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  • All HBS Web  (3,634)
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  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

suggested that " doctors rush when the illness is serious managers, when faced with little time and pressure to get things done, fail to think well and so make poor decisions." Itamar Offer, a physician, said that "information is View Details
Keywords: by Jim Heskett
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

everything at once. You don't try to take on the teacher's unions; you don't try to have IBM control it. You're reducing the amount of resistance it's going to get, which is always a brilliant change... View Details
Keywords: by Kristen Senz
  • 05 Mar 2014
  • What Do You Think?

When Will the Next Dot.com Bubble Burst?

has a huge mine of data. Reminds me of the California Gold Rush. The only ones to make money out of it were land owners, shovel vendors, and Levi." Tom Dolembo added: "It's like the financial groundhogs have all come out and... View Details
Keywords: by James Heskett; Publishing; Retail
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

always faced constraints on financial resources or production capacity, but now more than ever, management's time and attention are the most critical constraints. We have to think much more strategically... View Details
Keywords: Re: Robert Simons
  • 21 Jul 2014
  • Research & Ideas

Is a Gap in Small-Business Credit Holding Back the American Economy?

(Editor's note: This first in a series of articles based on a Harvard Business School working paper by Karen Mills that analyzes the current state of availability of bank capital for small business.) Small businesses are core to America's... View Details
Keywords: by Karen Mills; Manufacturing
  • 05 May 2011
  • Research & Ideas

How ‘Political Voice’ Empowers the Powerless

effect; perhaps people were angry at seeing women in office and retaliated. But further research indicated that crimes against women probably weren't increasing. For one, murder rates of women did not increase. (Murder is one crime that... View Details
Keywords: by Maggie Starvish
  • 05 Nov 2014
  • What Do You Think?

Are We Entering an Era of Neuromanagement?

would predict. Behavioral science regards it as perfectly reasonable behavior, explained by what they call the "endowment effect." It is one of many behaviors that help explain why markets are not View Details
Keywords: by James Heskett
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

the presence of career concerns, more measures are not always in a company's best interest. This goes against the oft-held belief that "more information is better." This goes against the oft-held belief that "more... View Details
Keywords: by Ann Cullen; Financial Services
  • 12 Dec 2012
  • Research & Ideas

Book Excerpt: Strength in Numbers

of Weak Interests By Gunnar Trumbull Empirical studies have consistently shown a capacity to coordinate when the collective interest is both material and evident. One of the early studies to assess the impact of group size View Details
Keywords: Re: Gunnar Trumbull
  • 23 Oct 2006
  • Research & Ideas

Will the “Long Tail” Work for Hollywood?

Chris Anderson’s The Long Tail: Why the Future of Business is Selling Less of More is currently one of the more visible proponents of this perspective. Could the long tail really provide increased profits for Hollywood? And is it true... View Details
Keywords: by Julia Hanna; Entertainment & Recreation
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

You can see the subtle changes when a neighborhood is on its way up—streets get cleaner, building facades improve, new businesses start moving in. Across an entire city, however, it’s harder to track such changes, to understand in real... View Details
Keywords: by Michael Blanding; Real Estate
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

One day in 1966 while Ranjan Kapur was walking in midtown Manhattan, a black limo pulled up alongside. A man he instantly recognized as advertising icon David Ogilvy, founder of the agency where Kapur had recently been hired, stepped out... View Details
Keywords: by Sean Silverthorne; Advertising
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

perhaps not 9 percent, but higher than today's 5 or 6 percent. He finds wisdom in a quarter-century-old article titled "The Answer Is Nine" by Stephen Steppe, who argued that returns on commercial real estate may dip during... View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 12 Feb 2007
  • Lessons from the Classroom

‘UpTick’ Brings Wall Street Pressure to Students

In a Harvard Business School classroom, students in the Dynamic Markets class may have one minute to make a decision in a pressure cooker one called "the most stress I've experienced in ten years."... View Details
Keywords: by Julia Hanna; Financial Services; Education
  • 29 Jan 2013
  • Research & Ideas

Creating the Perfect Super Bowl Ad

study show that Pepsi does not always maximize its entertainment/purchase intent balance, he says. Pepsi MAX's Torpedo Cooler ad (also known as "Catch"), for example, featuring a beer can-shooting ice chest, scored low (13th percentile)... View Details
Keywords: by Kim Girard; Advertising; Media & Broadcasting
  • 21 Feb 2005
  • Research & Ideas

The VC Quandary: Too Much Money

"Capital overhang is a big issue that keeps coming up over and over again," said Fergal J. Mullen, a general partner at Highland Capital Partners who focuses on software and services companies. Mullen said he looks for companies... View Details
Keywords: by Julie Jette; Financial Services
  • 17 Aug 2015
  • Research & Ideas

Who is Boss in the Sharing Economy?

similar on-demand companies Shyp, Washio, and Caviar. "I think it would be crazy to all of a sudden say that all Uber drivers are employees, because we would be effectively killing the business model" What to make of this brave new world of organized chaos? View Details
Keywords: by Michael Blanding; Service; Technology
  • 15 Jul 2002
  • Research & Ideas

Going Green Makes Good Business Sense

business is simplistic, said Reinhardt. Companies always operate based on imperfect information about their competitive arena. To succeed as a viable concern with an environmental conscience, "you have... View Details
Keywords: by Martha Lagace
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

than a yes or no response, particularly in view of his emphasis on organizational culture. For example, Kisiah commented, “Microsoft should not get involved in politics. It does have employees and customers with all types of political... View Details
Keywords: by James Heskett; Computer; Technology
  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

As one of the largest toy makers in the world, the LEGO Group has been riding high in America and Western Europe. To grow, however, LEGO recently faced a decision familiar to many other multinationals: should the company shift from... View Details
Keywords: by Kim Girard; Entertainment & Recreation
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