Publications

November 2022
Teaching Note

Proximie: Using XR Technology to Create Borderless Operating Rooms

By: Ariel D. Stern, Alpana Thapar and Menna Hassan

Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details

Keywords: Technological Innovation; Business Growth and Maturation; Growth and Development Strategy; Corporate Social Responsibility and Impact; Decision Making; Health Industry; Medical Devices and Supplies Industry

01 Jun 2012
News

Letters to the Editor

and no one should get a tax refund if one pays no taxes. Let’s get rid of this Rube Goldberg tax system and put some sanity to work. Jim Werner (MBA 1973) Mount Airy, MD It’s All about Access I agree with... View Details

Keywords: Administration of Economic Programs; Government; Management, Scientific, and Technical Consulting Services; Professional Services

14 Jul 2014
Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

suits are the physical embodiments of ethnography, immersing the engineers in their customers' life experiences," says Avery. The resulting redesign of the car not only made it easier for those impaired consumers to use, but it also... View Details

Keywords: by Michael Blanding

June 2014 (Revised April 2015)
Case

OrthoChoice: Bundled Payments in the County of Stockholm (A)

By: Michael E. Porter, Clifford M. Marks and Zachary C. Landman

It was the waiting that drew the attention of the Stockholm County Council. In 2008, patients seeking a hip or knee replacement in Stockholm County faced wait times of up to two years of sometimes debilitating pain, intermittent missed work and income, and the trials... View Details

Keywords: Bundled Payment; Health Care Quality; Health Care; Sweden; Hip Replacement; Knee Replacement; Orthopedics; Health Care and Treatment; Health Disorders; Health; Health Industry; Sweden

March 2018
Teaching Note

Twine Health

By: Robert S. Huckman and Ariel D. Stern

In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details

Keywords: Health Care; Chronic Disease; Digital Health; Health Acceleration Challenge; Strategy; Disease Management; Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Technology Adoption; Health Industry; United States; Massachusetts

November–December 2014
Article

Using Time-Driven Activity-Based Costing to Identify Value-Improvement Opportunities in Healthcare

By: Robert S. Kaplan, Mary L. Witkowski, Megan Abbott, Alexis Guzman, Laurence Higgins, John Meara, Erin Padden, Apurva Shah, Peter Waters, Marco Weidemeier, Samuel Wertheimer and Thomas W. Feeley

As healthcare providers cope with pricing pressures and increased accountability for performance, they should be rededicating themselves to improving the value they deliver to their patients: better outcomes and lower costs. Time-driven activity-based costing offers... View Details

Keywords: Value Creation; Activity Based Costing and Management; Health Care and Treatment; Health Industry; United States; Europe

Find at Harvard

01 Jul 2020
News

How to Build an ESG Portfolio – And Why You Should

April 2021
Case

Etsy: Crafting a Turnaround to Save the Business and Its Soul

By: Ranjay Gulati, Luciana Silvestri and Monte Burke

Etsy, the online seller of handmade goods, was founded in 2005 on an almost utopian ideal—a responsible, caring company that offered individual crafters a place to sell their wares, a wholesome alternative to companies that sold mass-manufactured products. The company... View Details

Keywords: Turnaround; Organizational Culture; Financial Condition; Organizational Change and Adaptation; Mission and Purpose; Transformation; Leadership

30 Jun 2020
What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

sufficiently sensitive to including Black students in the exchange of ideas basic to academic performance at HBS and other schools? Is a joint industry-business school effort needed View Details

Keywords: by James Heskett; Education

02 Jan 2014
News

The Power to Change

Entrepreneur-in-Residence at Harvard Business School. Yet for all his big thinking, Wilcox doesn't necessarily view himself as a visionary. He says he's more the guy to help transform the Big Idea from mere brainstorm View Details

Keywords: Ralph Ranalli; Business and Environment Initiative; Scientific Research and Development Services

11 May 2020
News

Why Leader’s Communications Don’t Connect And What To Do About It

01 Mar 2012
News

Putting Ghosts to Rest

where almost everyone was poor (living on less than $1 per day) and stuck on tiny hillsides. How on earth would this work? There were few people with the skills to care for the cows, little land for grazing,... View Details

Keywords: Chris Maloney; Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance

Research Summary

Overview

My research seeks to understand and improve service integration across specialized professions and organizations. A critical idea driving my research is that work is becoming more dynamic, complex and interconnected, particularly for work that addresses difficult... View Details

24 Apr 2014
News

Connecting past to present

extensive resources into an easy option for families across the globe. “By leveraging technology, the Internet, and network-effect scale, we’ve sparked mainstream interest in family history by making it accessible View Details

06 Aug 2008
News

Caution to the Winds

the octogenarian billionaire oilman, says it’s time to throw caution to the winds — literally. A big investor in wind power (a special research interest of HBS professor Richard Vietor), Pickens says he’s... View Details

Keywords: Garry Emmons

March 2021
Case

Humana (A)

By: Regina E. Herzlinger and Ashley Ifeadike

To implement a bold new strategy, Humana needed to decide how to prioritize the pillars; where to own and where to partner; how much risk is acceptable; and how to continue to deliver strong operational performance while implementing a new strategy. Had the firm made... View Details

Keywords: Health ＆ Wellness; Health Care Industry; Health Care Costs; Health Insurance; Health Insurance Marketplaces; Health Care and Treatment; Cost; Insurance; Strategy; Health Industry; United States