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    Lauren H. Cohen

    Lauren Cohen is the L.E. Simmons Professor in the Finance & Entrepreneurial Management Units at Harvard Business School and a Research Associate at the National Bureau of Economic Research. He is an Editor of the Review of Financial... View Details

    Keywords: asset management; brokerage; financial services; federal government; investment banking industry; state government
    • 18 Sep 2007
    • First Look

    First Look: September 18, 2007

    activity to distance themselves from competitors. Microfinance: Business, Profitability, and the Creation of Social Value Author:Michael Chu Publication:Chap. 28 in Business Solutions for the Global Poor:... View Details
    Keywords: Martha Lagace
    • 10 Oct 2011
    • Research & Ideas

    Retailing Revolution: Category Killers on the Brink

    2011. In the early 2000s, e-commerce was seen as a threat to entire store formats such as grocery, music, and toy stores. But as consumer behavior evolved over the last decade and as supply View Details
    Keywords: by Rajiv Lal & Jose B. Alvarez; Retail
    • March 2022 (Revised February 2023)
    • Case

    Pakistan Rising: Bazaar's Growth Story (A)

    By: Paul A. Gompers and Gamze Yucaoglu
    The case opens in September 2021 as Hamza Jawaid and Saad Jangda, co-founders of Bazaar technologies (Bazaar), the Pakistani high growth B2B e-commerce marketplace, are contemplating whether the year-and-a half old startup should also venture into offering financing to... View Details
    Keywords: B2B; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Value Creation; Globalization; Competition; Expansion; Profit; Resource Allocation; Diversification; Corporate Strategy; Pakistan
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    • 03 Sep 2014
    • What Do You Think?

    Who Should Choose Your Boss?

    Summing Up Is The Question of Who Should Choose Your Boss Becoming "A Little Irrelevant"? The remarkable events at grocery chain Market Basket over the summer stimulated a range of responses to this month's column about who... View Details
    Keywords: by James Heskett; Food & Beverage
    • 15 Jul 2008
    • First Look

    First Look: July 15, 2008

    experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class. The collection can be compelling. Students are quick to sense which organizations... View Details
    Keywords: Martha Lagace
    • 02 Feb 2016
    • First Look

    February 2, 2016

    journals, professional societies, and doctoral programs. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=50489 Harvard Business School Case 616-040 Haiti Hope: Innovating the Mango View Details
    Keywords: Sean Silverthorne
    • 31 May 2023
    • Research & Ideas

    With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines

    a new working paper. “We find that routine customers have higher value to the organization, even after controlling for their level of consumption,” Ascarza says. These View Details
    Keywords: by Rachel Layne; Transportation
    • 27 Sep 2016
    • HBS Seminar

    Catherine Tinsley, Georgetown University McDonough School of Business

    • January 2015 (Revised July 2019)
    • Case

    CVS Health: Promoting Drug Adherence

    By: Leslie John, John Quelch and Robert Huckman
    Email mking@hbs.edu for a courtesy copy.

    The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
    Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
    Related
    • 19 Apr 2011
    • First Look

    First Look: April 19

    team to deliver a highly customized solution that absolutely requires Julia's expertise. This case presents an opportunity for students to analyze two prevailing aspects of organizational life: working in teams View Details
    Keywords: Sean Silverthorne
    • November 2023 (Revised March 2024)
    • Case

    Infarm: Betting the (Indoor) Farm on Food Security

    By: Elie Ofek
    In the summer of 2023, the co-founders of Infarm, a controlled environment agriculture (CEA) company, were contemplating a major pivot going forward. While Infarm had successfully shown it could grow over 75 products—mainly herbs, leafy greens and mushrooms—in modular... View Details
    Keywords: Plant-Based Agribusiness; Business Model; Market Entry and Exit; Science-Based Business; Business Strategy; Transition; Agriculture and Agribusiness Industry; Europe; North America; Toronto; Northeastern United States
    Related
    • January 2023
    • Case

    EKI Energy Services: One Billion Carbon Credits

    By: George Serafeim
    Within nine months from the time of its Initial Public Offering (IPO) in April of 2021, EKI Energy Services (EKI) shares had increased by more than 8,000%. Equally explosive was the growth of the company’s revenues and Earnings Before Interest, Taxes and Depreciation... View Details
    Keywords: Carbon Credits; Carbon Emissions; Growth; Business Analysis; Environmental Sustainability; Corporate Valuation; Climate Change; Accounting; Valuation; Transition; Renewable Energy; Analysis; Product Positioning; India
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    • 21 Jul 2008
    • Research & Ideas

    Solving the Marketing Resources Allocation Puzzle

    papers about "The Value of a Free Customer" and "The Value of a Customer in a Social Networked World." Thomas Steenburgh: I am spending time... View Details
    Keywords: by Sean Silverthorne
    • September 1994 (Revised October 2002)
    • Case

    Citibank: Launching the Credit Card in Asia Pacific (A)

    By: V. Kasturi Rangan
    Consumer Bank pondered the possibilities of launching a credit card in the Asia Pacific region. The bank's New York headquarters, and several of its country managers in the region, were not enthusiastic. But others were supportive because of the opportunity to expand... View Details
    Keywords: Product Launch; Service Operations; Value Creation; Customer Focus and Relationships; Trade; Business Strategy; Expansion; Laws and Statutes; Banking Industry; Asia; New York (city, NY)
    Related
    • August 2020 (Revised March 2021)
    • Case

    Migros Turkey: Scaling Online Operations (A)

    By: Antonio Moreno and Gamze Yucaoglu
    The case opens in November 2019 as Ozgur Tort and Mustafa Bartin, CEO and chief large-format and online retail officer of Migros Ticaret A.S. (Migros), Turkey’s oldest and one of its largest supermarket chains, are contemplating what the best fulfillment format and... View Details
    Keywords: Retail; Grocery; Business Model; Emerging Markets; For-Profit Firms; Strategy; Digital Platforms; Information Technology; Technology Adoption; Value Creation; Globalization; Competition; Expansion; Logistics; Profit; Resource Allocation; Corporate Strategy; Turkey
    Related
    • 04 May 2009
    • Research & Ideas

    What’s Next for the Big Financial Brands

    headquarters reminds us that a brand is a precious asset. The value of any brand asset depends upon whether it has delivered on its past promises and is believed likely to do so in the future. It takes years... View Details
    Keywords: by John Quelch; Banking; Financial Services
    • 02 Oct 2012
    • First Look

    First Look: October 2

    Publications Corporate Social Responsibility and Access to Finance Authors: Beiting Cheng, Ioannis Ioannou, and George Serafeim Publication: Strategic Management Journal (forthcoming) Abstract In this paper,... View Details
    Keywords: Sean Silverthorne
    • December 2022
    • Case

    To Feed the Planet: Juan Luciano at ADM

    By: Joshua D. Margolis, David E. Bell, Damien McLoughlin, Stacy Straaberg and James Weber
    In December 2022, Juan Luciano, Chairman and CEO of agribusiness and nutrition giant ADM, considered the next phase of the historic company’s future. Beginning in 2011 when he joined as COO and moving into his tenure as CEO in 2015, Luciano led a transformation of ADM... View Details
    Keywords: Agriculture; Leadership; Agribusiness; Acquisition; Business Units; Customer Focus and Relationships; Customer Value and Value Chain; Forecasting and Prediction; Capital; Cash; Cost of Capital; Cost Management; Profit; Food; Global Range; Innovation Strategy; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Risk Management; Organizational Culture; Organizational Structure; Strategic Planning; Risk and Uncertainty; Adaptation; Business Strategy; Corporate Strategy; Vertical Integration; Value Creation; Transformation; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; United States; Chicago
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    • 15 Jan 2008
    • First Look

    First Look: January 15, 2008

    effect. In general, as the delay between order completion and delivery increases, we find that the same customers spend less, order a higher percentage of "should" items (e.g., vegetables), View Details
    Keywords: Martha Lagace