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- 03 Apr 2012
- First Look
First Look: April 3
goal of residency training. The Confederacy of Heterogeneous Software Organizations and Heterogeneous Developers: Field Experimental Evidence on Sorting and Worker Effort Authors:Kevin J. Boudreau and Karim R. Lakhani Publication:In The Rate and View Details
Keywords: Carmen Nobel
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
gain with considerable pain A crucial point to reinforce is that the vast majority of lift outs involve a team moving from one company (OldCo) to its direct competitor (NewCo). Occasionally, a firm goes out of business and teams move to... View Details
- 03 Mar 2014
- HBS Case
Decommoditizing the Canned Tomato
coming in with their own brands, and you're telling me you're growing. What am I not getting?" It became evident to her that Francesco had a quite sophisticated view not just of the category but also of the food industry. He was building his brand through View Details
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
logistics and profitability while making life much better for workers. Mercadona offers the lowest prices in Spain, and its operational performance exceeds that of comparable Spanish and foreign chains. In 2008, Mercadona's sales per... View Details
- 14 Jun 2011
- First Look
First Look: June 14
Abstract This paper provides a simple model of platforms with direct network effects, in which users value not just the quantity (i.e., number) of other users who join, but also their average quality in some dimension. A monopoly platform... View Details
Keywords: Sean Silverthorne
- 06 Mar 2013
- What Do You Think?
Who Should Manage Our Work Time?
School Senior Lecturer Robert Pozen, formerly chairman of MFS Investment Management, endorses these ideas as well in his book, Extreme Productivity: Boost Your Results, Reduce Your Hours. His basic advice: "Set and prioritize your... View Details
Keywords: by James Heskett
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
from the core reap many benefits, not the least of which is that they deliver returns that satisfy investors while generating the cash they need to invest in more-radical growth and innovation opportunities. You don't want the guys in the... View Details
Keywords: by Paul Michelman
- 08 Jul 2014
- First Look
First Look: July 8
simply begin with the direction you want to go and take a small step. Thinking alone will never change your life-you must ACT. Then evaluate the lessons you learn from that first step, build on them, and take another step in your desired... View Details
Keywords: Carmen Nobel
- 15 Feb 2000
- Research & Ideas
The Right Connections
pharmaceutical companies — what the authors call downstream social capital — had a direct impact on the size of the startup's IPO. "Downstream social capital was essential in attracting the interest of a top View Details
Keywords: by Judith A. Ross
- 02 Jun 2009
- First Look
First Look: June 2, 2009
chemical company, this paper explores the effects of firsthand experience on intersite trust. We find firsthand experience leads not just to direct knowledge of the other, but also knowledge of the self as seen through the eyes of the... View Details
Keywords: Martha Lagace
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
nationalisms, leading to things like sacrifice for the sake of a specific set of purposes, extending the time horizons of governments, and defining a direction for foreign economic policy—almost always away... View Details
Keywords: by Martha Lagace
- 09 Nov 2010
- First Look
First Look: November 9, 2010
versus exploitation innovations impact economic growth through a tractable endogenous growth framework that contains multiple innovation sizes, multi-product firms, and entry/exit. Firms invest in exploration R&D to acquire new... View Details
Keywords: Sean Silverthorne
- 08 Mar 2016
- First Look
March 8, 2016
2012, with a positive current account balance. While it still exports services, it is increasing its assembly of manufactured products and trying to increase mining. For these activities, however, it needs more foreign View Details
Keywords: Sean Silverthorne
- 29 Jul 2014
- First Look
First Look: July 29
movement morphed into a violent, deadly confrontation in January, culminating in February in mass slaughter, an overthrow of government, foreign invasion, and international crisis. The four months that shook Ukraine is a case study on the... View Details
Keywords: Sean Silverthorne
- 09 Jan 2019
- Research & Ideas
The UK Needs a Bold Strategy Around Competition to Survive Brexit
slower to recover than other European nations. Government has focused on lowering taxes, decreasing regulation, and imposing fiscal austerity, but not really addressed deeper weaknesses such as overstretched infrastructure and limited View Details
Keywords: by Michael Blanding
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
of an organization," they continue. "How well a business is able to manage and implement the service delivery process has a direct effect on retention of existing clients, and can have a significant impact on acquiring new... View Details
- 30 Apr 2008
- Sharpening Your Skills
Sharpening Your Skills: Brand Management
personality? How should I think about brand dilution? Does Branding Work For Business-to-business Marketing? B2B Branding: Does it Work? Does it make sense for B2B companies to take a cue from consumer companies and invest in brand... View Details
- 08 Jan 2008
- First Look
First Look: January 8, 2008
hyperbolic discounting and shows in the field that the impact of intrapersonal conflict can be large in magnitude. Download the paper: http://www.hbs.edu/research/pdf/07-099.pdf How Is Foreign Aid Spent? Evidence from a Natural Experiment... View Details
Keywords: Martha Lagace
- 22 Nov 2016
- First Look
November 22, 2016
groups are context dependent and distorted in the direction of representative types. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51546 forthcoming American Indian Business High Stakes Negotiation: Indian Gaming and... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
fail to detect dodges when speakers answer similar—but objectively incorrect—questions (the "artful dodge"), a detection failure that goes hand in hand with a failure to rate dodgers more negatively. We propose that dodges go undetected because listeners'... View Details
Keywords: Sean Silverthorne