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- All HBS Web
(2,304)
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- News (586)
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Faculty - Race, Gender & Equity
Professor of Business Administration in the Negotiation, Organizations & Markets Unit, teaching the second-year MBA course "Negotiation." He is also a research associate at the National Bureau of... Edward H. Chang Assistant Professor of... View Details
- January 2010 (Revised August 2010)
- Background Note
Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading
By: Rosabeth M. Kanter and Rakesh Khurana
Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
Kanter, Rosabeth M., and Rakesh Khurana. "Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading." Harvard Business School Background Note 410-076, January 2010. (Revised August 2010.)
- 21 Aug 2017
- Lessons from the Classroom
Companies Love Big Data But Lack the Strategy To Use It Effectively
relied more heavily on data and analytics; this included discovering important barriers to change that require a broader understanding of the organizational culture and incentives.” Ferreira also shared... View Details
Keywords: by Dina Gerdeman
- 07 Apr 2015
- News
Warrior Spirit
on Wall Street,” Sityodtong says as his driver navigates traffic to a weigh-in event the night before the fights. “On Wall Street I wanted to make millions of dollars, and I did that. Changing the world and making a positive impact on the... View Details
- 17 Jun 2017
- Research & Ideas
Amazon, Whole Foods Deal a Big Win for Consumers
Source: 400tmax Editor's Note. Online retailing behemoth Amazon announced June 16 that it would acquire upscale grocery chain Whole Foods Market in a deal valued at more than $13 billion. Though the company has dabbled with the idea of a brick-and-mortar footprint in... View Details
- November 2001 (Revised September 2007)
- Case
Children's Hospital and Clinics (A)
By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
Edmondson, Amy C., Michael Roberto, and Anita L. Tucker. "Children's Hospital and Clinics (A)." Harvard Business School Case 302-050, November 2001. (Revised September 2007.)
- 06 Jul 2020
- Research & Ideas
The Right Way to Manage Customer Churn for Maximum Profit
they spend any more money or do any additional work. The only thing we are suggesting is that they change their algorithm.” About the Author Michael Blanding is a writer based in Boston. [Image: RyanJLane ] Related Reading The Profit... View Details
- Web
Tsedal Neeley | About
and global expansion, and regularly conducts research and advises organizations on scaling cultural change. She has authored three award-winning books on organizations, technology, and transformation. The Digital Mindset: What It Really... View Details
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
Riley was naturally drawn to graffiti because of its significance in hip-hop culture and for how it helped him find his voice. “Being neurodivergent and having learning differences, creative outlets like drawing were always a way for me... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 05 Aug 2008
- First Look
First Look: August 5, 2008
The authors identify the organizational levers that companies and frontline managers have at their disposal as they try to meet workers' deep needs. Reward systems that truly value good performance fulfill the drive to acquire. The drive to bond is best met by a View Details
Keywords: Martha Lagace
- 18 Jan 2018
- News
The Lessons of All-Day Breakfast
expectations-- and then how long does it take for you to decide that this is now going to roll out nationally? Cunningham: Well, this is one where, again, I mentioned we're changing the culture and moving... View Details
- 15 Jun 2021
- News
Leading at State
Foreign Service Institute and is now the US chargé d’affaires to India. “A lot of what Harvard Business School has to offer is fundamental leadership training, change management, organizational management, and other things that are very... View Details
- 31 Jul 2017
- HBS Case
It’s Hard to Fix the Family Business Without Offending the Family
sensitivity of how does he make the restaurant better without everyone getting angry,” Schlesinger says. Another issue to be dealt with is that Pho Hoa pays an annual $40,000 franchising fee, although the franchisor adds little to the restaurant’s operations. “These... View Details
- 07 Apr 2015
- First Look
First Look: April 7
markets is getting lower, recent attempts by China to forward-integrate into grain procurement, and changes in ownership. A related question is the degree to which they should emphasize pure trading or participate in value-added... View Details
Keywords: Sean Silverthorne
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
to change their command-and-control management style, even when it's creativity and innovation that they’re after. Meaningless work. People tend to do their most creative work when they find deep meaning in what they're doing—when they... View Details
Keywords: by Danielle Kost
- January 2005 (Revised July 2010)
- Case
Anne Mulcahy: Leading Xerox through the Perfect Storm (A)
By: William W. George and Andrew N. McLean
In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
George, William W., and Andrew N. McLean. "Anne Mulcahy: Leading Xerox through the Perfect Storm (A)." Harvard Business School Case 405-050, January 2005. (Revised July 2010.)
- 15 Dec 2003
- Research & Ideas
The New Global Business Manager
Bartlett changed his views? Cynthia D. Churchwell interviewed him at his office at Harvard Business School. Cynthia Churchwell: Since your article "What is a Global Manager?" was first published in the Harvard Business Review... View Details
Keywords: by Cynthia Churchwell
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
conflicts of interest, myriad examples of bribery and extortion, unfair and predatory competition, theft and misappropriation of information, civic and environmental irresponsibility. Unfortunately, we have no reliable gauge of how the levels and types of misconduct... View Details
Keywords: by Carla Tishler
- 18 Sep 2017
- Research & Ideas
'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing
message with a single Cheerio. “This was a death that was felt very deeply by the fan culture of Prince, and that’s not a time for a heavy marketing sell,” Avery says. “A common tactic right now is for brands to look at what’s hot, what’s... View Details
- July 2024
- Case
Board Director Dilemmas: Strategic Leadership
By: David G. Fubini and Patrick Sanguineti
Professor John Michaels, a distinguished scholar of corporate strategy, has served on the Board of OmniCo, a diversified industrial giant, for four years. Three months ago, the Board appointed a new CEO, Andrew Bennett, to lead growth, develop a more cooperative... View Details