public service - Publications - Faculty & Research

09 Mar 2003
Research & Ideas

Education, Technology, and Business: What’s the Catch?

was what led Ira Fishman in this direction. Fishman worked in the Clinton administration as Counsel and Director of the Task Force on Education at the Federal Communications Commission and founding CEO of the nonprofit E-Rate program that provides money to connect... View Details

Keywords: by Carla Tishler; Education

26 Jul 2004
Research & Ideas

A Better Way to Negotiate: Backward

technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of cash); consumer electronics firms, Internet View Details

Keywords: by James K. Sebenius

29 Aug 2024
Research & Ideas

Shoot for the Stars: What to Know About the Space Economy

when NASA started investing in the commercial space sector in a more concerted way. It created a program called Commercial Orbital Transportation Services (COTS). It spent $500 million to start seeding rocket launch companies to provide a... View Details

Keywords: by Kara Baskin; Aerospace

30 Jul 2013
First Look

First Look: July 30

Publications 2013 pub Rx: Human Nature: How Behavioral Economics Is Promoting Better Health Around the World By: Ashraf, Nava Abstract—Why doesn't a woman who continues to have unwanted pregnancies avail herself of the free contraception... View Details

Keywords: Anna Secino

06 Jan 2011
What Do You Think?

How Should Management Deal With “Anonymous”?

discovery in a legal case. The wise don't do it. But this can be a costly practice, given our faulty memories. And in the age of WikiLeaks and the Internet, when every "secret" seemingly becomes public before long, the new... View Details

Keywords: by James L. Heskett

09 Apr 2001
Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

to craft a more effective message to, and to get lucrative insights from, the shopping public would be well advised to listen to what Underhill and Zaltman have to say. Following are some of their communication secrets. Examine the... View Details

Keywords: by Richard Bierck; Retail

01 Apr 2015
Research & Ideas

The Slow, Steady Battle to Fix Cancer Care

The group assembles international teams of clinicians and patients to develop outcome measure sets that can be used to drive improvement in health care performance, for public reporting, and in bundled pricing initiatives. ICHOM is also... View Details

Keywords: by Carmen Nobel; Health

04 Jun 2001
Research & Ideas

RealNetworks, CNET, and Judo Strategy

will help make you a winner." Glaser's success story in fending off intense competition from Bill Gates & Co. and turning his seven-year old company into a prime purveyor of streaming video, audio, and music services on the Web... View Details

Keywords: by Jim Aisner

28 Oct 2008
First Look

First Look: October 28, 2008

the parts of Africa that have a heavy disease incidence. MTV has developed a DNA of public service announcements that it claims are of central relevance to its high-risk customer base. How core is this to... View Details

Keywords: Martha Lagace

12 Apr 2004
Research & Ideas

What Great American Leaders Teach Us

business leaders had to have demonstrated at least four consecutive years of top financial performance, and/or they had to have led a business or service that changed the way Americans lived, worked, or interacted in the twentieth... View Details

Keywords: by Sean Silverthorne

26 May 2015
First Look

First Look: May 26

Publications March 2015 AFP Exchange Well Said: Why Articulating Your Strategy Can Set You Apart. By: Cespedes, Frank V. Abstract—Senior finance managers now operate in an altered c-suite landscape. The executives reporting to the CEO... View Details

Keywords: Sean Silverthorne

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

writing some 75 comments have been submitted. Finally, I thought you would be interested in learning the most popular WK articles since we set up shop. You can see the results here. Thank you to our more than 2 million annual visitors who have supported and contributed... View Details

Keywords: by Sean Silverthorne

24 Jun 2014
First Look

First Look: June 24

Publications August 2013 Harvard Business Review Press Collective Genius: The Art and Practice of Leading Innovation By: Hill, Linda A., Greg Brandeau, Emily Truelove, and Kent Lineback Abstract—Why can some organizations innovate time... View Details

Keywords: Sean Silverthorne

23 Feb 2009
Research & Ideas

Creative Entrepreneurship in a Downturn

33 percent in the fourth quarter of last year compared with that of the previous year. Only six venture-backed companies were able to go public last year in the United States. According to a report in the Wall Street Journal, 260... View Details

Keywords: by Martha Lagace

23 May 2019
Book

These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems

In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details

Keywords: by Dina Gerdeman; Green Technology

22 Feb 2010
Research & Ideas

Manager Visibility No Guarantee of Fixing Problems

Motions: An Empirical Test of Management Involvement in Process Improvement," HBS professor Anita L. Tucker and Harvard School of Public Health professor Sara J. Singer show that communicating with frontline workers can backfire if... View Details

Keywords: by Julia Hanna; Health

10 Jul 2000
Research & Ideas

The State of the Markets

and help provide a variety of services for a wide range of customers. "There is a direct relationship," he said, "between technological development and the liquidity of markets. We are all involved in generating more... View Details

Keywords: by James E. Aisner

08 May 2012
First Look

First Look: May 8

weakening its capacity to achieve espoused goals and eroding public trust. In the private sector, institutional corruption typically entails gaming society's laws and regulations, tolerating conflicts of interest, persistently violating... View Details

Keywords: Carmen Nobel

20 Feb 2008
First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details