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      • October 2004
      • Case

      DNA Traceability at Maple Leaf Foods

      By: Ray A. Goldberg, Joan McRobbie and Matthew L. Reisman
      Maple Leaf Foods is concerned about the bovine spongiform encephalopathy (Mad Cow Disease) issue in Canada and the reputation of Canadian meat products in the domestic and global markets. DNA can now trace products from sow and piglets to consumer pork products.... View Details
      Keywords: Food; Globalization; Nutrition; Performance Efficiency; Performance Improvement; Safety; Technology Adoption; Food and Beverage Industry; Canada
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      Goldberg, Ray A., Joan McRobbie, and Matthew L. Reisman. "DNA Traceability at Maple Leaf Foods." Harvard Business School Case 905-407, October 2004.
      • October 2004 (Revised July 2005)
      • Case

      Kinetic Concepts, Inc.

      By: Jay W. Lorsch, Dwight B. Crane and Ashley Robertson
      Raises issues about how the nature and function of a board changes as a company moves from ownership by its employees, including the founder, to ownership by a private equity firm, Fremont Partners, culminating in a highly successful IPO. Gives students the opportunity... View Details
      Keywords: Private Equity; Governing and Advisory Boards; Initial Public Offering; Behavior; Organizations; Employee Ownership; Health Care and Treatment; Medical Devices and Supplies Industry; Medical Devices and Supplies Industry; United States
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      Lorsch, Jay W., Dwight B. Crane, and Ashley Robertson. "Kinetic Concepts, Inc." Harvard Business School Case 405-042, October 2004. (Revised July 2005.)
      • July 28, 2004
      • Article

      Generic Dispensing and Substitution in Mail and Retail Pharmacies

      By: Marta Wosinska and Robert S. Huckman
      Keywords: Health; Sales; Pharmaceutical Industry
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      Wosinska, Marta, and Robert S. Huckman. "Generic Dispensing and Substitution in Mail and Retail Pharmacies." Health Affairs (July 28, 2004): W4–409 – W4–416.
      • July 2004 (Revised December 2004)
      • Case

      RelayHealth

      By: Joseph B. Lassiter III and Elizabeth Kind
      RelayHealth provides secure, online communications for doctors, patients, and health plans. The company's services include online consultations, prescription renewals, and appointment scheduling. RelayHealth's business model derives subscription revenue from doctors... View Details
      Keywords: Communication Technology; Internet and the Web; Consumer Behavior; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry; Health Industry
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      Lassiter, Joseph B., III, and Elizabeth Kind. "RelayHealth." Harvard Business School Case 805-021, July 2004. (Revised December 2004.)
      • July 2004 (Revised January 2005)
      • Case

      Shouldice Hospital Limited (Abridged)

      By: James L. Heskett and Roger H. Hallowell
      A hospital specializing in hernia operations is considering whether and how to expand the reach of its services. View Details
      Keywords: Expansion; Service Delivery; Service Operations; Health Care and Treatment; Business Strategy; Health Industry
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      Heskett, James L., and Roger H. Hallowell. "Shouldice Hospital Limited (Abridged)." Harvard Business School Case 805-002, July 2004. (Revised January 2005.)
      • July 2004
      • Supplement

      World Vision International: The AIDS Initiative

      By: Christopher A. Bartlett
      Management discusses the organizational and governance challenges of operating a global network of partner organizations. Then key managers reflect on the decision World Vision must make on the AIDS Hope Initiative--a new strategic direction that challenges many of the... View Details
      Keywords: Health Care and Treatment; Goals and Objectives; Corporate Social Responsibility and Impact; Problems and Challenges; Core Relationships; Welfare; Value; Health Industry
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      Bartlett, Christopher A. "World Vision International: The AIDS Initiative." Harvard Business School Video Supplement 305-701, July 2004.
      • June 2004
      • Supplement

      CareGroup

      By: F. Warren McFarlan
      Keywords: Health Industry
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      McFarlan, F. Warren. "CareGroup." Harvard Business School Video Supplement 304-812, June 2004.
      • 2004
      • Book

      Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers

      By: Regina E. Herzlinger
      Keywords: Customers; Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers. San Francisco: Jossey-Bass, 2004.
      • June 2004
      • Article

      Redefining Competition in Health Care

      By: M. E. Porter and Elizabeth Olmsted Teisberg
      Keywords: Competition; Health; Health Industry
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      Porter, M. E., and Elizabeth Olmsted Teisberg. "Redefining Competition in Health Care." Harvard Business Review 82, no. 6 (June 2004).
      • May 25, 2004
      • Article

      Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Ownership; Governing Rules, Regulations, and Reforms; Health Industry; United States
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      Herzlinger, Regina E. "Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System." Circulation 109, no. 20 (May 25, 2004): 2376–2378.
      • Article

      Kidney Exchange

      By: Alvin E. Roth, Tayfun Sönmez and Utku Ünver
      Keywords: Health Care and Treatment; Health Industry
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      Roth, Alvin E., Tayfun Sönmez, and Utku Ünver. "Kidney Exchange." Quarterly Journal of Economics 119, no. 2 (May 2004): 457–488.
      • March 2004 (Revised August 2004)
      • Case

      Restricting Foods of Minimal Nutritional Value in Texas Public Schools

      By: Ray A. Goldberg and Hal Hogan
      The Commission of Agriculture in Texas wants to improve the nutritional quality of the school lunch program to help fight obesity in students. It needs the cooperation of the soft drink industry to change their products and the manner in which they provide financial... View Details
      Keywords: Government and Politics; Business and Government Relations; Nutrition; Food; Quality; Education; Education Industry
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      Goldberg, Ray A., and Hal Hogan. "Restricting Foods of Minimal Nutritional Value in Texas Public Schools." Harvard Business School Case 904-420, March 2004. (Revised August 2004.)
      • Article

      Consumer-Driven Health Care: Freeing Providers to Innovate

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Innovation and Invention; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Freeing Providers to Innovate." hfm (Healthcare Financial Management) 58, no. 3 (March 2004): 66–68.
      • 2004
      • Chapter

      Consumer-Driven Health Care: Management Matters

      By: Richard M.J. Bohmer, Amy C. Edmondson and Gary P. Pisano
      Keywords: Health Care and Treatment; Demand and Consumers; Management; Health Industry
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      Bohmer, Richard M.J., Amy C. Edmondson, and Gary P. Pisano. "Consumer-Driven Health Care: Management Matters." Chap. 52 in Consumer-Driven Health Care, edited by Regina E. Herzlinger, 570–588. San Francisco: Jossey-Bass, 2004.
      • Article

      Consumer-Driven Health Care: Taming the Health Care Cost Monster

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Cost; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Taming the Health Care Cost Monster." Journal of Financial Service Professionals 58, no. 2 (March 2004): 44–48.
      • January 2004 (Revised September 2004)
      • Supplement

      NESWC (C)

      By: Michael A. Wheeler and Dana Nelson
      Supplements the (A) case. View Details
      Keywords: Health Industry
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      Wheeler, Michael A., and Dana Nelson. "NESWC (C)." Harvard Business School Supplement 904-061, January 2004. (Revised September 2004.)
      • 2004
      • Chapter

      Genzyme's Gaucher Initiative: Global Risk and Responsibility

      By: Christopher A. Bartlett and Andrew N. McLean
      Keywords: Health Disorders; Corporate Social Responsibility and Impact; Globalization; Risk and Uncertainty; Health Industry; Health Industry
      Citation
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      Bartlett, Christopher A., and Andrew N. McLean. "Genzyme's Gaucher Initiative: Global Risk and Responsibility." Chap. 22 in Problems and Cases in Health Care Marketing, edited by John T. Gourville, John A. Quelch, and V. Kasturi Rangan, 411–434. New York: McGraw-Hill/Irwin, 2004.
      • December 2003 (Revised April 2004)
      • Case

      Dragon's Teeth Vineyards

      By: Alan D. MacCormack, Marius Leibold, Sven Voelpel and Kerry Herman
      Dragon's Teeth Vineyards (DTV) is a South African wine producer that is considering whether to use genetically modified organisms (GMOs) in its wine-making process. GMOs promise to lower the costs of wine production significantly through increased yields and reduced... View Details
      Keywords: Technological Innovation; Growth and Development Strategy; Genetics; Transition; Brands and Branding; Product Development; Product Design; Organizational Change and Adaptation; Technology Adoption; Food and Beverage Industry; Food and Beverage Industry; South Africa
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      MacCormack, Alan D., Marius Leibold, Sven Voelpel, and Kerry Herman. "Dragon's Teeth Vineyards." Harvard Business School Case 604-069, December 2003. (Revised April 2004.)
      • December 2003
      • Article

      Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match

      By: Muriel Niederle and Alvin E. Roth
      Keywords: Labor; Markets; Health Care and Treatment; Health Industry
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      Niederle, Muriel, and Alvin E. Roth. "Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match." Journal of Political Economy 111, no. 6 (December 2003): 1342–1352.
      • Article

      Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

      By: A. Tucker and A. Edmondson
      The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
      Keywords: Health Care and Treatment; Health Industry
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      Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)
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