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      Applications and SoftwareRemove Applications and Software →

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      • February 1992 (Revised December 1992)
      • Case

      MCI Vision (A)

      By: Frank V. Cespedes
      This case series focuses on divisional marketing and sales efforts concerning Vision, a new telecommunication product intended for the small business marketplace. Vision represents both a significant opportunity, and different field marketing requirements, for MCI.... View Details
      Keywords: Change Management; Marketing Strategy; Product Launch; Product Development; Groups and Teams; Sales; Opportunities; Competitive Strategy
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      Cespedes, Frank V. "MCI Vision (A)." Harvard Business School Case 592-083, February 1992. (Revised December 1992.)
      • November 1991
      • Article

      Integrating Distribution Strategy and Tactics: A Model and an Application

      By: V. K. Rangan and R. Jaikumar
      Keywords: Strategy; Integration
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      Rangan, V. K., and R. Jaikumar. "Integrating Distribution Strategy and Tactics: A Model and an Application." Management Science 37, no. 11 (November 1991): 1377–1389.
      • October 1991 (Revised June 1996)
      • Case

      Lotus MarketPlace: Households

      By: Lynn S. Paine
      Managers at Lotus and Equifax must decide what to do about their new jointly developed database and software product Lotus MarketPlace which has been criticized as a threat to individual privacy. The Product, which would allow small businesses to buy targeting mail... View Details
      Keywords: Information; Business or Company Management; Rights; Ethics; Marketing Communications; Applications and Software; Product Marketing; Information Technology Industry
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      Paine, Lynn S. "Lotus MarketPlace: Households." Harvard Business School Case 392-026, October 1991. (Revised June 1996.)
      • September 1991 (Revised May 1994)
      • Background Note

      Note on the PC Network Software Industry--1990

      By: David B. Yoffie
      Examines the economics, technology, customer segments, and competitors of the PC networking software industry. View Details
      Keywords: Customers; Economics; Competition; Applications and Software; Technology Adoption; Information Infrastructure
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      Yoffie, David B. "Note on the PC Network Software Industry--1990." Harvard Business School Background Note 792-022, September 1991. (Revised May 1994.)
      • January 1991
      • Article

      A Model to Evaluate Variables Impacting the Productivity of Software Maintenance Projects

      By: R. Banker, S. Datar and C. Kemerer
      Keywords: Measurement and Metrics; Applications and Software; Projects
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      Banker, R., S. Datar, and C. Kemerer. "A Model to Evaluate Variables Impacting the Productivity of Software Maintenance Projects." Management Science 37, no. 1 (January 1991): 1–18.
      • November 1990 (Revised May 1994)
      • Case

      Microsoft Corp.: Office Business Unit

      By: Marco Iansiti
      Describes the development of a new word processing software package, Word for Windows. The major focus is how the development process should be improved to reduce schedule slips and cost overruns. Some of the issues raised are: the use of schedules in managing... View Details
      Keywords: Communication Strategy; Cost Management; Business or Company Management; Time Management; Product Development; Programs; Projects; Information Infrastructure; Applications and Software; Information Technology Industry
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      Iansiti, Marco. "Microsoft Corp.: Office Business Unit." Harvard Business School Case 691-033, November 1990. (Revised May 1994.)
      • 1990
      • Chapter

      Application Work in Group Dynamics Instruction

      By: D. A. Thomas
      Keywords: Groups and Teams
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      Thomas, D. A. "Application Work in Group Dynamics Instruction." In Groups in Context: A New Perspective on Group Dynamics, edited by J. Gillette and M. McCollum. Reading, MA: Addison-Wesley Publishing Company, 1990.
      • September 1990
      • Article

      Competition on Many Fronts: A Stackelberg Signaling Equilibrium

      By: Jerry R. Green and Jean-Jacques Laffont
      An economic agent, the incumbent, is operating in many environments at the same time. These may be locations, markets, or specific activities. He is informed of the particular conditions relevant to each situation. His action in each case is observable by another... View Details
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      Green, Jerry R., and Jean-Jacques Laffont. "Competition on Many Fronts: A Stackelberg Signaling Equilibrium." Games and Economic Behavior 2, no. 3 (September 1990): 247–272.
      • July 1990 (Revised August 1995)
      • Case

      Symantec--1982-90

      By: Nitin Nohria
      As Symantec grew from a small, upstart software development company to a major player in the software development industry, the channels of information flow and the internal communication needs of the company became more complex. The geographically-dispersed structure... View Details
      Keywords: Applications and Software; Communication Technology; Communication; Organizational Change and Adaptation; Employee Relationship Management; Growth and Development; Knowledge Dissemination; Knowledge Sharing; Knowledge Management; Information Technology Industry; United States
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      Nohria, Nitin. "Symantec--1982-90." Harvard Business School Case 491-010, July 1990. (Revised August 1995.)
      • March 1990 (Revised October 1994)
      • Case

      IBM-Fujitsu Dispute

      By: Joseph L. Badaracco Jr.
      Describes a dispute between IBM and Fujitsu over allegations that Fujitsu stole proprietary IBM software for controlling mainframe computers. Also describes a novel arbitration agreement intended to resolve the dispute, an overview of intellectual property law in the... View Details
      Keywords: Trade; Ethics; Intellectual Property; Law; Negotiation Process; Relationships; Software; Information Technology Industry
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      Badaracco, Joseph L., Jr. "IBM-Fujitsu Dispute." Harvard Business School Case 390-168, March 1990. (Revised October 1994.)
      • January 1990 (Revised February 1990)
      • Case

      MSA: The Software Company--Planning the AMAPs Product Line

      By: Robert J. Dolan
      MSA has commissioned a major market research study to assess demand potential for a computer software system designed for aerospace and defense contractors. Students must evaluate the results of the study (including a conjoint analysis) to assess whether MSA should... View Details
      Keywords: Product; Marketing; Mathematical Methods; Software
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      Dolan, Robert J. "MSA: The Software Company--Planning the AMAPs Product Line." Harvard Business School Case 590-069, January 1990. (Revised February 1990.)
      • September 1989
      • Case

      Steve Shirley

      By: Shoshana Zuboff
      Traces the career development of a well-known British entrepreneur who, as a young girl, was forced to flee the Nazi's occupation of Central Europe. Details her early work experiences in the heavily male dominated workplace of post-war Britain and follows the... View Details
      Keywords: Work-Life Balance; Entrepreneurship; Gender; Great Britain
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      Zuboff, Shoshana. "Steve Shirley." Harvard Business School Case 490-004, September 1989.
      • July 1989
      • Article

      On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance

      By: Robert C. Merton
      Keywords: Theory; Finance; Insurance
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      Merton, Robert C. "On the Application of the Continuous-Time Theory of Finance to Financial Intermediation and Insurance." Geneva Papers on Risk and Insurance 14, no. 52 (July 1989): 225–262. (Reproduced as Chapter 14 in Continuous-Time Finance.)
      • January 1989 (Revised July 1991)
      • Case

      Bank for International Development, Software Case

      By: W. Carl Kester and Timothy A. Luehrman
      A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest... View Details
      Keywords: Decisions; Interest Rates; International Finance; Relationships; Currency; Management Analysis, Tools, and Techniques; Analytics and Data Science; Inflation and Deflation
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      Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development, Software Case." Harvard Business School Case 289-034, January 1989. (Revised July 1991.)
      • October 1988
      • Case

      Agrico, Inc.: A Software Dilemma

      By: F. Warren McFarlan
      An information systems vice president has one hour to make an ethical decision: should a software program, left inadvertently on the company's computer, be copied and stored? Copying the program would protect clients' assets, but it seems to violate the vendor... View Details
      Keywords: Decision Choices and Conditions; Ethics; Contracts; Business and Stakeholder Relations; Business and Shareholder Relations; Information Technology Industry
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      McFarlan, F. Warren. "Agrico, Inc.: A Software Dilemma." Harvard Business School Case 189-085, October 1988.
      • September 1988
      • Case

      Frontier Airlines, Inc. (A) (Condensed)

      By: F. Warren McFarlan
      Describes a regional airline that is on the losing end of a strategic application of information technology. Management is focusing on internal data processing issues while its principal, and larger, competitor is using its computerized reservations system to gain... View Details
      Keywords: Adoption; Business Strategy; Competitive Strategy; Information Technology; Air Transportation; Air Transportation Industry
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      McFarlan, F. Warren. "Frontier Airlines, Inc. (A) (Condensed)." Harvard Business School Case 189-074, September 1988.
      • May–June 1987
      • Article

      Implementing Structured Software Methodologies: A Case of Innovation in Process

      By: D. A. Leonard
      Keywords: Applications and Software; Innovation and Invention; Governing Rules, Regulations, and Reforms
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      Leonard, D. A. "Implementing Structured Software Methodologies: A Case of Innovation in Process." Interfaces 17, no. 3 (May–June 1987): 6–17.
      • spring 1987
      • Article

      The Channel Design Decision: A Model and an Application

      By: V. K. Rangan
      Keywords: Design; Decision Making
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      Rangan, V. K. "The Channel Design Decision: A Model and an Application." Marketing Science 6, no. 2 (spring 1987).
      • Article

      Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships

      By: Anirudh Dhebar, Scott A. Neslin and John A. Quelch
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      Dhebar, Anirudh, Scott A. Neslin, and John A. Quelch. "Developing Models for Planning Retailer Sales Promotions: An Application to Automobile Dealerships." Journal of Retailing 63, no. 4 (Winter 1987): 333–364.
      • January 1987
      • Article

      Posterior Implementability in a Two-person Decision Problem

      By: Jerry R. Green and Jean-Jacques Laffont
      When a decision rule is implemented using a Bayesian incentive compatible mechanism in which the messages are publicly observable, the players' information is augmented by their observation of each others' strategies. In this paper we study the set of Bayesian... View Details
      Keywords: Incentives; Commitment; Mechanism Design; Decision Making; Information
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      Green, Jerry R., and Jean-Jacques Laffont. "Posterior Implementability in a Two-person Decision Problem." Econometrica 55, no. 1 (January 1987): 69–94.
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