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  • All HBS Web  (2,152)
    • News  (394)
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    • Events  (13)
    • Multimedia  (25)
  • Faculty Publications  (662)
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  • 08 Nov 2011
  • First Look

First Look: Nov. 8

Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations Authors:Amy J.C. Cuddy, Peter Glick, and Anna Beninger Publication:Research in Organizational Behavior (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
  • 06 Jun 2005
  • Research & Ideas

Don’t Listen to “Yes”

organizational culture and identify its barriers to decision making? A: Indecision can cripple an organization, and it comes in several different forms. Lou Gerstner coined the phrase "culture of no" to describe the situation he... View Details
Keywords: by Martha Lagace
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details
Keywords: by Carmen Nobel
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

for another ... we have no choice but to let things be as they will, no matter how ludicrous and painful, until the understanding becomes knowledge." Tom Dolembo put it this way: "Nudge this back? Never ... As dumb as we are, we the people have learned that... View Details
Keywords: by Jim Heskett
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

Advisors, more than 20 enclosed malls have been shuttered over the last few years with another 60 on the endangered list. José Alvarez: Ecommerce has significant implications for the current conception of the mall. We are seeing that traffic is down, so cross selling... View Details
Keywords: by Sean Silverthorne; Retail
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

distributed for several months. During this time, investors can buy or sell their "old" shares, but are unable to sell the shares they are about to receive. For example, if the stock splits 2-for-1, an investor who owns one... View Details
Keywords: by Sean Silverthorne; Financial Services; Technology
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

distribution: (1) assistance selecting funds that are harder to find or harder to evaluate, (2) access to funds with lower costs excluding distribution costs, (3) access to higher performing funds, (4) superior asset allocation, and (5) attenuation of View Details
Keywords: Martha Lagace
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details
Keywords: by James Heskett; Retail
  • 03 Jan 2016
  • Research & Ideas

NFL Black Monday: How Much Do Coaches Really Matter?

function and authority to CEOs. Because coaching records, player statistics and team performance are readily accessible, measurement and comparison of organizational performance in the NFL is reliable and consistent. Football coaches use... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 06 Mar 2019
  • Sharpening Your Skills

Has the Glass Ceiling Been Broken (or at Least Cracked)?

Employers Favor MenWhy are women discriminated against in hiring decisions? The reason is subtle. Simple Ways to Take Gender Bias Out of Your Job Ads The book What Works: Gender Equality by Design, discusses how organizations can leverage findings from View Details
Keywords: by Sean Silverthorne
  • February 1991 (Revised July 1993)
  • Case

Cultural Change at Nissan Motors

By: John P. Kotter
Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Leadership; Behavior; Governing Rules, Regulations, and Reforms; Change Management; Management; Auto Industry; Manufacturing Industry
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Kotter, John P. "Cultural Change at Nissan Motors." Harvard Business School Case 491-079, February 1991. (Revised July 1993.)
  • 23 Aug 2016
  • First Look

August 23, 2016

of principles for responsible investment, a standard that falls well short of integrating ESG considerations into their investment decisions. Myth Number 3: Companies cannot influence the kind of shareholders that buy their shares, and... View Details
Keywords: Sean Silverthorne
  • 28 Feb 2012
  • First Look

First Look: Feb. 28

characteristics, relationships, and behavioral norms. We suggest that an equally important trust mechanism is "reflected knowledge," knowledge focal actors' gain about the personal characteristics, relationships, and View Details
Keywords: Sean Silverthorne
  • 04 May 2020
  • Research & Ideas

Predictions, Prophets, and Restarting Your Business

hard decisions about returning to the market. Here’s a common prediction: Social distancing forces people to do more buying online and communicating through social media, thus accelerating a permanent, big shift after the crisis to more... View Details
Keywords: by Frank V. Cespedes
  • 18 Oct 2018
  • Research & Ideas

How to Use Free Shipping as a Competitive Weapon

price remains a primary determinant of whether a consumer will buy a product, free shipping provides an added enhancement for online merchants to consider. Shoppers are only one-tenth as sensitive to increases in shipping fees as they are... View Details
Keywords: by Kristen Senz; Retail
  • 21 Oct 2013
  • Research & Ideas

Missing the Wave in Ship Transport

Like investing in a mansion when the real-estate market is at its peak, buying a dry bulk ship in a boom time is a terrible long-term investment, according to new research that predicts cycles in the shipping industry. The contrarian... View Details
Keywords: by Kim Girard; Transportation
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

firms. The faculty are drawn from Harvard Business School's Organizational Behavior and Service Management groups and have expertise researching professional service industries, providing consulting services... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 16 Sep 2014
  • Research & Ideas

Has Apple Reinvented the Watch?

was the Apple device. That's somewhat surprising, given Apple's long and successful track record of design-inspired products and innovations. Q: What are some of the impediments to the Apple Watch's success? A: My personal belief is that we will see many people View Details
Keywords: Re: Ryan L. Raffaelli; Electronics; Retail; Health
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

what it calls "boundaryless" behaviors among its executives, encouraging them to exchange ideas with each other and, when beneficial to the company, with managers outside GE as well. In short, it is becoming more and more... View Details
Keywords: by James Heskett
  • 03 May 2016
  • First Look

First Look, May 3, 2016

Past By: Kouchaki, M., and F. Gino Abstract—Despite our optimistic belief that we would behave honestly when facing the temptation to act unethically, we often cross ethical boundaries. This paper explores one possibility for why people engage in unethical View Details
Keywords: Sean Silverthorne
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