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  • 14 Jul 2003
  • Research & Ideas

Understaffed and Overworked: What Now?

50 percent bottom-line improvement during the next year. To do this, Andrus knew she would need a focused and dedicated team. What she had was an overburdened one. In fact, a company survey showed that 60 percent of Andrus's 48 reports... View Details
Keywords: by Paul Michelman
  • 13 Jan 2021
  • Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

history. What was Hansi Flick's secret recipe for success? Despite pressure to improve the team’s performance immediately after taking the leadership in Munich, Flick surprisingly made Small C changes... View Details
Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports
  • 04 Nov 2014
  • First Look

First Look: November 4

point out that they may benefit politically connected capitalists or bail out inefficient firms. We study the effect of loans and equity investments of the Brazilian National Development Bank (BNDES) and find that they do not have any consistent effect on firm-level... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

optimality of capital control taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52787 Summer 2017 RAND Journal of Economics Performance Feedback in Competitive Product Development By: Gross, Daniel P.... View Details
Keywords: Sean Silverthorne
  • 18 Nov 2013
  • Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

others—getting the answer 0 percent of the time. That suggests a powerful opportunity to improve performance just by making leaders aware of the dangers of hogging airtime in a discussion. "I want to... View Details
Keywords: by Michael Blanding
  • 2014
  • Working Paper

Team Scaffolds: How Meso-Level Structures Support Role-based Coordination in Temporary Groups

By: Melissa A. Valentine and Amy C. Edmondson
This paper shows how meso-level structures support effective coordination in temporary groups. Prior research on coordination in temporary groups describes how roles encode individual responsibilities so that coordination between relative strangers is possible. We... View Details
Keywords: Fluid Personnel; Team Scaffolds; Team Effectiveness; Role-based Coordination; Multi-method; Health Care and Treatment; Analytics and Data Science; Knowledge Use and Leverage; Organizational Structure; Outcome or Result; Performance Effectiveness; Groups and Teams; Networks; Behavior; Balance and Stability; Health Industry
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  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

how new products or services would perform at various prices or with different characteristics. The machine learning algorithms that might power such a device are, at least for now, incapable of producing such promising results. But what... View Details
Keywords: by Kristen Senz
  • 08 Mar 2016
  • First Look

March 8, 2016

choices. Evaluating a natural experiment in which different results were shown to users who performed similar searches, they find that Google's prominent placement of its Flight Search service increased the clicks on paid advertising... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2013
  • First Look

First Look: August 20

attaining quotas; and (3) quarterly bonuses help improve performance of the weak performers by serving as pacers to keep the sales force on track to achieve their annual sales... View Details
Keywords: Anna Secino
  • August 2017
  • Article

Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah
OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details
Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States
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  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

to imagine that we could inspire high performance with no employee engagement." Conant decided to grow the soup business, and he championed the idea of "winning" on two fronts--in the workplace and in the marketplace. To... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

managers, HR specialists, and data scientists work together to use data to improve employee-related decisions and practices. New analytic approaches and new sources of digital data are starting to revolutionize this field, he said, such... View Details
Keywords: by Dina Gerdeman
  • 30 Aug 2016
  • First Look

August 30, 2016

unconditional compensation in the form of reciprocity to be effective at improving sales force performance only when given as a delayed reward of which the effectiveness decreases with repeated exposure. We... View Details
Keywords: Carmen Nobel
  • 27 Nov 2000
  • Research & Ideas

The Dynamics of Standing Still: Firestone Tire & Rubber and the Radial Revolution

the bias belted tire, claiming that it conferred significant performance improvements and launched an advertising campaign questioning the benefits of radials. Firestone, Uniroyal and General Tire quickly... View Details
Keywords: by Donald N. Sull; Manufacturing; Transportation
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

individual components themselves that need redesign. In other words, to some extent the first try will be wrong, and the organization designing a complex system needs to design, test, and improve the system in a way that allows iterative... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 20 Nov 2019
  • Research & Ideas

It's No Joke: AI Beats Humans at Making You Laugh

recommendations that the company offered a $1 million prize in 2009 to anyone who could build a system that improved prediction accuracy by just 10 percent. [div class=infogram-embed data-id=_/o3PhIjbcup30mxRiWNTV][/div] “Companies now... View Details
Keywords: by Dina Gerdeman
  • 03 Oct 2005
  • Research & Ideas

The Box Office Power of Stars

the dynamics of star power. Can studios depend on a star's track record as a predictor of future success? Are two "A-list" stars better than one? Can stars improve a studio's overall profitability as well as kick up box office... View Details
Keywords: by Sarah Jane Gilbert; Entertainment & Recreation; Motion Pictures & Video
  • 07 Aug 2012
  • First Look

First Look: August 7

Access Improve Firm Value? Evidence from the Business Roundtable Challenge Authors:Bo Becker, Guhan Subramanian, and Daniel B. Bergstresser Publication:Journal of Law and Economics (forthcoming) Abstract We use the Business Roundtable's... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

you want an engineer, accountant, finance person, or programmer, you can find people who majored in those subjects, but few schools have sales programs or even a sales course. Also, research consistently shows that managers overestimate their ability to predict job... View Details
Keywords: by Kristen Senz
  • 13 Mar 2005
  • Research & Ideas

The Tricky Business of Nonprofit Brands

should they balance operational activities and advocacy efforts? How can they better measure performance against their missions and improve accountability to stakeholders?" The authors discuss their... View Details
Keywords: by Manda Salls

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