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- All HBS Web
(2,029)
- People (1)
- News (342)
- Research (1,496)
- Events (3)
- Multimedia (5)
- Faculty Publications (659)
- 25 Apr 2011
- Research & Ideas
What CEOs Do, and How They Can Do it Better
Why did you come in late on Tuesday? Did you really need an hour and a half for lunch on Wednesday? Why wasn't that report done by Thursday? For most of us, justifying our schedules is an expected part of the job. But what employee hasn't... View Details
Keywords: by Michael Blanding
- 08 Oct 2008
- Research & Ideas
Book Excerpt: A Sense of Urgency
strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details
Keywords: by John P. Kotter
- January 2025
- Case
Netflix: Takedown Troubles
By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Change; Disruption; Competency and Skills; Talent and Talent Management; Customers; Customer Satisfaction; Decision Making; Cost vs Benefits; Demographics; Ethics; Governance; Corporate Accountability; Human Resources; Employees; Recruitment; Retention; Leadership; Management; Crisis Management; Risk Management; Organizations; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Society; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Motion Pictures and Video Industry
- 11 Oct 2016
- First Look
October 11, 2016
Fails—and What to Do about It By: Beer, Michael, Magnus Finnström, and Derek Schrader Abstract—U.S. corporations spend enormous amounts of money—some $456 billion globally in 2015 alone—on employee training and education, but they aren't... View Details
Keywords: Sean Silverthorne
- 04 Apr 2022
- What Do You Think?
As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?
parks—responsible for spreading “pixie dust” for Disney’s “guests”—were supporters of these groups. Within Disney, employees were protesting on social media and organizing walkouts from company theme parks... View Details
Keywords: by James Heskett
- 30 Mar 2023
- Blog Post
Breaking Barriers and Building Community: Get to Know the HBS Women’s Student Association (WSA)
Student Union. Social Events Of course, a large part of the HBS experience is meeting new people and making lifelong friends. Whether it’s small group dinners or happy hours, the WSA regularly hosts events to bring our community of women... View Details
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
such as cutting access to the Internet, companies should enact policies that minimize the distraction on employees. "There are many companies that are prohibiting the private Internet use during official hours," says Piovesan. "It means View Details
Keywords: by Michael Blanding
- Web
Bibliography – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections
HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details
- 2023
- Working Paper
Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs
By: Jacqueline N. Lane, Karim R. Lakhani and Roberto Fernandez
Competence development in digital technologies, analytics, and artificial intelligence is increasingly important to all types of organizations and their workforce. Universities and corporations are investing heavily in developing training programs, at all tenure... View Details
Keywords: STEM; Selection and Staffing; Gender; Prejudice and Bias; Training; Equality and Inequality; Competency and Skills
Lane, Jacqueline N., Karim R. Lakhani, and Roberto Fernandez. "Setting Gendered Expectations? Recruiter Outreach Bias in Online Tech Training Programs." Harvard Business School Working Paper, No. 23-066, April 2023. (Accepted by Organization Science.)
- 12 Mar 2021
- News
My Favorite Case
Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in... View Details
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
learning job-relevant information from the news or social media." Employees get the news first. Nothing erodes trust for employees like learning job-relevant information from... View Details
- 11 Oct 2006
- What Do You Think?
How Do We Respond to the “Dependency Ratio” Dilemma?
Summing Up Dependency ratios are useful as general indicators of future economic and social health. But they must be managed downward on both a micro and macro basis, in the opinion of the majority of respondents to this month's column.... View Details
Keywords: by Jim Heskett
- Web
Recommended Reading - Advancing Racial Equity
social mobility and equality within Britain for Black and ethnicised students and academics in its inherently white Higher Education institutions. It brings together both established and emerging scholars in the fields of Race and... View Details
- 22 Feb 2022
- News
Breaking News
that is just market analysis: Where are the places that are growing or shrinking? What’s the business health of each community? What’s the social capital across different communities? Where is (and isn’t) there philanthropy? On top of... View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
or Hands: How Do Employees Respond to a Radical Global Language Change Over Time? By: Reiche, Sebastian, and Tsedal Neeley Abstract— To understand how recipients respond to radical change over time across cognitive, affective, and... View Details
Keywords: Dina Gerdeman
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Effectiveness Inquiry and Advocacy Show Hide Details Modules Taking Charge Leading Your Team Unleashing Potential in Yourself and Others Your Network Featured Exercises Build a foundation of self-awareness through a 360° assessment (Emotional and View Details
- 01 May 2020
- What Do You Think?
Does Remote Work Mix with Organizational Culture?
of remote work. On the other hand, remote work can provide an alternative to a toxic office culture resulting from management neglect. Armando Del Bosque commented, “Organizational culture helps us find what we love, love what we do and then we can overcome many... View Details
Keywords: by James Heskett
- Web
Drug & Alcohol Policy | About
and the rapid or competitive consumption of alcohol, and their many adverse consequences for students’ health and lives. For faculty and staff, all University employees are prohibited from consuming alcohol or being under the influence of... View Details
- Web
Organizational Leadership Course | HBS Online
are experiencing me, and less averse to having difficult conversations. Juliana Casale Head of Marketing at Crazy Egg Learn to lead at scale and mobilize your employees as you transition your business from a startup into a growth-stage... View Details
- 16 May 2024
- News
On the Job
my first earnings and open a checking account, by myself, in fourth grade. So I started doing that and then my parents, especially my dad, but my mom was into it too, made sure I had amazing summer jobs. Clearly there was quite a tailwind behind me and I was given a... View Details
Keywords: first job; leadership; life experience; career lessons; Finance; Oil and Gas Extraction; Mining; Retail Trade