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  • September 2018 (Revised January 2019)
  • Case

Sobha Group Real Estate: Backward Integration for Quality

By: John Macomber and Alpana Thapar
From humble beginnings in Kerala, India, Mr. PNC Menon built a reputation for quality, detail, and trustworthiness, earning him major construction commissions in the Gulf region. This paved the way for venturing into real estate development in Dubai, UAE. Striving to... View Details
Keywords: Real Estate; Backward Integration; Land Acquisition; Raising Capital; Construction; Family Business; Decision Making; Joint Ventures; Quality; Real Estate Industry; Construction Industry; India; Middle East; Dubai
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  • March 2011 (Revised April 2011)
  • Exercise

The Future of BioPasteur

By: Giovanni Gavetti and Francesca Gino
The purpose of this exercise is to let students experience a few biases that can be deleterious to strategic decision-making. In particular, students are induced to fall into a confirmatory trap, and to experience other biases such as anchoring and sampling bias.... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Outcome or Result; Groups and Teams; Prejudice and Bias; Strategy
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  • April 2013
  • Article

What Roger Fisher Got Profoundly Right: Five Enduring Lessons for Negotiators

By: James K. Sebenius
Roger Fisher, who died in 2012, enjoyed a remarkable career that modeled one way that an academic, especially in a professional school such as law or business, could make a significant, positive, and lasting difference in the world. Distinctive aspects of his career... View Details
Keywords: Bargaining; Conflict Resolution; Dealmaking; Negotiation; Personal Development and Career; Conflict and Resolution
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  • 2021
  • Working Paper

G.I. Joe Phenomena: Understanding the Limits of Metacognitive Awareness on Debiasing

By: Ariella S. Kristal and Laurie R. Santos
Knowing about one’s biases does not always allow one to overcome those biases— a phenomenon referred to as the G. I. Joe fallacy. We explore why knowing about a bias doesn’t necessarily change biased behavior. We argue that seemingly disparate G. I. Joe... View Details
Keywords: Biases; Judgment; Decision-making; Nudge; Debiasing; Illusions; Prejudice and Bias; Decision Making; Behavior; Change
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    Veil-of-Ignorance Reasoning Favors the Greater Good

    The “veil of ignorance” is a moral reasoning device designed to promote impartial decision-making by denying decision-makers access to potentially biasing information about who will benefit most or least from the available options. Veil-of-ignorance reasoning was... View Details

    • January 2011
    • Case

    Shar Matin (A)

    By: David A. Thomas and Elisa Farri
    The head of the subsidiary of a US company faced the decision to present an aggressive growth plan despite his CFO's lack of support. View Details
    Keywords: Business Subsidiaries; Decision Choices and Conditions; Globalized Firms and Management; Leadership; Growth and Development Strategy; Management Teams; United States
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    • 15 Dec 2009
    • First Look

    First Look: Dec. 15, 2009

    Norton Publication:Organizational Behavior and Human Decision Processes, no. 110 (2009): 152-159 Abstract The present investigation explores the neural mechanisms underlying the impact of social influence on... View Details
    Keywords: Martha Lagace
    • 24 Jan 2008
    • Working Paper Summaries

    The Impact of Component Modularity on Design Evolution: Evidence from the Software Industry

    Keywords: by Alan MacCormack, John Rusnak & Carliss Y. Baldwin; Video Game; Web Services
    • 18 Oct 2017
    • Blog Post

    4 Advantages of the MS/MBA: Engineering Sciences Program

    two nuclear physicists for grandparents, I grew up in a strongly STEM household.  My family fostered in me a desire to understand how things worked and I latched on to the then-nascent Internet and computer... View Details
    • March 2008
    • Case

    The Multiple Sclerosis Center of Atlanta

    By: Regina E. Herzlinger and Alfred Martin
    The Multiple Sclerosis Center of Atlanta wishes to expand beyond Georgia. The factors influencing this decision are discussed, including drug treatments currently available, and the impact of future drugs in the FDA pipeline as well as financing issues. View Details
    Keywords: Decision Choices and Conditions; Financing and Loans; Health Care and Treatment; Health Disorders; Medical Specialties; Expansion; Health Industry; Atlanta
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    • May 2021
    • Case

    Roku 2021

    By: David B. Yoffie and Daniel Fisher
    This case is used to explore the strategic concept of "look forward, reason back." Roku in 2021 is trying to figure out the future of television and streaming media. Students are asked to provide a vision for television and streaming media (that is, Look Forward) by... View Details
    Keywords: Television Entertainment; Forecasting and Prediction; Decision Choices and Conditions; Strategy; Strategic Planning; Media and Broadcasting Industry
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    • Article

    Does 'Could' Lead to Good? On the Road to Moral Insight

    By: Ting Zhang, Francesca Gino and Joshua D. Margolis
    Dilemmas featuring competing moral imperatives are prevalent in organizations and are difficult to resolve. Whereas prior research has focused on how individuals adjudicate among these moral imperatives, we study the factors that influence when individuals find... View Details
    Keywords: Moral Insight; Ethical Dilemma; Could Mindset; Divergent Thinking; Moral Sensibility; Creativity; Decision Choices and Conditions
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    • January 2019
    • Case

    First Aid Beauty

    By: Karen Mills and Annie Dang
    In 2008, Lilli Gordon, an experienced financial and skincare entrepreneur, founded First Aid Beauty (FAB). She had discovered a white space in the prestige beauty market: high-end skin solutions that were suitable for sensitive skin. After initial success through... View Details
    Keywords: Prestige Beauty; Skincare; Preferred Shares; Common Stock; Entrepreneurship; Venture Capital; Private Equity; Decision Choices and Conditions; Beauty and Cosmetics Industry
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      Producing Prosperity: Why America Needs a Manufacturing Renaissance

      Companies compete on the decisions they make. For years—even decades—in response to intensifying global competition, companies decided to outsource their manufacturing operations in order to reduce costs. But we are now seeing the alarming long-term effect of those... View Details
      • March 2009 (Revised March 2010)
      • Case

      Groupe Eurotunnel S.A. (A)

      By: Stuart C. Gilson, Vincent Marie Dessain and Sarah Abbott
      In the summer of 2006, the chairman and CEO of Eurotunnel Group is faced with the decision whether to file for bankruptcy protection, after having failed to gain creditor approval of an ambitious out-of-court restructuring plan. The company, which has been attempting... View Details
      Keywords: Restructuring; Capital Structure; Insolvency and Bankruptcy; Laws and Statutes; Risk Management; Rail Industry; France; United Kingdom
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      • September 2006 (Revised March 2012)
      • Case

      Fritidsresor Under Pressure (A): The First 10 Hours

      By: Joshua D. Margolis, Vincent Marie Dessain and Anders Sjoman
      When a tsunami hit Southeast Asia on December 26, 2004, the leadership team at a Swedish tour company must manage a devastating crisis affecting thousands of its customers and employees in Thailand. Documents the challenges the company faced in the first ten hours of... View Details
      Keywords: Decision Choices and Conditions; Leadership; Crisis Management; Natural Disasters; Tourism Industry; Thailand; Sweden
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      • 16 Dec 2015
      • Research & Ideas

      Why ‘Sleep on It’ No Longer Sounds Like Great Advice

      they were with the choice, and how easy the decision was to make, those who had slept tended to be less certain with their choice in the first study, View Details
      Keywords: by Michael Blanding; Retail
      • January 2021 (Revised July 2022)
      • Case

      Snapp: Scaling Under Sanctions in Iran (A)

      By: Meg Rithmire and Gamze Yucaoglu
      The case opens in November 2019 as Eyad Alkassar and Mahmoud Fouz, co-founders of Iran’s first and leading ride-hailing platform, Snapp, find out about Apple’s and Google’s decisions to remove all Iranian apps from their respective application stores.
      The case... View Details
      Keywords: Sanctions; Change Management; Disruption; Volatility; Decision Choices and Conditions; Cross-Cultural and Cross-Border Issues; Government and Politics; International Relations; National Security; Risk Management; Crisis Management; Transportation Industry; Iran; Middle East
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      • August 2024
      • Background Note

      Your True Moral Compass

      By: Joseph L. Badaracco
      This note explores the concept of a "moral compass" for making difficult decisions in leadership roles. It argues that the standard view of a moral compass as a simple, internal guide is inadequate for complex situations. Instead, it proposes that our true moral... View Details
      Keywords: Moral Sensibility; Decision Choices and Conditions
      Related
      • 2023
      • Working Paper

      The Limits of Algorithmic Measures of Race in Studies of Outcome Disparities

      By: David S. Scharfstein and Sergey Chernenko
      We show that the use of algorithms to predict race has significant limitations in measuring and understanding the sources of racial disparities in finance, economics, and other contexts. First, we derive theoretically the direction and magnitude of measurement bias in... View Details
      Keywords: Racial Disparity; Paycheck Protection Program; Measurement Error; AI and Machine Learning; Race; Measurement and Metrics; Equality and Inequality; Prejudice and Bias; Forecasting and Prediction; Outcome or Result
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