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  • All HBS Web  (3,356)
    • People  (6)
    • News  (1,087)
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    • Events  (1)
    • Multimedia  (34)
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  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

led in hopes of rejuvenating the industry pioneer. The tagline for this phase was "Employee First, Customer Second." Can be used in strategy, change management and leadership courses. Purchase this case:... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

deforestation campaign in order to make its supply chain more socially and environmentally responsible. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=907414 Motilal Oswal Financial Services Ltd.: An IPO in India Harvard Business... View Details
Keywords: Martha Lagace
  • 19 Oct 2010
  • First Look

First Look: October 19, 2010

Authors:Scott Snook, Herminia Ibarra, and Laura Ramo Publication:Chap. 22 in Handbook of Leadership Theory and Practice, edited by Nitin Nohria and Rakesh Khurana Abstract Despite the wealth of managerial and scholarly attention paid to... View Details
Keywords: Sean Silverthorne
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

thrive. Many companies in travel and service businesses reward frequent users by bestowing a status that allows them the privilege of high-value services. Take, for example, British Airways, which allows Executive Club members the... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

believed me that Apple had problems. And then when Apple was going down, everybody said, "Yes, of course." We see these wonderful cycles in teaching where people tend to be swayed by the latest fad in the business press about Apple. I tend to see much more... View Details
Keywords: by Sean Silverthorne
  • 28 Mar 2004
  • Research & Ideas

HBS Celebrates Social Enterprise Initiative

educational activities within the HBS community. Our vigorous research program pushed outward the knowledge frontiers and created a rich portfolio of courses and learning opportunities for MBA students and Executive Education... View Details
Keywords: by Manda Salls
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

book, Can China Lead? Reaching the Limits of Power and Growth, coauthored with HBS professor William Kirby and Regina Abrami of the Wharton School. In addition to teaching in several HBS Executive Education programs, McFarlan has been a... View Details
Keywords: by Deborah Blagg
  • 11 May 2011
  • Research & Ideas

Building a Better Board

employee engagement, and even the CEO's leadership style and character. But even these broader assessments can lack accuracy and credibility. Too often, the board members' appraisal is based largely on how the chief View Details
Keywords: by Carmen Nobel
  • 06 Nov 2000
  • What Do You Think?

Succession at GE: What’s Next?

concerning GE's choice of a possible successor to Jack Welch? In your responses there was little of the talk heard in the media about whether it will be possible for someone to successfully succeed Welch. The prevailing opinion was that the kind of View Details
Keywords: by James Heskett
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

Swan (HBS MBA '91), former executive vice president of Nickelodeon and now on the advisory board of Ascend Venture, and Donna Lopiano, executive director of the Women's Sports Foundation. HBS professor Myra... View Details
Keywords: by Martha Lagace
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

technologies which they leveraged to carve a leadership role in the inherently risky artificial fertilization business. As the company grew, its executives grappled with managing the political, ethical, and... View Details
Keywords: Martha Lagace
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

action. Instead, strategy formulation and execution develop from setting a direction and posing a set of questions to be defined, refined, and iteratively answered. Strategy-making is thus about developing and advancing hypotheses to be... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2007
  • Research & Ideas

High Note: Managing the Medici String Quartet

creative leadership very close-up. The business researcher in me was looking for parallels with intimate creative collaboration in general. If you think about it, there aren't too many human collaboration experiences more extreme than a... View Details
Keywords: by Martha Lagace; Music
  • 18 Apr 2023
  • Research & Ideas

What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'

financing transactions and financial statements, and the operating status of coal mines and coal-fired power plants. They spoke with executives at several banks that have implemented coal divestment bans following the 2015 Paris Accords.... View Details
Keywords: by Barbara DeLollis; Financial Services; Mining
  • 19 Dec 2016
  • Research & Ideas

The 10 Most Popular Stories of 2016

leader? Bill George, the creator of the "authentic leadership" approach to management, answers critics and outlines the path for executives to be more effective. Plus: The year’s most downloaded working papers In addition to... View Details
Keywords: by Carmen Nobel
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

pointed out that "So many managers are afraid that attitude is too soft, too difficult to assess and to use as a key hiring criteria." Saurabh Dwivedy commented that "...attitude, morals, ethics, and leadership skills are... View Details
Keywords: by James Heskett
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

among historians and scholars from other disciplines who are taking a historical approach to their work has demanded intellectual leadership. Al Chandler has provided that leadership for more than forty years. Early in his career, he... View Details
Keywords: by Jim Aisner
  • 12 Oct 1999
  • Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

lifelong employer due to global competition and downsizing; rapid turnover of executives and employees; growing concern about the environment; and the crumbling of institutions such as schools and the family. "We're searching for new... View Details
Keywords: by Marguerite Rigoglioso
  • 30 Aug 2011
  • First Look

First Look: August 30

fast and focused innovation, and its execution of that strategy. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/311116-PDF-ENG sweetriot 2.0. Christopher Marquis, Donna Khalife, and Bobbi ThomasonHarvard Business School Case... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

Executive MBA programs who had worked in a range of organizational settings. Overall, our analyses demonstrate that influences on the decision to speak up include both stable and situation-specific factors, such that conceptualizing... View Details
Keywords: Sean Silverthorne
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