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  • Web

Strategy Awards & Honors - Faculty & Research

Through Contribution to Crowdsourced Public Goods.” Frank Nagle : Recipient of a 2017 USC Institute for Outlier Research in Business Funding Grant for "Digital Entrepreneurship and Innovation: Outlier Behavior in the Mobile App Ecosystem"... View Details
  • 29 Aug 2005
  • Research & Ideas

How Organizations Create Social Value

knowledge than do nonprofit groups about the social problem, so they experience more ramp-up time. In nonprofits, the founders often have technical expertise in the problem area and are able to do a more in-depth analysis. Resource View Details
Keywords: by Manda Salls
  • January 2013 (Revised June 2018)
  • Case

Amazon, Apple, Facebook, and Google 2018

By: John Deighton and Leora Kornfeld
Four businesses had, by 2012, grown to dominate the infrastructure that all firms rely on to reach online customers. Will the balance of power among the four persist, will one take command at the expense of the other three, or are all four more vulnerable than they... View Details
Keywords: Internet and the Web; Competitive Advantage; Infrastructure; Mobile and Wireless Technology; Growth and Development; Service Industry; Retail Industry; United States
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  • August 2023 (Revised December 2023)
  • Case

Money Fellows: The Quest for Expansion

By: Álvaro Rodríguez Arregui, Michael Chu and Ahmed Dahawy
This case explores the opportunities and challenges associated with expanding the operations of a complex entrepreneurial business model. It highlights how cultural aspects of different geographies impact a startup's operational and economic models. The case also... View Details
Keywords: Business Model; Developing Countries and Economies; Geographic Scope; Business Strategy; Mobile and Wireless Technology; Cross-Cultural and Cross-Border Issues; Business and Shareholder Relations; Financial Services Industry; Banking Industry; Egypt
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  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Conference, European Institute for Advanced Studies in Management (Dublin, Ireland, June 2004) for “Exploring the Relationships between Product Development and Environmental Turbulence: The Case of Mobile TLC Services,” with T. Buganza... View Details
  • 08 Mar 2022
  • Blog Post

Recalling My First Cold Call: A Conversation with Second-Year Students

job as a general manager of a mobile cellular company owned by a parent corporation. I had spoken up and participated in previous classes, so I did not anticipate being cold-called. But as always, it comes when you least expect it. We... View Details
  • 18 Dec 2019
  • Book

6 Skills That Wise Companies Harness for World-Changing Innovation

eventually evolved from manufacturing motorcycles to inventing a revolutionary light business jet—fulfilling a lifelong dream to improve mobility and exemplifying the longevity and continuous innovation that characterizes so many Japanese... View Details
Keywords: by Kristen Senz
  • 20 Sep 2022
  • Research & Ideas

How Partisan Politics Play Out in American Boardrooms

political environment in mind,” Kempf says. “Apparently, that seems to influence even the decisions of very high-level executives in public US firms, [which is surprising because] you think they're generally very mobile and not really... View Details
Keywords: by Pamela Reynolds
  • 16 Aug 2018
  • News

Working with a Giver’s Spirit

Philippine tech incubator behind a number of remarkable companies, including Ayannah, which uses social media and mobile platforms to provide digital commerce and payment services to the world’s unbanked; PawnHero, an online pawnshop that... View Details
Keywords: Constantine von Hoffman
  • July–August 2021
  • Article

Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government

By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs. Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and... View Details
Keywords: Government Services; Behavioral Operations; Operational Transparency; Government Administration; Service Operations; Programs; Perception; Attitudes; Behavior; Trust
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  • 2013
  • Working Paper

Clusters and the New Growth Path for Europe

By: Christian Ketels and Sergiy Protsiv
This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
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  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

climate change will require the massive mobilization of huge pools of capital from across the globe—up and down value chains and across risk spectrums. Business leaders have vast experience in precisely this area. One of the... View Details
  • 21 Aug 2019
  • Research & Ideas

What Machine Learning Teaches Us about CEO Leadership Style

such as the mobile phone and Internet of Things explosions across many fast-growing Asian economies. Beyond academic questions, business analysts could use these machine-learning techniques, which the researchers say are relatively simple... View Details
Keywords: by Michael Blanding
  • 22 Feb 2022
  • News

Breaking News

captured by this data. For Heese, whose work focuses on the governance mechanisms that are most effective in reducing misconduct, this study raises larger questions: Once a community loses its paper, is there another way to keep a check on its commercial neighbors? In... View Details
Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information
  • 02 Aug 2007
  • What Do You Think?

How Will Millennials Manage?

Will they encourage mobility in their employees? Or will they express the same concerns as those for whom they currently work? What do you think? To read more: Carolyn Martin and Bruce Tulgan, Managing the Generation Mix, 2nd Edition (HRD... View Details
Keywords: by Jim Heskett
  • Profile

Wombi Rose

doing different things for different partners," says Wombi of his FIELD 2 experience. Wombi's assignment was challenging: A local television station wanted to expand its existing online dating service into a mobile application.... View Details
Keywords: Consulting; Manufacturing/Energy; Retail/Hospitality
  • 18 Feb 2019
  • Book

What’s Really Disrupting Business? It’s Not Technology

example, homeowners traditionally hire housekeepers, gardeners, and others to help with common household chores. TaskRabbit, the digital equivalent, lets you hire people, but do so over the web. Likewise, the startup company Washio created a View Details
Keywords: by Danielle Kost; Beauty & Cosmetics; Insurance; Service; Retail
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

research, Paula Thornton commented that "trying to get professors to pick up studies that are needed by the business community has been frustrating." Arthur Fullerton includes on his list of today's curricular inadequacies: "The ability to gather and... View Details
Keywords: by James Heskett
  • January 2024 (Revised January 2025)
  • Case

Huawei: Resilience amid Autarky and Adversity

By: William C. Kirby and Daniel Fu
In September 2023, Huawei made a dramatic return to the global smartphone space with the launch of its Mate 60 Pro smartphone, equipped with an indigenously designed, 7nm chip. This came despite a myriad of export controls and restrictions imposed against the company... View Details
Keywords: International Strategy; Semiconductors; Smartphone; Government And Politics; Government And Business; Digital Infrastructure; 5G; Political Risk; Business and Government Relations; Global Strategy; Multinational Firms and Management; Governing Rules, Regulations, and Reforms; AI and Machine Learning; Mobile and Wireless Technology; Leadership; Retirement; Corporate Strategy; Technology Industry; China; United States; Europe; Asia; Middle East
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  • Web

Industry Information - Alumni

verifies print and digital circulation, mobile apps, website analytics, social media, technology platforms and audience information for newspapers, magazines and digital media companies in the US and Canada. Although circulation numbers... View Details