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  • 2016
  • Book

Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business

By: John A. Quelch
The public health footprint associated with corporate behavior has come under increased scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare.

Consumers, Corporations, and Public... View Details
Keywords: Consumer; Corporate Culture; Public Health; Consumer Behavior; Marketing Strategy; Corporate Strategy; Health; Innovation and Invention; Innovation and Management; Supply Chain Management; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Asia; Oceania; North and Central America; Middle East; Latin America; Europe
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  • 03 Jun 2020
  • Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

of equal or greater concern: Will shoppers, diners, students, and workers feel safe returning? How can they be comfortable that the space is safe beyond just taking someone’s word for it? Cautious and shell-shocked employees and customers—as well as skittish lenders... View Details
Keywords: by John Macomber and Joseph Allen; Real Estate
  • 01 May 2009
  • What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

latitude," and insuring "no negative consequences" associated with failure of innovative ideas. The right kind of leadership—capable of building trust, the willingness to take risk, and establishing a culture tolerant of... View Details
Keywords: by Jim Heskett
  • 17 Nov 2003
  • Research & Ideas

The Business Case for Diabetes Disease Management

the latest test results. A third approach—less common—is to create a coordinated "virtual team" around the patient, by sharing lab data, insurance claims data, and pharmacy data in an attempt to enhance overall care. Another... View Details
Keywords: by Martha Lagace; Health
  • 28 Apr 2003
  • Research & Ideas

Shareholders Key to Corporate Reform

other out and to work in concert on issues on which they share common ground.—Cynthia A. Montgomery and Rhonda Kaufman Reinvigorate Shareholders. As Michael Jensen observed in a 1993 Journal of Finance article, "Financial institutions such as banks, pension funds,... View Details
Keywords: by Cynthia A. Montgomery & Rhonda Kaufman
  • 24 Sep 2007
  • Research & Ideas

The FDA: What Will the Next 100 Years Bring?

and business. My plan is to compare internationally the legal and regulatory limits countries put on the ability to commercialize health information and what this tells us about the prospects for global health-care businesses. I have been observing that changes in... View Details
Keywords: by Sean Silverthorne; Biotechnology; Consumer Products; Food & Beverage; Health
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

the OCC and Federal Deposit Insurance Corporation (FDIC) would make such partnerships expensive and complicated to implement. Enabling these partnerships to flourish requires clear, consistent, and non-overlapping rules from the multiple... View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
  • 05 Dec 2011
  • Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

hypothesis in a lab setting that involved recalling the Ten Commandments, and then performed a similar ethical field study at an insurance company, where they successfully replicated the findings they saw in the lab. "This was nice, since... View Details
Keywords: by Carmen Nobel
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

others. Our results can help explain a variety of behavioral phenomena including the structure of social insurance programs, patterns of public good provision, and why transactions that turn money into time are often deemed repugnant.... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

company's brand among its stakeholders. Glass needed to weigh the pros and cons of private capital versus federal assistance or somehow combine the two. This case reviews the impact of the financial crisis on the life insurance and... View Details
Keywords: Martha Lagace
  • 17 Jun 2014
  • First Look

First Look: June 17

offline. While Progress grapples with the scope of the repairs and an increasingly skeptical insurance provider, the Duke board begins to doubt their choice for the leader of the combined companies. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

and suggests that corporate diversification can serve an important insurance function for investors. Download the paper: http://www.hbs.edu/research/pdf/10-101.pdf The Psychological Costs of Pay-for-Performance: Implications for Strategic... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

"loose" deal, in which the buyer engages in a mad dash from signing to closing in order to avoid getting "jumped." The British even have a term when someone else jumps your deal—it's called "gazumping." You can even buy gazumping View Details
Keywords: by Julia Hanna
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

big bucks in the minds of most consumers. We see similar efforts by magazines that advertise their low per-issue prices or insurance companies that break the cost of their premiums down to a low, per-day cost. All these efforts are... View Details
Keywords: by Manda Mahoney
  • 05 Jan 2010
  • First Look

First Look: January 5

policy would be in the best interest of the United States, and what levers (if any) the U.S. government could pull in order to insure that such a policy would be carried out. What would the three actors decide, and how would their... View Details
Keywords: Martha Lagace
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details
Keywords: by Roger Thompson
  • 24 May 2011
  • First Look

First Look: May 24

through signature—e.g., at the end of tax returns or insurance policy forms. Yet even when people care about morality and want to be seen as ethical by others, they sometimes transgress when beneficial to their own self-interest, at great... View Details
Keywords: Sean Silverthorne
  • May 25, 2016
  • Comment

How Consumers and Businesses are Reshaping Public Health

By: John A. Quelch
Healthcare and education are two issues in which citizens around the world, rich and poor, are passionately interested. It has long been appreciated that the way that a society treats its youngest and oldest members says much about its moral maturity. Economic... View Details
Keywords: Healthcare; Consumer Power; Innovation In Healthcare Delivery; Mobile Healthcare; Transition; Transformation; Trends; Customer Satisfaction; Customer Value and Value Chain; Health Care and Treatment; Information; Collaborative Innovation and Invention; Independent Innovation and Invention; Innovation and Management; Innovation Leadership; Management; Marketing; Markets; Planning; Problems and Challenges; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; Insurance Industry; South America; North and Central America; Middle East; Europe; Asia
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  • 20 Dec 2016
  • First Look

December 20, 2016

lower directors’ and officers’ insurance premiums for Canadian firms after the ruling. I then show that the information environment deteriorated for cross-listed firms after the ruling. The results are more pronounced for firms with low... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

individual and collective experiences to foster innovation rather than about setting direction and mobilizing people to follow. In this chapter, we show what it takes to insure that an organization is willing and able to innovate. We... View Details
Keywords: Martha Lagace

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