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  • All HBS Web  (2,653)
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  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

identifying recurring problems. User communities can also lower costs by providing limited product support—especially for products and services that have been phased out—or informal support for hiring and training. Companies that have yet... View Details
Keywords: by Danielle Kost
  • 12 Oct 2016
  • Research & Ideas

Break the Rules of How Business is Done

letter outlines very clearly where a new hire will sit in the organization and what their first week of work will look like. They have transformed the on-boarding process by starting with the offer letter vs. waiting for a new employee to... View Details
Keywords: by Julia B. Austin
  • 27 Feb 2006
  • Research & Ideas

Take Responsibility for Rising Stars

behaviors of the individuals you choose go through the organization like a rifle shot; they can be felt at the line level within months. We can't afford to hire or promote people with the wrong values. It's a path to mediocrity."... View Details
Keywords: by Jeffrey M. Cohn, Rakesh Khurana & Laura Reeves
  • 30 Jun 2003
  • Research & Ideas

Computer Security is For Managers, Too

don't hire armed guards to prevent the occasional nonbusiness use of copy machines, nor do you keep your company's cash in a filing cabinet. You protect each corporate resource in proportion to its value. The same principle applies to... View Details
Keywords: by Robert D. Austin & Christopher A.R. Darby
  • 12 Feb 2019
  • First Look

New Research and Ideas, February 12, 2019

trials be run in-house or outsourced? Should Carson hire employees who might eventually be laid off—an unpopular option in Japan—or could he find a company with enough cultural sensitivity to run the trials in Asia? Carson would have to... View Details
Keywords: Dina Gerdeman
  • 26 Aug 2009
  • Op-Ed

Where Cash for Clunkers Ran Off the Road

cumbersome. Each clunker required dealer salespeople to complete 11 forms, the online computer system set up by Citi was slow and sometimes crashed, and extra workers had to be hired to process C4C claims. Only $145 million of $1.9... View Details
Keywords: by John Quelch; Auto
  • 11 Mar 2014
  • First Look

First Look: March 11

exploit a natural experiment where the assignment of managers for newly hired college graduates is mandated by rigid HR rules and is uncorrelated to observable characteristics of the graduates. Given this assignment protocol, I find that... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Uncovering Racial Discrimination in the ‘Sharing Economy’

accuracy.) The researchers also hired a team of workers through the crowdsourcing marketplace Amazon Mechanical Turk (AMT), a popular source of data processing assistance. The workers examined the property photos on each listing and rated... View Details
Keywords: by Carmen Nobel; Construction; Real Estate; Advertising
  • 02 Jan 2018
  • Research & Ideas

The Most Popular Stories and Research Papers of 2017

Favor Men Why are women discriminated against in hiring decisions? Research by Katherine Coffman, Christine Exley, and Muriel Niederle finds the answer is more subtle than expected. The Right Way to Cry in Front of Your Boss Crying at... View Details
Keywords: by Sean Silverthorne
  • 04 Nov 2002
  • What Do You Think?

What’s Best for the Corporate Brain?

organizations, like Southwest Airlines, seek to minimize employee turnover and go to great lengths to avoid downsizing, concentrating instead on very careful hiring and training. Others, like GE, in addition to providing an array of... View Details
Keywords: by James Heskett
  • 05 Feb 2015
  • Research & Ideas

How New BofA Executives Learn its ’Deep Smarts’

Transfer: Tools for Managing Your Company's Deep Smarts Dorothy Leonard, Walter Swap, and Gavin Barton Bank of America has recognized the need to ensure that leaders get off to a fast start as well as the need to reduce the high rate of failure among newly View Details
Keywords: Re: Dorothy A. Leonard; Banking
  • 26 Jan 2016
  • First Look

January 26, 2016

English-language conference calls of non-U.S. firms, we find that the calls of firms in countries with greater language barriers are more likely to contain non-plain English and erroneous expressions. For non-U.S. firms that hire an... View Details
Keywords: Sean Silverthorne
  • 03 Jan 2018
  • Sharpening Your Skills

5 Career-Related New Year’s Resolutions (and 5 Tips for Keeping Them)

feels compelled to share every sordid moment of your life online, yet are also aware that most job recruiters check candidates’ social media channels during the hiring process? Then maybe you rely on apps like Snapchat and Instagram... View Details
Keywords: by Carmen Nobel
  • 02 Nov 2016
  • Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

from an increase in new hires and the balance from an increase in earnings. Interestingly, the United Kingdom has followed suit, charging a newly created small business commissioner post with tackling what the U.K.’s Federation of Small... View Details
Keywords: by Karen Mills
  • 01 Mar 2010
  • Op-Ed

A Golden Opportunity for Ford and GM

This will take enormous effort, ingenuity, and discipline along with massive investments. In this regard, Ford has the jump on GM. When Mulally was hired from Boeing in 2006, Ford was in trouble. The company was stretched thin with too... View Details
Keywords: by Bill George; Auto
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

recognition, and involvement of top management in the hiring and retention decisions regarding large numbers of managers. Many organizations don't know the profitability of their existing customers. Many treat all customers basically the... View Details
Keywords: by Manda Mahoney
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Edmondson, and Yi Kwan ChuHarvard Business School Case 411-040 This case illustrates the complexity and importance of hiring decisions in the Chinese operation of a global design and innovation firm. Purchase this... View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709024 Yieldex (A) Harvard Business School Case 809-090 Yieldex Founder, Doug Cosman, is faced with the decision to sell his young software start-up for $4 million or to hire... View Details
Keywords: Martha Lagace
  • 15 Oct 2008
  • First Look

First Look: October 15, 2008

with a number of questions. What were the implications of moving from an open hiring market to the placement of cohorts of BTR graduates in high-priority schools? Was BTR's model sufficient to prepare new teachers to join struggling... View Details
Keywords: Martha Lagace
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Truth and Deception, edited by M. S. McGlone and M. L. Knapp. Routledge, 2008 Abstract When people behave in ways that might appear selfish, prejudiced or perverted, they engage in a host of strategies designed to justify questionable behavior with rational excuses:... View Details
Keywords: Martha Lagace
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