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  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; United States
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  • June 2019
  • Case

ClearLife: From Prospect to Platform

By: Alexander Braun, Lauren Cohen, Mauro Elvedi and Jiahua Xu
ClearLife’s first product was a trading and analytics platform for participants in the U.S. life settlement market, the secondary market for life insurance. ClearLife played a key role in facilitating transactions and devising a common language for expressing value and... View Details
Keywords: Digital Platforms; Insurance; Entrepreneurship; Expansion; Diversification; Strategy
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  • May 2017
  • Article

When Discounts Raise Costs: The Effect of Copay Coupons on Generic Utilization

By: Leemore S. Dafny, Christopher Ody and Matt Schmitt
Branded pharmaceutical manufacturers frequently offer “copay coupons” that insulate consumers from cost sharing, thereby undermining insurers’ ability to influence drug utilization. We study the impact of copay coupons on branded drugs first facing generic entry... View Details
Keywords: Brands and Branding; Insurance Industry; Insurance Industry
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  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition,... View Details
Keywords: by Regina E. Herzlinger; Health
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

for systemically risky firms that would take a holistic look at the five systems to identify weaknesses, make recommendations to managers and boards, and set regulatory policies, including assessing charges... View Details
Keywords: Martha Lagace
  • 27 Feb 2020
  • Sharpening Your Skills

How Following Best Business Practices Can Improve Health Care

Either Heal Health Care?A public insurance option could use its scale to hold prices down, but only if the approach avoids the financing gimmicks that are undermining Medicare. Research Papers Cohort Turnover View Details
Keywords: by Sean Silverthorne; Health; Medical Devices & Supplies
  • 22 Jun 2009
  • Research & Ideas

“Too Big To Fail”: Reining In Large Financial Firms

banking under the Glass-Steagall Act. As Moss is quick to point out, there was an implicit strategy: "We insured and regulated the most systemically dangerous part of the system, the commercial banks, View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • March 18, 2009
  • Article

Regulate, Baby, Regulate

The U.S. today faces its biggest economic crisis since the Great Depression. That is why Barack Obama and his team have been looking to Franklin Delano Roosevelt for help. The stimulus measure passed by Congress in February that includes money for building... View Details
Keywords: Financial Crisis; Management Teams; Infrastructure; Insurance; Negotiation Deal; Government and Politics; Governing Rules, Regulations, and Reforms; Credit; Banks and Banking; Debt Securities; United States
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  • Career Coach

Phil Wong

operational foundation for running healthcare practices. Prior to pivoting into healthcare, Phil was a portfolio manager at a fund of hedge funds managing $1Bn+ on behalf of pension plans and insurance... View Details
Keywords: Entrepreneurship; Corporate Finance; Financial Services (All); Investment Banking; Financial Services (All); Investment Management; Financial Services (All); Private Equity; Financial Services (All); Venture Capital; Financial Services (All); Health Care; Startup - Founder; Entrepreneurship
  • 01 Mar 2016
  • News

Off Script

(Thinkstock) Prescription drug spending increased by more than 13 percent in the United States in 2014, raising health insurance premiums and the ire of consumers and... View Details
Keywords: Insurance Carriers and Related Activities; Insurance Carriers and Related Activities
  • 07 Sep 2019
  • Op-Ed

Even for Non-Believers, These Are the Next Steps on Climate Change

insurance risk maps drawn by the Federal Emergency Management Agency show lower State Street in Boston, the location of a popular hotel and a subway entry, in the 1 percent flood risk zone. This means that... View Details
Keywords: by John Macomber
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

risks of business ownership and relaxing credit constraints," Olds writes in the 2014 paper "Entrepreneurship and Public Health Insurance." Studying The Social Safety Net Olds grew up on... View Details
Keywords: by Carmen Nobel; Health
  • 15 Aug 2007
  • Op-Ed

3 Steps to Reduce Financial System Risk

set of investors who previously had limited access to complex derivative products. These include insurance companies and public and private pension funds. They see the products... View Details
Keywords: by Mohamed El-Erian; Financial Services; Banking
  • 29 Jun 2015
  • HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

Carolinas, many hospitals don't have the resources, commitment, and management capacity to build and oversee a complex data analytics system. Insurance companies: Large View Details
Keywords: by Dina Gerdeman; Health; Technology
  • 04 May 2009
  • Research & Ideas

What’s Next for the Big Financial Brands

Insurance Corporation. Today, the FDIC is the most important ingredient brand in the world, way more important than Intel. Trust in the FDIC and the United States Government enables consumers to confidently... View Details
Keywords: by John Quelch; Banking; Financial Services
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

really pay off when companies need that goodwill from the public? In a recent working paper, No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events, Oberholzer-Gee set out to test the View Details
Keywords: by Michael Blanding; Energy
  • 11 Aug 2014
  • HBS Case

The Business of Behavioral Economics

health insurance company, social norming can cut both ways. In the project, the company set up an intervention to increase participation in using "walk stations" that allow employees to exercise on a treadmill as they work. John View Details
Keywords: by Michael Blanding; Food & Beverage; Health
  • 03 Jul 2012
  • Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

the average expenses of the sick enrolled in state high-risk pools ranged from $8,000 to $24,000. Even the top 10 percent of taxpayers, with incomes over $110,000, could barely afford these sums. Sick people are currently insured because... View Details
Keywords: Re: Multiple Faculty; Health
  • May 2002
  • Case

Mellon Investor Services

By: Thomas J. DeLong
James Aramanda, head of Mellon Investor Services, must decide how to change the focus of his business. He works with consultants to create a change strategy to enhance a business that is already doing well. Will he be able to interest his professionals in changing the... View Details
Keywords: Organizational Change and Adaptation; Change Management; Innovation Leadership; Growth and Development Strategy; Business Strategy; Management Teams; Insurance Industry; Insurance Industry; United States
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  • October 26, 2022
  • Article

Climate Risk Is Growing. Is Your Company Prepared?

By: John D. Macomber
Most people don’t have a strategy for how to handle the worsening perils of flooding, wildfires and extreme heat. They should adopt a four-step process for protecting their property, whether it be a home or a business. First, they should prioritize how important... View Details
Keywords: Climate Risk; Climate Change; Risk Management; Crisis Management; Insurance
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