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  • All HBS Web  (1,461)
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  • 01 Feb 2001
  • News

Books

Allen, argues that a timeless strategic principle — building market power in a well-defined core business — remains the key source of competitive advantage and the most viable platform for successful expansion. Based on a ten-year, Bain &... View Details
Keywords: books; research; Publishing Industries (except Internet); Information
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

Solutions to these challenges are the province of market design—a blend of game theory and experimental economics. Roth, a professor of both business and economics at Harvard, is a leading market designer.... View Details
Keywords: Martha Lagace
  • 22 Jul 2002
  • Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

outcomes. Instead, in most lines of business—with the exception of a few commodities in which international trade had developed—firms had an incentive to remain small and to employ as little fixed capital as possible. It was in this era that Adam Smith penned his... View Details
Keywords: by Pankaj Ghemawat
  • 20 Jul 2015
  • Research & Ideas

Globalization Hasn’t Killed the Manufacturing Cluster

typically build up around a geographic location where natural resources, an appropriately educated labor force, and a university or other research institution co-mingle. In recent years, some economists have argued that manufacturing... View Details
Keywords: by Roberta Holland; Manufacturing; Apparel & Accessories; Fashion
  • 20 Sep 2011
  • First Look

First Look: September 20

examine whether multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct View Details
Keywords: Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

about 400 such systems with a total of 150,000 subscribers. Thus, cable TV was born of necessity very shortly after the mass market for television broadcasting began to grow. 3 The first CATV systems carried only three channels, which... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

market conditions—accepting more immigrants when labor markets are tighter and in sectors where labor demand is higher, and protecting US workers... View Details
Keywords: by Rachel Layne
  • June 2017
  • Article

Creating Reciprocal Value Through Operational Transparency

By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact... View Details
Keywords: Operational Transparency; Service Management; Production Management; Organizational Performance; Behavioral Operations; Service Operations; Service Delivery; Consumer Behavior; Labor; Organizational Design; Operations; Service Industry; United States; Kenya
Citation
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Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
  • 25 Jun 2020
  • News

Covering All Corners

the pharmaceutical needs of emerging markets and has a strong presence in more than 40 countries throughout Africa and the Middle East-North Africa region. “We are a very purpose-driven team and believe in empowering the fight for health... View Details
  • 09 Mar 2010
  • First Look

First Look: March 9

market reaction to attempts to enforce sovereign debt contracts via U.S. "dollar diplomacy" in Latin America in the pre-World War II period and by legal action in the 1990s and early 2000s. We argue that dollar diplomacy created... View Details
Keywords: Martha Lagace
  • 08 Jul 2014
  • First Look

First Look: July 8

Your Customer Relationships By: Avery, Jill, Susan Fournier, and John Wittenbraker Abstract—Consumers have always had relationships with brands, but sophisticated tools for analyzing customer data are finally allowing marketing... View Details
Keywords: Carmen Nobel
  • 05 Oct 2016
  • Research & Ideas

Why Don't More People Get Flu Shots at Work?

professor in Harvard Business School’s Negotiation, Organizations & Markets Unit. Beshears is an expert in behavioral economics, which uses insights from psychology and economics to explain individual decision making and help people... View Details
Keywords: by Roberta Holland; Health
  • 02 Feb 2016
  • First Look

February 2, 2016

Organization Tax Aversion in Labor Supply By: Kessler, Judd B., and Michael I. Norton Abstract—In a real-effort laboratory experiment, labor supply decreases more with the introduction of a tax than with a... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2008
  • News

NYC Club Hosts Nonprofits

accountability and governance, and development and marketing. Professor Kash Rangan, who cochairs the School’s Social Enterprise Initiative, reviewed his research on nonprofit trends. Professor John Quelch, a marketing expert, focused on... View Details
  • 01 Dec 2008
  • News

No Easy Fix for the Financial Crisis

Street, raising the specter of a credit market collapse that would cripple the economy. “It is an anxious time. It is probably even a dangerous time. It is a historic time. And it is a time that we’re going to be teaching about in our... View Details
Keywords: Roger Thompson;Martha Lagace; deregulation; moral hazard; the middle class; Finance
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

by the interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain... View Details
Keywords: Carmen Nobel
  • 23 Feb 2011
  • News

A Capitalist in China

Kuhns: Wrote the book on Chinese business realities. When it comes to investing in China, financier and industrialist John Kuhns (MBA ’77) looks backward to see the way forward. “I have always invested in China based on my belief that it is an economy a century behind... View Details
Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 02 Mar 2017
  • What Do You Think?

Is China About to Overtake the US for World Trade Leadership?

SUMMING UP: Does It Matter If China Assumes Global Trade Leadership? There are a variety of reasons why China is not a threat to the global trade leadership of the United States. They include demographic disadvantages, an unwillingness to make Chinese View Details
Keywords: by James Heskett
  • 24 Aug 2009
  • Research & Ideas

SuperCorp: Values as Guidance System

competitive labor markets because of their reputations and values. "At first, we thought of our reputation conceptually, as something that we needed to keep improving. Now we know it affects our ability... View Details
Keywords: by Rosabeth Moss Kanter
  • 01 Sep 2018
  • News

The True Value of a Tweet

for example? Are they talking about labor practices? Are they talking about cost? What are the issues on their minds? You can even use that minute-by-minute information to create a dynamic map. The caveat is that you might get a biased... View Details
Keywords: Jen McFarland Flint
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