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  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 23 Aug 2018
  • News

Healthcare Alumni Keep Learning Through Virtual Programming

pharmaceutical CEO’s perspective on what’s next in Alzheimer’s research; and a panel discussion on the digital transformation of health care. “While many other organizations might claim to offer similar topics, the VRT series is designed... View Details
Keywords: Margie Kelley; Health, Social Assistance
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

sufficiently broad to fulfill its mission or, on the contrary, whether it needed to be narrowed in order to eliminate organizational challenges and external perceptions of conflicts of interest. Purchase this case:... View Details
Keywords: Martha Lagace
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the contest likely depends on... View Details
Keywords: Dina Gerdeman
  • 19 Apr 2011
  • First Look

First Look: April 19

team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams and working under pressure.... View Details
Keywords: Sean Silverthorne
  • Web

Program Policies - HBS Online

Marketing Strategy Business and Climate Change Winning with Digital Platforms AI Essentials for Business Leading Change and Organizational Renewal Creating Brand Value Strategic Financial Analysis Entrepreneurial Marketing Dynamic Teaming... View Details
  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

transform their organizational culture. The case studies in this book show that the companies which have succeeded in low-income markets were ones that strengthened their bottom-up market... View Details
Keywords: by Sean Silverthorne
  • 01 Apr 2002
  • News

Student Conferences Spark Discussion, Promote Interaction

back to basics," said Bruce Harreld (MBA '75), SVP of strategy at IBM. "Our goal is to increase the efficiency of organizational systems by creating software that remaps how processes work together." Steven Elterich, president of Fidelity... View Details
Keywords: H Naylor Fitzhugh; Colleges, Universities, and Professional Schools; Educational Services
  • November 2022
  • Supplement

Arcos Dorados’ Quest for the Digitalization of Last-Mile Delivery in Colombia (B)

By: Jorge Tamayo, Jenyfeer Martinez Buitrago and Mariana Cal
In 2020, Francisco Staton, president of Arcos Dorados’ Caribbean Division, and Héctor Orozco, Managing Director of Arcos Dorados Colombia, were looking into Arcos Dorados’ options to consolidate its food delivery service in Colombia. This time the matter at hand hinged... View Details
Keywords: Transformation; Decision Making; Decision Choices and Conditions; Global Strategy; Technological Innovation; Growth and Development Strategy; Agreements and Arrangements; Negotiation Tactics; Logistics; Service Delivery; Organizational Culture; Performance Improvement; Partners and Partnerships; Strategy; Food and Beverage Industry; Latin America; South America; Colombia
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  • 28 Aug 2012
  • First Look

First Look: August 28

rich-world domination over the poorer South or as a neutral mediator facilitating a tariff-free world of economic prosperity. This article instead analyses how the WTO has sought legitimacy for itself and for the underlying institution of free trade in the midst of... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2003
  • Research & Ideas

Why Have Marketers Ignored America’s Man-of-Action Hero?

vision, guts, and a can-do spirit can transform weak institutions, invent wildly creative contraptions, build fantastic new markets, and conquer distant infidels. American men love the populist guy who stands against dominating... View Details
Keywords: by Manda Salls
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

Buckley (Profile Books) Beginning in the mid-1990s, Sabis, a private, for-profit education provider, transformed the Alfred Glickman School from a failing school in one of America’s most violent cities into a silver medalist in U.S. News... View Details
  • 14 May 2020
  • Research & Ideas

What Leaders Can Do to Fight the COVID Fog

call may be having a dramatic experience during this crisis is an important subtext for how they are navigating the conversation with me.” “[Pacing] ourselves as leaders to remain strong for all the people that depend on us, [managing] View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 01 Mar 2011
  • First Look

First Look: March 1

an acquisition is to fundamentally change a company's growth trajectory. In those deals, the acquirer uses the target's business model as a platform for growth. Because the business models with the most transformative potential are often... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

https://www.hbs.edu/faculty/Pages/item.aspx?num=44797 The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams By: Valentine, Melissa, Bradley R. Staats, and Amy C. Edmondson Abstract—Individuals benefit from accessing... View Details
Keywords: Sean Silverthorne
  • 01 Oct 1996
  • News

Leading In a New Era

Four 1971 classmates — three who serve on the front lines of corporate leadership in the 1990s and one learned observer of the changing role of the senior executive — comment on the complex task of running a successful company in an economy View Details
Keywords: Nancy O. Perry
  • 19 Jul 2011
  • First Look

First Look: July 19

imperfections, government policies, and entrepreneurial ambition in their creation, as well as the organizational challenges posed by managing such diversified firms owned by a family. Much of the firm's growth came from licensing and... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2012
  • First Look

First Look: July 31

success and failure in organizational learning, to date the phenomenon has received little attention at the individual level. Drawing on attribution theory in psychology, we investigate how individuals learn from their own past... View Details
Keywords: Carmen Nobel
  • 01 Jun 2019
  • News

City on a Hill

fail just when the region needed it most. The advent of coal mining more than a century ago (the first rail shipment of eastern Kentucky coal rolled out of Harlan County in 1911) transformed a sparsely populated rural area dominated by... View Details
Keywords: Alexander Gelfand; photographed by Clay Cook
  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

Download the paper: http://www.hbs.edu/research/pdf/08-084.pdf Exploring the Duality between Product and Organizational Architectures: A Test of the Mirroring Hypothesis Authors:Alan D. MacCormack, John Rusnak, and Carliss Y. Baldwin... View Details
Keywords: Martha Lagace