Interviewing - Publications - Faculty & Research

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

mature industries, such as Swiss watchmakers and pencil makers, that have been able to reinvent themselves in the wake of radical technological change. He calls this phenomenon “technology reemergence.” Over the past eight years, he has visited bookstores in 26 states,... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

15 Jan 2018
Research & Ideas

A Better Business Model for Fighting Cancer

The Kraft team is conducting interviews to evaluate models at the Cystic Fibrosis Foundation (philanthropy); at Stanford’s StartX and MIT’s Sandbox (incubator); and at Breakout Labs and Root Capital (venture philanthropy). “We’re... View Details

Keywords: by Julia Hanna; Health; Pharmaceutical

03 Jan 2017
Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

communal, but rather personal and private. “One woman wrote about gathering all the pictures of her and her ex-boyfriend, taking them to the park were they met, and tearing them up,” Norton recalled in an interview with Working Knowledge.... View Details

Keywords: by Carmen Nobel

09 May 2011
Research & Ideas

Moving From Bean Counter to Game Changer

top management level." Mikes began her research in 2005 in England, where she earned her PhD from the London School of Economics. (Hall and Millo are both employed there.) Within five years, she had interviewed 60 risk management... View Details

Keywords: by Kim Girard; Banking

01 Oct 2009
What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

accepting full responsibility for outcomes and holding others accountable for their performance." Having established a framework for authentic leadership, George and his coauthor then personally interviewed 125 leaders they identify... View Details

Keywords: by Jim Heskett

02 Jun 2009
First Look

First Look: June 2, 2009

experience—time spent onsite observing the people, places, and norms of a distant locale—is crucial in globally distributed collaboration, how such experience actually affects interpersonal dynamics is poorly understood. Based on 47 semi-structured View Details

Keywords: Martha Lagace

05 Mar 2008
What Do You Think?

Where Will Management Innovation Take Us?

since the early part of the twentieth century, he believes the time may be right for significant change. He's not alone. Theodore Zeldin, a British historian who has spent a great deal of time studying the world of work, stated recently in an View Details

Keywords: by Jim Heskett

06 Oct 2011
What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

responding with creative solutions to puzzles posted on the Facebook website are given interviews regardless of what their resume information might contain. Many are hired. Such analytics often represent "deep indicators" of the... View Details

Keywords: by James Heskett

28 Jul 2003
Research & Ideas

It’s India Above China in New World Order

will be tomorrow." How these two models play out has great significance not just for Asia but also for other parts of the world that want to benefit from their lessons and avoid their mistakes. Huang and Khanna recently collaborated on an e-mail View Details

Keywords: by Martha Lagace

29 Oct 2013
First Look

First Look: October 29

are increasingly examining the adoption and impact of ERM, but the studies are inconsistent and inconclusive, due, we believe, to an inadequate specification of how ERM is used in practice. Based on a ten-year field project, over 250 View Details

Keywords: Sean Silverthorne

08 Mar 2004
Research & Ideas

Secret to Success: Go for “Just Enough”

target of success in their new book Just Enough: Tools for Creating Success in Your Work and Life (Wiley, 2004). After conducting hundreds of interviews with high achievers, they developed a framework for thinking about integrating four... View Details

Keywords: by Laura Nash & Howard Stevenson

21 Feb 2017
First Look

First Look at New Research: February 21

explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details

Keywords: Carmen Nobel

15 Nov 2001
Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

HBS Working Knowledge contributor Carol Elsen conducted an e-mail interview with Paul Gompers and Josh Lerner about their new book, The Money of Invention: How Venture Capital Creates New Wealth. Elsen: Since the dot-com implosion, how... View Details

Keywords: by Carol Elsen; Financial Services

08 Dec 2015
Research & Ideas

You Won't Make It If You Fake It

salary. Had I tried to fake my leadership and knowledge of the appliance industry, I surely would have failed. In the research for Discover Your True North, we interviewed 170 leaders from 23 to 93 years old. Not one of them talked about... View Details

Keywords: by Bill George

06 Aug 2013
First Look

First Look: August 6

what still remained to be done. The case examines the evolving experiences of male and female MBAs over the decades through interviews with dozens of HBS alumni, as well as the experiences of female faculty at the School. The case... View Details

Keywords: Anna Secino

29 Jan 2013
Research & Ideas

Creating the Perfect Super Bowl Ad

advertisers ways to spend ad dollars more shrewdly. "They need to use entertainment judiciously," he says. "It's very expensive. They have to ask: Why do we need to entertain so much?" During an interview in his office, Teixeira, who has... View Details

Keywords: by Kim Girard; Advertising; Media & Broadcasting

12 Dec 2012
Research & Ideas

Book Excerpt: Strength in Numbers

policy is the need to make that policy appear legitimate," he writes. In this excerpt from Chapter one, Trumbull discusses how collective interests can lead to a rapid collective response. Read an interview with the author. The Surprise... View Details

Keywords: Re: Gunnar Trumbull

05 Jan 2009
Research & Ideas

Most Popular Articles and Working Papers 2008

scrutiny. Time to manage your own professional image before others do it for you. An interview with professor Laura Morgan Roberts. 2. The Seven Things That Surprise New CEOs In the newly released book On Competition, professor Michael E.... View Details

Keywords: by Staff

13 Nov 2006
Research & Ideas

Science Business: What Happened to Biotech?

uncertainty, the complex and heterogeneous nature of the scientific knowledge base, and the rapid pace of scientific progress. "The health of the sector depends on how well it can cope with all three of these challenges," writes Pisano. In this View Details

Keywords: by Sean Silverthorne; Biotechnology

26 Nov 2001
Research & Ideas

Women Entrepreneurs Use Springboard for Funding

hundred and fifty volunteers helped screen and interview the applicants who met the September 6 deadline. Winning applicants then received hands-on coaching from McKinsey & Co. and Springboard to help them refine their business models... View Details