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  • 06 Dec 2016
  • First Look

December 6, 2016

overworked lifestyle, rather than a leisurely lifestyle, has become an aspirational status symbol. A series of studies shows that the positive inferences of status in response to busyness and lack of leisure are driven by the perceptions... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership was stressed by several. Ronnie Kavuma commented that, "I think... View Details
Keywords: by James Heskett; Service
  • 28 May 2013
  • First Look

First Look: May 28

individual differences in social dominance orientation-a preference for group-based hierarchy and inequality-interacts with perceptions of socioeconomic threat to influence the use of hypodescent in categorizing half-Black, half-White... View Details
Keywords: Sean Silverthorne
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

be energized by the opportunity to sell this product. Our corporate parents will bequeath gifts upon us such as overhead, planning requirements, and budgeting cycles. We will need to accept some and fend off others. We need to become profitable, and we must manage... View Details
Keywords: by Michael Raynor
  • 19 Feb 2019
  • First Look

New Research and Ideas, February 19, 2019

bias. Nine studies document this effect and provide insight into its psychological underpinnings. In Study 1, MBA students perceived their revised resumes to be of higher quality the more they differed from their original versions, but this View Details
Keywords: Sean Silverthorne
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

effort, assimilation success was larger for those that were culturally closer to native whites (i.e., Western and Northern Europeans). These patterns are consistent with a framework in which changing perceptions of out-group distance... View Details
Keywords: Dina Gerdeman
  • 05 May 2015
  • First Look

First Look: May 5

of naïve idealism, one of naïve cynicism, and an emerging era of rugged idealism. We explain how the role of the corporate leader and society's perceptions of this role have changed and how leaders may now be able to create shared value... View Details
Keywords: Carmen Nobel
  • 05 Apr 2011
  • First Look

First Look: April 5

those that return instantaneous results—even when those results are identical. In five experiments that simulate service experiences in the domains of online travel and online dating, we demonstrate the impact of the labor illusion on service value perceptions,... View Details
Keywords: Sean Silverthorne
  • 03 Apr 2006
  • Research & Ideas

The Competitive Advantage of Global Finance

opportunities. A final type of mistake is what I call the "innocents abroad" mistake. This mistake can be manifest in many ways but is characterized by the disjunction between negative perceptions of foreign activities and the... View Details
Keywords: by Sean Silverthorne; Financial Services
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

immigrants, especially minorities, typically face. In that regard, I do consider myself privileged.  But even as a “native”, my identity had tensions of its own. A former British colony, the society I was growing up in placed a premium on emulating Western identity,... View Details
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

Abstract—We investigate how the scientific community's perception of a scientist's prior work changes when one of his articles is retracted. Relative to non-retracted control authors, faculty members who experience a retraction see the... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

and the International Economy Unit. Elisabeth Kempf: Political views shape economic outlook Political views influence the perception of economic reality among finance professionals. In a study linking credit rating analysts to party... View Details
Keywords: by Rachel Layne
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

size of its welfare state and perception of new immigrant behavior. First, the welfare state today in Europe is larger, and native-born individuals may perceive immigrants as being net consumers of public goods. While it is true that,... View Details
Keywords: by Marco Tabellini
  • 17 Jun 2014
  • First Look

First Look: June 17

https://www.hbs.edu/faculty/Pages/download.aspx?name=14-070.pdf Search Based Peer Firms: Aggregating Investor Perceptions Through Internet Co-Searches By: Lee, Charles M.C., Paul Ma, and Charles C.Y. Wang Abstract—Applying a... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2013
  • First Look

First Look: April 23

suggests that this model-which tolerates moral complexity-is perhaps one of the few that can adapt and endure over time. Manufacturing Morals is a perceptive must-read for anyone looking for insight into the moral decision making of... View Details
Keywords: Sean Silverthorne
  • 18 Mar 2001
  • Research & Ideas

Want to Be an Entrepreneur? [Part I]

"contractual impossibility theorem: there exists no perfect deal." Even initially good deals, in other words, have collapsed as perceptions changed. Early sessions of the course (taken by more than half the second-year MBA... View Details
Keywords: by John S. Rosenberg
  • 23 Aug 2016
  • First Look

August 23, 2016

over time. Two lab studies replicate our main findings and show that behavioral biases due to differences in perceptions of expertise drive the effect. Our research contributes not only to operations research, but also to the practice of... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

company to an advanced materials company whose products and services can make its clients more sustainable. During the 1960s and 1970s the company received a series of external shocks in the form of negative public opinion for some of its activities. These challenged... View Details
Keywords: Sean Silverthorne
  • 03 May 2011
  • First Look

First Look: May 3

diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated... View Details
Keywords: Sean Silverthorne