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Show Results For
- All HBS Web
(3,231)
- People (4)
- News (790)
- Research (2,124)
- Events (16)
- Multimedia (15)
- Faculty Publications (1,505)
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
restrictions imposed by the intermediaries, who want consumers to focus less on price differences and more on the benefits of value-added services that they provide, such as... View Details
- July 2011
- Teaching Note
The National Geographic Society (TN)
By: David A. Garvin
Teaching Note for 311-002. View Details
- September 24, 2021
- Article
A Labor Movement for the Platform Economy
By: Li Jin, Scott Duke Kominers and Lila Shroff
Platforms are fundamentally changing the contract between workers and companies—and the workers and creatives that create value for platform companies, and rely on platforms for their livelihoods, often have little power when it comes to getting their concerns... View Details
Keywords: Gig Workers; Decentralized Collective Action; Internet and the Web; Labor; Labor and Management Relations; Digital Platforms
Jin, Li, Scott Duke Kominers, and Lila Shroff. "A Labor Movement for the Platform Economy." Harvard Business Review Digital Articles (September 24, 2021).
- November 1994 (Revised August 1998)
- Teaching Note
The King-Size Company TN
By: David E. Bell
Teaching Note for (9-595-013). View Details
- March 17, 2021
- Other Article
Beyond Pajamas: Sizing Up the Pandemic Shopper
By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
While the pandemic is still playing out, our preliminary investigations... View Details
While the pandemic is still playing out, our preliminary investigations... View Details
Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; United States; United Kingdom
Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021).
- 05 Sep 2014
- Blog Post
CPD on the Road in Manila
the 40+ medians common throughout Europe and Japan. Labor continues to be one of the country’s biggest exports with overseas workers remitting cash to their families back home,... View Details
- November 2013
- Teaching Note
Barnes & Noble: Managing the E-Book Revolution
By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer
In 2012, Barnes & Noble found itself in a difficult position. While the company had weathered the advent of online retailing relatively well, the arrival of electronic books (e-books) threatened the company's viability. Primary competitor Borders had already fallen by... View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
"name your own price" devices, permission marketing, group buying, price comparison engines, car purchase Web sites, mass customization, etc. It is still largely a new way of thinking whose domain View Details
Keywords: by Martha Lagace
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who... View Details
Keywords: by Sean Silverthorne
- 05 Sep 2000
- What Do You Think?
Whither the Information Economy?
"person-to-person" basis, with or even without an Internet intermediary. Cleveland provided one of the first theoretic explanations for the New Economy. Because of... View Details
Keywords: by James Heskett
- September 2002
- Case
Pura Vida Coffee
By: James E. Austin and Allen S. Grossman
Tells the story of two HBS graduates who sell gourmet coffee over the Internet to support an outreach ministry in Costa Rica. View Details
Austin, James E., and Allen S. Grossman. "Pura Vida Coffee." Harvard Business School Multimedia/Video Case 303-051, September 2002.
- Web
Shared Value Measurement - Institute For Strategy And Competitiveness
integrated shared value strategy and measurement process includes four steps. The Shared Value Measurement Process The above steps originate from View Details
- December 2019
- Case
Walmart Ecommerce (A): Picking up the Pace
By: Ramon Casadesus-Masanell and Karen Elterman
This case is an abridged version (part 1 of 2) of "Walmart's Omnichannel Strategy: Revolution or Miscalculation?" HBS Case No. 720-370. The (A) case discusses Walmart's early forays into online retail, as well as improvements made under Doug McMillon beginning in 2014.... View Details
Keywords: Acquisition; Strategy; Internet and the Web; Distribution; Distribution Channels; Competitive Strategy; Retail Industry; Bentonville; Arkansas; United States
Casadesus-Masanell, Ramon, and Karen Elterman. "Walmart Ecommerce (A): Picking up the Pace." Harvard Business School Case 720-425, December 2019.
- 01 Apr 2000
- News
Strike Up the Broad(band)
could just as likely widen the divide between rich and poor, because information technology to date has generally increased the demand for skilled, higher-paid workers while... View Details
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
funding. Things have changed with the rise of the Internet and dot-coms; VCs now take a much more proactive role in View Details
Keywords: by Susan Young
- 23 Mar 2022
- Blog Post
Learning Curve: The Brother-and-Sister Team Behind a New Edtech Nonprofit
As the children of civil servants living in northern India, siblings Azeez Gupta (MBA 2019) and Namya Mahajan (MBA 2022) enjoyed educational advantages that millions of their lower-income peers did... View Details
- 01 Jun 2022
- News
Eyes in the Skies
machine-learning algorithms running on massive on-demand cloud-computing platforms like Amazon Web Services. At the same time, a trifecta of trends—namely, the widespread... View Details
Keywords: Alexander Gelfand
- 01 Sep 2010
- News
Reinventing the Annual Report
especially in Europe and Japan — are also starting to issue corporate social responsibility (CSR) or sustainability reports. Sometimes these are mailed with the annual report, but more often they have to be... View Details
Keywords: Robert G. Eccles
- 01 Jun 2002
- News
Pursuing the Ultimate Deal
make that leap, Ross implied, requires a degree of self-knowledge; Arafat, he concluded, ultimately could not close the deal “because he didn't know himself.” Web Exclusive: Dennis Ross - Middle East Peace... View Details