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  • August 2013
  • Background Note

A Note on Knowledge Management in Professional Services Firms

By: Robert G. Eccles, Ana Kreacic and Penelope Rossano
Knowledge management is a subject of broad interest, especially in "knowledge industries" and "knowledge economies." It is also a topic filled with frustration on the part of practitioners and the level of resource commitment to this function waxes and wanes. This note... View Details
Keywords: Knowledge Management
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  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

financial security and pursuing a dream, according to podcast interviews cited in the first case. Cuscuna insisted on moving forward, saying in interviews that she “didn’t want her kids to have a miserable... View Details
Keywords: by Pamela Reynolds
  • Web

Key Dates - Doctoral

not be accepted. Feb TBD Date TBD 2025 Interviews Top applicants will be contacted mid-February for interviews. First round interviews will be with Doctoral Programs staff. Second round View Details
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

experience I had was unique,” he says. “Was I alone?” DiDonna launched The Sabbatical Project, interviewing some 50 people who had similarly taken time off from their work to see what lessons could be learned from their experiences. He... View Details
Keywords: by Michael Blanding
  • 2023
  • Working Paper

Where Strategy Matters: Evidence from a Global Startup Field Study

By: Nataliya Langburd Wright
The role of strategy for innovative startups is theoretically ambiguous and much debated among practitioners. I interviewed executives of 253 scaling software ventures from 34 countries and scored the alignment of their market and organizational choices to detect... View Details
Keywords: Entrepreneurship And Strategy; Scaling Technology Ventures; Global Contextual Intelligence; Strategy; Entrepreneurship; Global Strategy; Growth and Development Strategy
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  • Other Article

Sustainable Strategies and Net-Zero Goals

By: Mark L. Frigo, Robert S. Kaplan and Karthik Ramanna
In a recent Harvard Business Review article, Kaplan and Ramanna describe a rigorous approach, the E-liability method, for companies’ ESG reporting, especially as it pertains to GHG emissions measurements. They argue that the current standards for measuring... View Details
Keywords: Measurement; Sustainability; Net-zero Emissions; Environmental Sustainability; Integrated Corporate Reporting; Measurement and Metrics; Strategy
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  • 27 Apr 2020
  • News

How Indie Bookstores Fought Their Way Back

  • Research Summary

Reinventing Yourself: Identity and Transformation in Professional Careers

Professor Herminia Ibarra is working on a book about people who change careers. The book explains why, when, and how people find themselves at a crossroads in their career and how they develp the skills they need to make their way successfully to a new professional... View Details
  • March–April 2023
  • Article

The New-Collar Workforce

By: Colleen Ammerman, Boris Groysberg and Ginni Rometty
Many workers today are stuck in low-paying jobs, unable to advance simply because they don’t have a bachelor’s degree. At the same time, many companies are desperate for workers and not meeting the diversity goals that could help them perform better while also reducing... View Details
Keywords: Diversity; Recruitment; Social Issues; Higher Education; Competency and Skills
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  • May–June 2020
  • Article

The New-Market Conundrum

By: Rory McDonald and Kathleen M. Eisenhardt
Brand-new markets are like the wormholes of science fiction, where the usual rules of time and space do not apply. When a market has just been born, the forces of competition there are constantly in flux, it’s unclear who your customers really are, and conventional... View Details
Keywords: New Markets; Markets; Business Model; Strategy; Framework; Innovation and Invention; Value Creation
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  • 2015
  • Working Paper

The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch Cross-Cultural Project Management

By: Ying Zhang, Christopher Marquis, Sergey Filippov, Henk-Jan Haasnoot and Martijn van der Steen
This study investigates the role of national and organisational culture in day-to-day activities of multinational project teams, specifically focusing on differences between Chinese and Dutch project managers. We rely on fieldwork observation and interviews with... View Details
Keywords: Management; Organizational Culture; Projects; Cross-Cultural and Cross-Border Issues; China; Netherlands
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    Unanticipated Gains

    Social capital theorists have shown that some people do better than others in part because they enjoy larger, more supportive, or otherwise more useful networks. But why do some people have better networks than others? 

    Unanticipated Gains argues... View Details

      When the Thought Doesn’t Count

      We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you... View Details
      • Research Summary

      Bringing Worlds Together: Cultural Brokerage in Multicultural Teams (Dissertation)

      Multicultural teams are becoming increasingly prevlaent and crucial for organizational success, yet they face many challenges that stem from their cultural differences. How can multicultural teams mitigate the risks of working across... View Details
      Keywords: Cultural Brokerage; Multicultural Teams; Cross-cultural Collaboration; Creativity
      • October 2021
      • Article

      Directors' Perceptions of Board Effectiveness and Internal Operations

      By: J. Yo-Jud Cheng, Boris Groysberg, Paul M. Healy and Rajesh Vijayaraghavan
      We contribute to the growing literature on the effectiveness of corporate boards by examining the effect of two insights that have been largely unexplored in prior studies that use public data. First, since boards’ responsibilities are wide-ranging, more holistic... View Details
      Keywords: Boards Of Directors; Corporate Governance; Governing and Advisory Boards; Performance Effectiveness; Perception
      Related
      • 2024
      • Working Paper

      Transforming the Federal Bureau of Investigation: Outcome and Process Framing

      By: Ryan Raffaelli, Tiona Zuzul, Ranjay Gulati and Jan Rivkin
      This twelve-year qualitative study examines how Director Robert Mueller and his senior team profoundly transformed the United States Federal Bureau of Investigation (FBI) after the 9/11 terrorist attacks. Drawing on 138 interviews within the FBI and Mueller’s... View Details
      Keywords: Mission and Purpose; Transformation; Government and Politics; Organizational Change and Adaptation
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      • Article

      From Counting Risk to Making Risk Count: Boundary-Work in Risk Management

      By: Anette Mikes
      For two decades, risk management has been gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the... View Details
      Keywords: Risk Management; Banks and Banking; Financial Crisis; Expansion; Organizational Culture; Management Teams; Managerial Roles
      Related
      • 2011
      • Working Paper

      From Counting Risk to Making Risk Count: Boundary-Work in Risk Management

      By: Anette Mikes
      For two decades, risk management has been gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Taleb, 2007; Power, 2009). This paper asks whether the... View Details
      Keywords: Forecasting and Prediction; Financial Crisis; Risk Management; Measurement and Metrics; Organizational Culture; Situation or Environment; Banking Industry
      Related
      • March 2006 (Revised February 2007)
      • Case

      UBS: Towards the Integrated Firm

      By: Rajiv Lal, Nitin Nohria and Carin-Isabel Knoop
      In late June 2005, UBS Group CEO Peter Wuffli--anointed "Master of Zurich" by the financial press--was returning to Zurich from the firm's latest three-day Senior Leadership Conference (SLC). Tapping 600 top managers, this SLC featured an outdoor event at a former... View Details
      Keywords: Integration; Programs; Leadership; Talent and Talent Management; Trust
      Related

        Sustainability in the Boardroom

        More and more companies recognize the importance of corporate responsibility to their long-term success—and yet the matter gets short shrift in most boardrooms, consistently ranking at the bottom of some two dozen possible priorities. Many years ago labor conditions... View Details