Publications

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2018
Working Paper

When to Take the Leap: The Antecedents and Consequences of Leapfrog CEOs

By: J. Yo-Jud Cheng

Much of the prior research on CEO successions focuses on differences between CEOs appointed from within the firm and those appointed from outside; however, this dichotomy neglects significant heterogeneity in CEOs’ career trajectories. In this study, I examine the... View Details

Keywords: Management Succession; Organizational Change and Adaptation; Innovation and Management

24 Apr 2013
Research & Ideas

Who Sets Your Benchmarks?

Reaching Your Potential. Kaplan continues his theme of self-directed assessment and improvement with his new book, to be released in early May, What You're Really Meant to Do: A Road Map for Reaching Your Unique Potential. He offers a step-by-step approach to defining... View Details

May 2018
Case

Harvest City: The Intelligent Procurement System Project

By: Lynda M. Applegate and Ramiro Montealegre

The Harvest City case describes the implementation of a cloud- and IoT-based intelligent procurement system at a new convention complex in the U.S. Midwest. The decision to build a convention complex is a strategic initiative for this city and involves extensive use of... View Details

Keywords: Information Technology; Projects; Management; Decision Making; Business and Government Relations; Information Technology Industry

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside... View Details

Keywords: Dina Gerdeman

February 2000
Case

E2M Health Services

By: Richard M.J. Bohmer and Naomi Atkins

Outlines the growth of an innovative diabetes disease management organization from 1994-99. Having demonstrated the success of their model in managing diabetes populations in Texas and New York State, the CEO and president must decide the future strategy of the company... View Details

Keywords: Business Model; Customer Focus and Relationships; Decision Choices and Conditions; Financial Markets; Revenue; Innovation and Invention; Business or Company Management; Marketing Strategy; Internet; Health Industry

11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

importance of including business-side managers in certain key decisions so that all are invested in a successful outcome. In other words: Successful IT strategy and View Details

Keywords: by Martha Lagace

March 2003 (Revised November 2003)
Case

Resourcery, Ltd.

By: Richard G. Hamermesh and Feyi A. Boroffice

Recounts the story of how a successful Nigerian entrepreneur has expanded his systems integration/networking business. He now faces the problem of raising growth capital in a developing country. View Details

Keywords: Venture Capital; Growth Management; Expansion; Race; Entrepreneurship; Developing Countries and Economies

October 2023
Case

Kevin O'Leary: Building a Brand in Shark-infested Waters

By: Reza Satchu and Patrick Sanguineti

For more than fifteen years, successful Canadian entrepreneur and investor Kevin O’Leary had developed his brand into a global powerhouse. Since his first appearance on the Canadian television program Dragons’ Den in 2006 and his meteoric rise to stardom through the... View Details

Keywords: Personal Brand; Crisis; Brands and Branding; Entrepreneurship; Crisis Management; Social Media; Public Opinion; Power and Influence; Financial Services Industry

September 1997 (Revised October 1997)
Case

Emmet Stephenson: Profile of an Entrepreneur

By: Ashish Nanda

Profiles the career of a Emmet Stephenson, the founder of over a dozen successful companies, as a model of entrepreneurship and management. View Details

Keywords: Business or Company Management; Entrepreneurship; Personal Development and Career

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

management don't listen or don't know how, we can't tap the full power of the amazing talent in our own organizations. Listening is learning." Rosa Urtubi added that "listening is assuming the responsibility, generosity to do something... View Details

Keywords: by James Heskett

Hakeem I. Belo-Osagie

Hakeem Belo-Osagie is an accomplished Nigerian professional and entrepreneur. He earned a degree in Political Philosophy and Economics from Oxford University as well as a law degree from Cambridge University and an MBA from Harvard Business School.

He is the... View Details

March 2012 (Revised September 2014)
Supplement

Clarks at a Crossroads (C)

By: John A. Davis and Suzanne Stroh

Clarks (C) describes the turnaround of C&J Clarks Ltd., 1993-2002. It describes the roles of family chairman Roger Pedder, and CEO Timothy Parker, in this successful effort. View Details

Keywords: Managerial Roles; Apparel and Accessories Industry

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

The book discusses several key areas of inquiry that can help leaders improve the success of their companies and nonprofit organizations including: vision and priorities, managing your time, giving and... View Details

Keywords: by Carmen Nobel

January 2024
Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino

As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details

Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands

November 2015
Case

Katherine Schuler at Boxes & Bins, Inc.

By: Linda A. Hill and James Kindley

This case is about Katherine Schuler, soon to become senior vice president of marketing at a fast-growing retail organization, Boxes & Bins (B&B). Part of Schuler's success has been due to her "fit" into a company with clear values and principles. In particular, B&B... View Details

Keywords: Change Management; Personal Development and Career; Growth and Development Strategy; Retail Industry

08 Nov 2021
Blog Post

Building an Internship Program at Your Startup: An Interview with Facily’s Diego Dzodan (MBA 1999)

of his childhood. A classmate introduced Westphal to a friend in VC in Brazil and immediately, the VC partner knew the right person to introduce him to, Diego Dzodan (MBA 1999), founder of Facily. A Non-Linear Path to Entrepreneurial View Details

Keywords: Entrepreneurship; Consumer Products / Retail

13 Jun 2018
Sharpening Your Skills

That Costs HOW Much?

for a product, shoppers typically have no idea what it costs to produce that item. But it turns out that consumers reward efforts to lay out these figures—to deconstruct the price tag. Seven Tips for Managing Price Increases How marketers... View Details

Keywords: by Sean Silverthorne; Retail

November 2006 (Revised October 2017)
Case

China: 'To Get Rich Is Glorious'

By: Richard Vietor and Julia Galef

In 1978, Deng Xiaoping assumed the leadership of an impoverished China, after Mao Zedong's disastrous Cultural Revolution. During the next 17 years, Deng applied pragmatic policies to liberalize the Chinese economy gradually while maintaining the power of the Communist... View Details

Keywords: History; Leadership; Privatization; Policy; Macroeconomics; Economic Systems; Development Economics; Government and Politics; Business Strategy; Growth and Development Strategy; China