategic thinking at the business it acquires.... View Details
Keywords: Acquisition; Transformation; Standards; Performance Improvement; Business Strategy; Web Sites
Garvin, David A., and Artemis March. "Watermill Ventures." Harvard Business School Case 397-010, August 1996.
- Web
Shared Value & Investors - Institute For Strategy And Competitiveness
increase economic performance and create tangible societal benefits. This means the return to their investors can be measured in two ways—in profits as well as in societal impact. Shared value investing... View Details
- 01 Mar 2013
- News
A United Front
embraced new technologies and new approaches, hiring sports scientists on his staff and adopting new ways of both measuring and improving the performances of players. That sounds straightforward, but if you... View Details
- 01 Sep 2003
- News
Jonathan Mariner
might not be the word everyone would use to describe the daunting tasks of reversing the league’s widespread reliance on deficit spending and leveling the lopsided financial playing field that exists for baseball’s haves and have-nots. But Mariner is confident that... View Details
- September 7, 2020
- Article
Where ESG Ratings Fail: The Case for New Metrics
By: Mark R. Kramer, Nina Jais, Erin E. Sullivan, Carina Wendell, Kerry Rodriguez, Carlo Papa, Carlo Napoli and Filippo Forti
One agency’s A+ is another’s “laggard” — and neither links to financial performance. Hybrid metrics will change everything, argue Harvard Business School’s Mark Kramer and leaders in the shared-value movement. View Details
Keywords: ESG Ratings; Shared Value; Integrated Corporate Reporting; Performance; Measurement and Metrics
Kramer, Mark R., Nina Jais, Erin E. Sullivan, Carina Wendell, Kerry Rodriguez, Carlo Papa, Carlo Napoli, and Filippo Forti. "Where ESG Ratings Fail: The Case for New Metrics." Institutional Investor (September 7, 2020).
- August 2023
- Article
Do Rating Agencies Behave Defensively for Higher Risk Issuers?
By: Samuel B. Bonsall IV, Kevin Koharki, Pepa Kraft, Karl A. Muller III and Anywhere Sikochi
We examine whether rating agencies act defensively toward issuers with a higher likelihood of default. We find that agencies' qualitative soft rating adjustments are more accurate as issuers' default risk grows, as evidenced by the adjustments leading to lower Type I... View Details
Keywords: Credit Rating Agencies; Soft Rating Adjustments; Default; Credit; Performance Evaluation; Measurement and Metrics; Financial Institutions; Risk Management
Bonsall, Samuel B., IV, Kevin Koharki, Pepa Kraft, Karl A. Muller III, and Anywhere Sikochi. "Do Rating Agencies Behave Defensively for Higher Risk Issuers?" Management Science 69, no. 8 (August 2023): 4864–4887.
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
Mandatory Nonfinancial Performance Measurement Beneficial? By: Gallani, Susanna, Takehisa Kajiwara, and Ranjani Krishnan Abstract—We use value of information theory and examine the effect of regulation... View Details
Keywords: Sean Silverthorne
- 01 Jun 2005
- News
Transforming the IRS
traditional services on the telephones and in local offices, and offered new electronic services for filing, paying, and information. Why did you change the way the IRS measures employee performance? View Details
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
As we start to think about returning to work, shopping, and recreation, there is much talk about transformed workplaces and innovative social distancing designs. But how will companies, workers, and customers have confidence that these new View Details
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the job or delivery site. Spurred by... View Details
Keywords: by Ben Rand
- 27 Sep 2016
- First Look
September 27, 2016
plans and performance measurement systems to implement their strategy and explores the five organizational tensions that managers must resolve to ensure success: (1) balancing profit, growth, and control;... View Details
Keywords: Sean Silverthorne
- Article
Storytelling: A Method for Assessing Children's Creativity
By: B. A. Hennessey and T. M. Amabile
Keywords: Creativity; Measurement and Metrics; Early Childhood Education; Research; Performance Evaluation
Hennessey, B. A., and T. M. Amabile. "Storytelling: A Method for Assessing Children's Creativity." Journal of Creative Behavior 22, no. 4 (December 1988): 235–246.
- 01 Sep 2010
- News
Faculty Research Online
The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those metrics should be. Associate... View Details
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
destruction" research. As Devdip Ganguli put it: "The sphere of influence of companies goes beyond themselves and their investors: their decisions encompass social and environmental consequences too. Therefore to say that the ultimate View Details
Keywords: by James Heskett
- 01 Mar 2009
- News
Where Are They Now?
financial measures of performance,” he says. “How do you design a performance measurement system that is both useful for monitoring purposes and motivates people to do the... View Details
- 10 Jun 2021
- Blog Post
Managing Sustainable Advantage with Key ESG Cofounders, Anne-Marie Schoonbeek and Heleen van Poecke
trends emerging. “Most companies I worked with received an increasing amount of inbound questions for greater disclosure on their ESG performance from their lenders, shareholders and regulators, but were often ill-equipped to provide... View Details
- 2008
- Working Paper
Resolving Information Asymmetries in Markets: The Role of Certified Management Programs
Firms and regulators are increasingly relying on voluntary mechanisms to signal and infer quality of difficult-to-observe management practices. Prior evaluations of voluntary management programs have focused on those that lack verification mechanisms and have found... View Details
Keywords: Management Practices and Processes; Information; Standards; Performance Improvement; Programs; Environmental Sustainability; Manufacturing Industry; United States
Toffel, Michael W. "Resolving Information Asymmetries in Markets: The Role of Certified Management Programs." Harvard Business School Working Paper, No. 07-023, December 2008. (October 2006.)
- 22 Jan 2013
- First Look
First Look: Jan. 22
and Tesco. The case introduces the tools of Dupont and Modified Dupont Decomposition. While performance as measured by return on equity has been similar for the two companies, Ahold has had significantly... View Details
Keywords: Sean Silverthorne