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Show Results For
- All HBS Web
(1,514)
- People (2)
- News (316)
- Research (1,027)
- Events (3)
- Multimedia (4)
- Faculty Publications (321)
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
a huge amount of operating costs. “They have a phone number and an email for customer service, and that’s about it,” says Viceira. “The main way they communicate with customers is through a blog.” Secondly,... View Details
- Blog
Inside the Learning: How Faculty Prepare for Class
frameworks need to evolve based on the current state of business. I love hearing how they use ideas from our program in their organizations. Their stories are great examples that I can then bring up in future program sessions. In fact,... View Details
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
making decisions based on the wealth of information they can now access. But at this point the news is big and possibly threatening. Worst of all, it's vague. If not well managed, the message could have devastating effects. You've been... View Details
Keywords: by Paul Michelman
- 23 Mar 2010
- First Look
First Look: March 23
subscription-based model; an ad-sponsored model; a mixed model in which the incumbent offers a product that is both subscription-based and ad-sponsored; and a dual model in which the incumbent offers two products, one based on the... View Details
Keywords: Martha Lagace
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
environmental regulation. Previously, it was believed that corporate managers resisted the extra costs imposed by environmental regulation from the 1960s. This argument was primarily based on empirical evidence from the United States. It... View Details
Keywords: Sean Silverthorne
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
April 2018 Management Science Offline Showrooms in Omni-channel Retail: Demand and Operational Benefits By: Bell, David R., Santiago Gallino, and Antonio Moreno Abstract—Omnichannel environments where customers shop online and offline at... View Details
Keywords: Sean Silverthorne
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
customers notorious for labyrinthine procurement processes and glacial sales cycles. At the same time, Weiss reasons, if approached in the right way, selling to the public sector can amount to a huge opportunity for the right business.... View Details
- 15 Apr 2002
- Research & Ideas
In the Virtual Dressing Room Returns Are A Real Problem
decision-making process—color, feel, and fit—are difficult, if not impossible, to communicate "virtually." Moreover, unlike books, music, and consumer electronics, the difficulty in describing the product cannot be offset easily with View Details
- 26 Apr 2011
- News
BioMine Strikes Gold
Fellowship winner. The organization is based in New Delhi, India, where it provides economically viable housing solutions for under-served populations, starting with India and for communities around the world. (Watch Mehra explain how... View Details
- 04 Sep 2019
- Research & Ideas
'I Know Why You Voted for Trump' and Other Motivation Misperceptions
political spectrum assumed, according to a July article in Cognition, “I Know Why You Voted for Trump: (Over)inferring Motives Based on Choice.” In the survey of about 300 voters, Trump voters were asked how important certain political... View Details
Keywords: by Dina Gerdeman
- 10 Jul 2000
- Research & Ideas
The State of the Markets
markets, from regulations to a demanding customer base that includes individuals, institutions, and broker/dealers. To meet these challenges, he said, the New York Stock Exchange has become "a very... View Details
Keywords: by James E. Aisner
- 12 Jul 2019
- News
The Birth of a Silicon Valley Blockbuster
California, at the Plug and Play office, which is an accelerator based in the area, and there was some entrepreneur who was presenting I think like a smart dog caller or something like that. And we both sort of looked at each other and... View Details
- 01 Jun 2000
- News
Going Public: Shari P. Hubert
mother, a single parent who has made considerable sacrifices for her daughter. "Everything I've been able to accomplish thus far, I owe to her," Hubert states simply. "When it came to choosing a college, she told me to make the decision View Details
Keywords: Deborah Blagg
- 08 Jul 2014
- First Look
First Look: July 8
same approach they do! Based on extensive research and interviews, Own Your Future shows how to apply the simple model they use-Act. Learn. Build. Repeat-to reinvent the way you maneuver in an unpredictable job market. Here's how it... View Details
Keywords: Carmen Nobel
- 01 Mar 2009
- News
Your Taxi Is Waiting
in and turn the tables on things,” Herp says with a smile during an interview at the offices of Linear Air, an air-taxi service based in Concord, Massachusetts. “Just ask my wife and kids.” As VLJs were being developed, Herp, his e-Dialog... View Details
- 18 May 2010
- First Look
First Look: May 18
objectives. First, this format allowed us to combine the active student orientation typical of case-based approaches with the systematic construction of cumulative theoretical frameworks more characteristic of lecture-based methods. Second, View Details
Keywords: Martha Lagace
- 05 Mar 2013
- First Look
First Look: March 5
PublicationsHow to Identify the Best Customers for Your Business Authors:Cespedes, Frank V., James P. Dougherty, and Ben S. Skinner III Publication:MIT Sloan Management Review Abstract How can businesses achieve profitable growth so... View Details
Keywords: Sean Silverthorne
- 20 Jan 2010
- First Look
First Look: Jan. 20
strategy, creating high levels of customer satisfaction, or motivating people to navigate complex matrix organizations. Download the paper: http://www.hbs.edu/research/pdf/10-051.pdf Substitution Patterns of the Random Coefficients Logit... View Details
Keywords: Martha Lagace
- 13 Jul 2010
- First Look
First Look: July 13
Ramanna, and Douglas J. Skinner Abstract Based on extant literature, we review the positive theory of GAAP. The theory predicts that GAAP's principal focus is on control (performance measurement and stewardship) and that verifiability and... View Details
Keywords: Martha Lagace
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
customer value, and the transformation of the stores of offline-first retailers from fulfillment-dominant centers into experience-dominant centers, which simultaneously reduce store size and inventory while improving the View Details
Keywords: Sean Silverthorne